The store consistently delivers fast, well-packaged orders, with multiple reviews highlighting rapid shipping and careful packaging that protects items during transit. Product quality and reliability shine through, with customers noting items arrive as described, ready to use, and often meeting or exceeding expectations, including waterproof equipment and well-made gear managed by professionals. Customer service stands out for responsiveness and practical assistance, including helpful advice over the phone, efficient order adjustments, and timely replacements when items are unavailable. Overall, the shopping experience is described as smooth and dependable, with many purchases completed quickly and delivered in excellent condition.
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Acheteur Vérifié
Rating: 4 out of 5
The capper comes with a different calibre of sleeve, but no instructions. Assembly is not complex, but for a neophyte it's not obvious. The operation is easy, but the bottles have to be centered by eye" and their removal is a bit tricky. A sturdy product nonetheless.
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Acheteur Vérifié
Rating: 5 out of 5
Item as described, sent quickly and received just as quickly, thank you.
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Acheteur Vérifié
Rating: 3 out of 5
I have a problem with the ceramic bread dish the lid doesn't fit it's wobbly it doesn't follow the shape of the base
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Response from tompress.com
Hello, please contact our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Order received promptly. Very good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
Hello, more than satisfied, it's a gift for my daughter, the battery is finished and she is very happy.
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Acheteur Vérifié
Rating: 5 out of 5
When I didn't receive my package, I called the store. Excellent welcome. Listening and kindness. Product received a few days later, very well packaged and as expected.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect: Easy ordering Fast delivery Excellent product
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Acheteur Vérifié
Rating: 5 out of 5
Very good product. Too bad the smoker thermometer is not included in the package.
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Acheteur Vérifié
Rating: 5 out of 5
What I appreciate is the telephone contact for order follow-up. Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about...everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
This was my first order and I'm sure it won't be my last.
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Acheteur Vérifié
Rating: 5 out of 5
I'm happy with my expectations.
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Compratore Verificato
Rating: 5 out of 5
I found a wide selection with good prices
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say order processed quickly fast delivery package in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
item corresponds to my expectations. fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Simply perfect! The device and the service from Tom press!
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied thank you
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Verifizierter Käufer
Rating: 2 out of 5
Goods are OK as stated, delivery time was approx. 7 months! The store offer states delivery in 72 hours at the most, but without notification delivery is only made months later. It is sufficient if 1 part is currently not available and the whole order is then only delivered months later. An acceleration is only possible if the unavailable part is canceled.
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Response from tompress.com
Hello, parcels are only shipped once. If you order an item that is not available in stock, you will have to wait for its replenishment or cancel it to proceed with the shipment of the package. Kind regards.
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Acheteur Vérifié
Rating: 5 out of 5
Product as described, delivered quickly and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
Always very good.
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Acheteur Vérifié
Rating: 3 out of 5
I haven't used the equipment yet but it seems to be of good quality. However, I'm disappointed with the delivery, order placed on 14/11 with items available, received on 07/12 because in the meantime an item was no longer available so no partial shipment from the seller and no information from them if I hadn't asked them the question.
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Response from tompress.com
Hello, the availabilities are displayed in real time on the site, your confirmation of order indicates well a delay for 2 references, we sent it to you on the 14/11/2020, day of the order. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR.
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Acheteur Vérifié
Rating: 5 out of 5
Easy to use the webpage. Delivery very fast. Quality of products very good. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
These are the products I expected, of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Long delivery time (6 days)
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
Ultra-fast delivery times
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable and beyond reproach.
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Acheteur Vérifié
Rating: 4 out of 5
No comment
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Acheteur Vérifié
Rating: 5 out of 5
Product fully meets my expectations ....
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Acheteur Vérifié
Rating: 5 out of 5
I was satisfied with the site and the delivery time. The item is exactly what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
Always excellent quality Top-notch service Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
excellent site, easy to navigate. Very good quality products sent quickly. Tracking of preparation and shipment regularly indicated. Perfect in every way.
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Acheteur Vérifié
Rating: 5 out of 5
I didn't need to make any returns for customer service, otherwise everything else was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
corresponds to what was expected
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Acheteur Vérifié
Rating: 5 out of 5
As always, impeccable service and quality merchandise: I'll be back!
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, perfect!
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