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A
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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A
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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A
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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A
Rating: 5 out of 5
Nothing to say efficient
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A
Rating: 3 out of 5
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
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A
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
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A
Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
good product easy to use simple & pragmatic order
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Fast delivery, attractive prices
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A
Rating: 5 out of 5
In addition, great telephone contact, accurate and verified answers.
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A
Rating: 4 out of 5
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
A
Rating: 5 out of 5
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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A
Rating: 5 out of 5
Nothing to say .... well-organized company with great service
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
Fast Compliant products ordered
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A
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
Translated reviews
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
A
Rating: 5 out of 5
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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A
Rating: 5 out of 5
Excellent customer service and high-quality products.
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A
Rating: 5 out of 5
Fast delivery, very well packaged goods, good quality pottery
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A
Rating: 5 out of 5
Fast delivery, well packaged
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A
Rating: 5 out of 5
Top product as described and super fast delivery
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A
Rating: 5 out of 5
Perfect, fast shave
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A
Rating: 5 out of 5
R-A-S
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A
Rating: 5 out of 5
first order from you, more to come.
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A
Rating: 1 out of 5
For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.
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Response from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
A
Rating: 3 out of 5
Item received two months after order (initial delay 2 weeks), no spontaneous communication from the store to warn of the delay.
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A
Rating: 2 out of 5
Order received with breakage and I have not been reimbursed for the breakage that was caused.
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Response from tompress.com
Hello, The refund was made this morning. Best regards.
A
Rating: 5 out of 5
Nothing to complain about, impeccable as we say!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Efficient product, at least for tomatoes, but we had to adapt the fixing and the crank leaks, so we'll have to add a gasket.
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A
Rating: 3 out of 5
The rack must be fixed to a wall to avoid any risk of tipping over, especially if the bulk of the bottles are stored on its upper part. In addition, the spaces where the bottles are placed are not well arranged to allow them to be stored head to foot correctly.
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A
Rating: 5 out of 5
Product conforms fast delivery
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A
Rating: 5 out of 5
Perfectly fitting vinegar tap, delivered very quickly.
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A
Rating: 5 out of 5
Very well packaged, fast delivery
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A
Rating: 5 out of 5
deadline and price nothing to complain about
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A
Rating: 4 out of 5
On the whole, everything went very smoothly from order to delivery. One small point of improvement concerned the packaging of the Electric Fruit and Tomato Press n°5. Some of the accessories were not sufficiently packed, and with transport marks and a few small dents were visible (probably due to transport and the shock between the large motor and the accessories).
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A
Rating: 3 out of 5
Hello it's been several years since we discovered your site and bought several products I had to recreate an account because we were not recognized Your products are good quality Not necessarily the cheapest on the market but good quality But do something with the delivery is even less than zero not helpful liar and unprofessional
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A
Rating: 5 out of 5
just what I wanted! Great quality!
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