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V
Rating: 5 out of 5
Fast, even across national borders, best goods, good, appropriate packaging.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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A
Rating: 5 out of 5
Excellent choice for a small hobby farm.
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C
Rating: 1 out of 5
you are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there
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A
Rating: 5 out of 5
No problem at all
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A
Rating: 5 out of 5
Great service!
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A
Rating: 3 out of 5
customer for 8 years
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A
Rating: 5 out of 5
Nothing to say as expected
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A
Rating: 5 out of 5
From order to delivery, everything was perfect. The mould is perfect for making homemade bread.
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C
Rating: 5 out of 5
Perfect product, just what I was looking for! I await the arrival of the intermediate size.
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A
Rating: 5 out of 5
I have received my bags but I have not yet received my first order with spices which was made before the bags ????
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Response from tompress.com
Hello, Your parcel has been waiting for you at the chosen relay point since 25/06. I will send you the tracking email. Best regards.
A
Rating: 5 out of 5
Very good quality products.
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A
Rating: 5 out of 5
Delivery and equipment as proposed
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 4 out of 5
Fast service tresbibproduct
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I knew you when you had a store in Lyon. It's a shame it no longer exists, but you were always there for the Internet.
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A
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
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A
Rating: 5 out of 5
Completely satisfied delivery faster than expected and well packaged product
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C
Rating: 1 out of 5
As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!
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Response from tompress.com
Good morning, we are sorry that the item arrived damaged and have offered you a refund by calculating the extent of the damage. For the return, however, it is specified in the General Conditions of Sale that the return is always the responsibility of the customer. We are available for any other needs. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
products as described
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A
Rating: 5 out of 5
Fast shipping and delivery
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A
Rating: 1 out of 5
Undelivered
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Response from tompress.com
Hello, The parcel is being returned to sender because Chronopost has reported an anomaly identified on the postal code or recipient's address. As soon as we receive the return, the refund will be processed. Best regards.
A
Rating: 5 out of 5
Fast delivery in 48h, I bought an ice turbine, family version of the pro, machine very good quality! Customer service was very good advice! I highly recommend Tompress for the quality of service and equipment!
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A
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
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Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
A
Rating: 5 out of 5
Very satisfied French products!
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Response from tompress.com
Hello and thank you! Now all you have to do is enjoy :). See you soon.
A
Rating: 5 out of 5
Everything went perfectly, and what's more, I had a pleasant surprise :n I'd been wanting to replace my Bialetti grill pan for a long time, and I couldn't find it in the stores or on the Internet, so I found it with you :thank you.
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A
Rating: 5 out of 5
I've read the pluses and minuses, and this device is simply impeccable.
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A
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
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A
Rating: 5 out of 5
very practical gloves for taking dishes out of the oven.good protection.fast delivery, i recommend.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
delivery in conformity with the order. very good product. it is necessary to respect the recommended quantities. excellent merguez just spiced as it is necessary for the children who appreciated for once.
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A
Rating: 5 out of 5
RAS Super
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V
Rating: 5 out of 5
I bought the potato pot for baking bread. I love the pot & was very pleased with the quick delivery, the ability to complete a 10 year guarantee & information on the site. I did the milk boiling tip as recommended, it took 2 days to soak off the burnt milk using white vinegar & hot water, then the dishwasher. Don't do it. My bread stuck & the process didn't season the pot at all!
A
Rating: 5 out of 5
Smoker very good. Explanations provided really not up to standard. I recommend buying a complementary book to understand the basic use and associated recipes.
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A
Rating: 5 out of 5
Very satisfied with delivery and material
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A
Rating: 5 out of 5
My mould arrived broken the first time. I couldn't refuse it because the deliveryman had left it with my neighbor. Customer service sent me a new one straight away, much better packaged. I'm really satisfied!
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A
Rating: 5 out of 5
Once the device was available in stock, delivery was very fast and customer contact was excellent - thank you.
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A
Rating: 5 out of 5
Products completely in line with my expectations The person for whom the gift was intended was surprised by the quality of the machine However, the machine has not yet been tested.
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A
Rating: 5 out of 5
Excellent service.
Thank you
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Thank you