/10
★★★★★
based on 18634 reviews published
★★★★★
based on 18634 reviews published
Latest customer reviews
5
/5
★★★★★
Product conforms Fast shipping A bit high price
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5
/5
★★★★★
Nothing to say efficient
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3
/5
★★★☆☆
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
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4
/5
★★★★☆
Product problem solved very quickly with olivier very satisfied with product
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5
/5
★★★★★
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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5
/5
★★★★★
Everything is perfect!
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5
/5
★★★★★
Good product easy to use simple & pragmatic order
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5
/5
★★★★★
Ras
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5
/5
★★★★★
Fast delivery, attractive prices
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5
/5
★★★★★
In addition, great telephone contact, accurate and verified answers.
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4
/5
★★★★☆
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Answer from tompress.com
read the GTC Madame". In the General Terms and Conditions
5
/5
★★★★★
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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5
/5
★★★★★
Nothing to say .... well-organized company with great service
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5
/5
★★★★★
No complaints
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5
/5
★★★★★
Fast Compliant products ordered
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4
/5
★★★★☆
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
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5
/5
★★★★★
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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5
/5
★★★★★
Excellent customer service and high-quality products.
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5
/5
★★★★★
Fast delivery, very well packaged goods, good quality pottery
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5
/5
★★★★★
Fast delivery, well packaged
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5
/5
★★★★★
Top product as described and super fast delivery
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5
/5
★★★★★
Perfect, fast shave
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5
/5
★★★★★
R-A-S
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5
/5
★★★★★
First order from you, more to come.
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1
/5
★☆☆☆☆
For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.
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Answer from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
3
/5
★★★☆☆
Item received two months after order (initial delay 2 weeks), no spontaneous communication from the store to warn of the delay.
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2
/5
★★☆☆☆
Order received with breakage and I have not been reimbursed for the breakage that was caused.
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Answer from tompress.com
Hello, The refund was made this morning. Best regards.
5
/5
★★★★★
Nothing to complain about, impeccable as we say!
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5
/5
★★★★★
Very good
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5
/5
★★★★★
Efficient product, at least for tomatoes, but we had to adapt the fixing and the crank leaks, so we'll have to add a gasket.
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