9.3/10
★★★★★
based on 19582 reviews published

Latest customer reviews

5 /5
★★★★★

All ok and good customer service

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5 /5
★★★★★

Always the same, nothing to complain about. Fast service and quality to match.

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5 /5
★★★★★

Terrine as described. Easy to use and good quality.

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3 /5
★★★☆☆

Very good

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5 /5
★★★★★

Very good.

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5 /5
★★★★★

Fast, efficient delivery and very good material.

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5 /5
★★★★★

Thank you.

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5 /5
★★★★★

Very fast delivery and quality product.

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2 /5
★★☆☆☆

Delivery time too long. i thought i'd find rakes big enough to harvest olives, but in fact i feel like i've received rakes for children. very disappointed.

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Answer from tompress.com
Hello, isn't it 13.5 cm long? Please contact our customer service department on 05 63 71 44 99. Best regards.
4 /5
★★★★☆

Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.

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4 /5
★★★★☆

Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.

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5 /5
★★★★★

Beautiful items very well packaged Package received in perfect condition. Only one suggestion: the tracking system could be improved (no sms or call to warn of delivery, no tracking possible on their site...obliged to call a premium rate number to get news).

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5 /5
★★★★★

Very good service for food supplies. Always very happy with your catalog and delivery.

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4 /5
★★★★☆

Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.

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Verifizierter Käufer
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Answer from tompress.com
Hello, we apologize, we will be more vigilant. Best regards
5 /5
★★★★★

The order arrived quickly and the products were of excellent quality. Thank you.

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Recovered half a wild boar just before Christmas. Ran out of seals for my werk jars..... Ordered from you in a hurry... and, as usual, delivered quickly and correctly despite the festive period. 53 jars of wild boar pâté..... bravo et merci

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5 /5
★★★★★

As usual, everything was perfect

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Highly practical design

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4 /5
★★★★☆

Very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.

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5 /5
★★★★★

Product meets our expectations

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5 /5
★★★★★

The website works very well

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5 /5
★★★★★

Fast delivery and product conformity

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5 /5
★★★★★

Bonjour pour une première commande tout a très bien fonctionner Site a recommander chaudement merci Christian

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1 /5
★☆☆☆☆

As of 12/20/18 I have not heard from my order. It appears to be shipping but I have no information since I have not received any kind of assistance either by phone or email.

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Compratore Verificato
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Answer from tompress.com
Hello, the package was shipped from 20/12/2019 as stated in the same day email. On this email is the link to track the package. It is not normal that the package is not always delivered. I will open a complaint with the courier company. Sincerely.
5 /5
★★★★★

Super

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5 /5
★★★★★

Material delivered on time

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5 /5
★★★★★

Meets our expectations

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5 /5
★★★★★

Impeccable service as usual keep up the good work at last a serious store

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5 /5
★★★★★

For a gift it's the person who chose your site

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5 /5
★★★★★

Very good equipment, can't fit a big ham, very even cut, quiet.

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4 /5
★★★★☆

Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.

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5 /5
★★★★★

No complaints

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4 /5
★★★★☆

Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.

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Answer from tompress.com
Thank you for your feedback. We'll do our best to improve the documentation. Best regards.
1 /5
★☆☆☆☆

My order planned as a Christmas present still hasn't been delivered, it's January 1st The post office (letter carrier) tells me that Colissimo deliveries are subcontracted and that independent delivery firms are dubious The address was correct, there was someone on site as these are offices (7am - 7pm). And it's been 4 or 5 times that I've written the same thing with no reply Will I get delivery?

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Acheteur Vérifié
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Answer from tompress.com
Hello, Our after-sales service has resent a parcel because the first one is being returned to the sender. You have contacted our after-sales service to confirm the address before reshipping. You can contact us directly at 05 63 71 44 99. Best regards.
3 /5
★★★☆☆

No delivery to my home as the letter carrier deemed the parcel too large.

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4 /5
★★★★☆

Perfect service and very fast 24h delivery

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4 /5
★★★★☆

Delivery on time and as ordered

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5 /5
★★★★★

Stove not yet used but received very quickly, perfectly packaged. Quality is good (thickness of metal).

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