/10
★★★★★
based on 18874 reviews published
★★★★★
based on 18874 reviews published
Latest customer reviews
5
/5
★★★★★
Order arrived on time, well packaged.
The material seems solid but has not yet been used, so I'll have to wait and see.
Acheteur Vérifié
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1
/5
★☆☆☆☆
I can't evaluate the service as I still haven't received my order.
Acheteur Vérifié
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Answer from tompress.com
Hello, The carrier is waiting for your confirmation to make an appointment and deliver your order. I'll put you in touch. Best regards.
5
/5
★★★★★
The product initially ordered was not available (out of stock). After calling me to let me know, the person found another product available that works perfectly. Thanks for the good advice.
Acheteur Vérifié
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4
/5
★★★★☆
Fine
Acheteur Vérifié
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5
/5
★★★★★
Always very good thanks
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5
/5
★★★★★
Very good
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3
/5
★★★☆☆
Long delivery time My name was not on the packing slip (only my first name) and I have informed you of this by e-mail 2 times without any reply or action Packaging too fragile (many holes) and insufficient protection The sawdust for smoking that I had ordered was partially spread all over the box because the bag was not watertight I had noticed the same defects with my 1st order.
Acheteur Vérifié
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Answer from tompress.com
Hello, We apologize for the inconvenience. The correction on the consignee has been applied and reported to the carrier. Best regards.
5
/5
★★★★★
As always, never disappointed
Acheteur Vérifié
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5
/5
★★★★★
I have nothing to say because I was satisfied overall.
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4
/5
★★★★☆
Delivery problem.
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5
/5
★★★★★
Very good product.
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4
/5
★★★★☆
Very satisfied with the service and my order.
Acheteur Vérifié
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5
/5
★★★★★
Long delay because out of stock but kept informed. All OK
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2
/5
★★☆☆☆
To announce 48 to 72h delivery when I had to wait 9 days, I find that a little exaggerated.
Acheteur Vérifié
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Answer from tompress.com
Hello, Your order has been dispatched as soon as your item has been restocked. Best regards.
5
/5
★★★★★
Everything was perfect and the fish was well smoked.
Acheteur Vérifié
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5
/5
★★★★★
Order +delivery very fast bravo i will return
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5
/5
★★★★★
Many interesting, high-quality products and utensils at reasonable prices
Acheteur Vérifié
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4
/5
★★★★☆
The delivery person told the person who received the package, despite the red markings on the parcel, that it was not necessary to open it for inspection: The material was dented.
Acheteur Vérifié
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5
/5
★★★★★
Very good service delivery goods as per catalog nothing to say
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5
/5
★★★★★
Very well in accordance with my request
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5
/5
★★★★★
No star for customer service not used for this order
Acheteur Vérifié
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4
/5
★★★★☆
I'm still waiting for the screws and the handle for the sideboard of my plancha, which I paid for 4 months ago and which was delivered incomplete. No further comments.
Acheteur Vérifié
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5
/5
★★★★★
Fast delivery, well packaged and protected product
Acheteur Vérifié
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5
/5
★★★★★
SMALL CONSUMER BUT NEVER DISAPPOINTED
Acheteur Vérifié
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1
/5
★☆☆☆☆
A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company
Verifizierter Käufer
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Answer from tompress.com
Hello, sorry, we have actually resumed production of a closet, we should receive it by the end of the week. Once shipped, we will inform you about the departure and the link to track the package. Best regards
5
/5
★★★★★
Super I recommend the products are very good thank you
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4
/5
★★★★☆
Satisfactory
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4
/5
★★★★☆
Big problem with chrono poste, delivery to a different relay point than desired.
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5
/5
★★★★★
Quality products, I've never been disappointed. For the first time I didn't receive the right order, but the top customer service made sure that everything was back in order very quickly.merci a toute l'équipe Tom presse.passer de bonnes fêtes de fin d'année
Acheteur Vérifié
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Answer from tompress.com
Hello, Thank you for your understanding. Once again, our apologies. Happy holidays to you too. Best regards.
5
/5
★★★★★
NO PROBLEMS WITH CUSTOMER SERVICE. EVERYTHING IS OK
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