9.3/10
★★★★★
based on 19200 reviews published

Latest customer reviews

5 /5
★★★★★

Satisfied

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5 /5
★★★★★

Nothing to say super product well received in time

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4 /5
★★★★☆

Although defined in the product description, the smokehouse was delivered without sawdust.

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Answer from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
5 /5
★★★★★

We haven't tested the sausage pusher yet

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5 /5
★★★★★

Very good products at a very reasonable price

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4 /5
★★★★☆

Responsive and professional.

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4 /5
★★★★☆

The fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.

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Answer from tompress.com
You can download the instructions directly from the press's product sheet.
3 /5
★★★☆☆

I made a mistake with my order and you did nothing to help me out. I ordered the right product and just asked your carrier to pick up the other one at my expense, but no, I had to manage on my own. I put the drum up for sale on the bon coin and you lost me as a customer.

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2 /5
★★☆☆☆

Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied

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Verifizierter Käufer
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Answer from tompress.com
Hello, your parcel has arrived in Germany, a good passage was left for you by the postal services. Regards.
5 /5
★★★★★

The first customer service department to follow up orders as soon as they have been validated.

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5 /5
★★★★★

Customer service that listens to our needs. i recommend your catalog to my friends, and therefore your products, which are of high quality; thank you.

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4 /5
★★★★☆

Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.

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5 /5
★★★★★

Small stock problem, I was contacted directly by an absolutely professional person, everything was sorted out very quickly and what I had ordered arrived in time for the party.

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4 /5
★★★★☆

Good, nothing to criticize

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5 /5
★★★★★

FAST & PERFECTLY COMPLIANT PRODUCTS

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5 /5
★★★★★

The mold seems to meet my expectations. It's hard to say more, as I received it today.

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5 /5
★★★★★

Fine

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5 /5
★★★★★

Very serious seller to recommend

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5 /5
★★★★★

Excellent service. As for the food processor, I tested it today to knead about 4kg of wholemeal bread dough: impressive results. I'm even thinking of buying some accessories for the next stage, but I think the price is not overrated.

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5 /5
★★★★★

Compliant product, extremely solid, can even be used as a shield... all joking aside... I'm completely satisfied.

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5 /5
★★★★★

TOP PRESS

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5 /5
★★★★★

Always efficient

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5 /5
★★★★★

Efficiency of the customer correspondents, all questions are answered precisely and in line with our expectations, availability . Thank you for your professionalism.

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5 /5
★★★★★

Very satisfied overall, will order again soon and thank you again for the quality of your service, see you soon.

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5 /5
★★★★★

Material conforms to order. super fast delivery in 2 days. perfect

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5 /5
★★★★★

Order not yet delivered

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Answer from tompress.com
Hello, your package left on 17/10/2017, I'm checking with the carrier and will give you all the information by e-mail. Best regards.
5 /5
★★★★★

The products I ordered met my expectations.

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4 /5
★★★★☆

I would have preferred delivery to a relay point but this was not possible.

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5 /5
★★★★★

Good product, works perfectly, recommend it to your friends Michel

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5 /5
★★★★★

When I received my loaf tin, I noticed a crack in the lid. I contacted the company, whose staff were always very friendly, and after a few weeks I received a new lid at no extra charge. Thank you and congratulations on your business acumen.

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5 /5
★★★★★

Very satisfactory order, the cheesecloth was a bit expensive for what it is, but the moulds were just what I wanted.

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5 /5
★★★★★

Impeccable

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5 /5
★★★★★

Very good and prompt

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Verified Buyer
5 /5
★★★★★

In a few words change nothing

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5 /5
★★★★★

Quick service

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3 /5
★★★☆☆

The parcel arrived totally ripped open. It said "glass" on it

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Answer from tompress.com
which may have prompted someone in the transport chain to open it, thinking they'd find some good bottles... wine fairs at the moment. But the parcel contained nothing but empty juice bottles.
5 /5
★★★★★

Utensil meets my expectations

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4 /5
★★★★☆

Good service

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2 /5
★★☆☆☆

Delivery problem, tracking was blocked. Little help from customer service, I had to call the carrier myself (pay number). Once delivered, the parcel was protected in a cardboard box, but when I opened it, the top of one of the uprights was bent. I haven't fixed it yet but I think the product is still functional, but customer service and delivery need to be reviewed.

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4 /5
★★★★☆

Insufficient attention to order preparation 250 grams instead of one kilo

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Answer from tompress.com
Hello, Our apologies, our after-sales service did what was necessary, a new shipment was made last week. Best regards.