Reviews tompress.com

9.3/10
★★★★★
based on 21315 reviews published

Summary of reviews

Généré par IA

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Latest customer reviews

5 /5
★★★★★

Very good product, reliable and easy to use. Exactly what I expected.

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5 /5
★★★★★

Super nothing to say

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1 /5
★☆☆☆☆

Ordered product not available and replacement product never delivered.

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Answer from tompress.com
Hello, Your parcel has been available at the collection point since 12/07/2018, it is being returned to sender as it has not been collected within 10 days. Upon receipt, our after-sales service will contact you to review the situation with you. Best regards.
5 /5
★★★★★

Impeccable

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5 /5
★★★★★

Top.

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5 /5
★★★★★

NOTHING TO SAY TIP TOP CASINGS FOR GREAT SAUSAGES

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4 /5
★★★★☆

Thank you well received, but the shipping package 10 times the size of the package of ten Co2 cartridges. For a next order a smaller package would limit the shipping price. For a next order a smaller package would limit the shipping price. Best regards JPS

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5 /5
★★★★★

Great professionalism, quality products and responsiveness

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5 /5
★★★★★

Very good.

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5 /5
★★★★★

Delivery of the product on time, very good customer service for the information requested.

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5 /5
★★★★★

Nothing to complain about Very fast delivery (ordered on 13/07 received on 17/07 in Belgium with a weekend in the delivery time). Goods exactly what I ordered super protected as usual.

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5 /5
★★★★★

Good parcel tracking. serious site, to be recommended.

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4 /5
★★★★☆

Only 3 stars for the merchandise - didn't have time to test it

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5 /5
★★★★★

I am satisfied

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4 /5
★★★★☆

I think the information you give about the appliances is too superficial. When you offer an appliance (e.g. juice extractor at 250euro and others up to 1200 euro) it would be good to have some guidelines to know which model to choose, according to your own needs.

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5 /5
★★★★★

Serious site to recommend.

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5 /5
★★★★★

Very fast delivery and quality of goods ++.

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2 /5
★★☆☆☆

I was sent goods different from what I requested. The product on the catalog I requested did not exist I sent it back, with the company's recommendation to pack well otherwise they would not refund, also the package could have been damaged in transit. When the package arrived, there was an illegal message: no complaints accepted after receipt signature

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Compratore Verificato
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Answer from tompress.com
Good morning, the item was correct but there was an error in the description on the website. Immediately apologizing for the incident we have sent you a return coupon at our expense and will issue a refund upon receipt of the return. CUSTOMER SERVICE TOMPRESS ITALIA
5 /5
★★★★★

RAS express delivery and material as expected.

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5 /5
★★★★★

Great, as usual 🙂

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3 /5
★★★☆☆

6 verrines out of 16 broken

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Answer from tompress.com
Hello, and we're very sorry about this, but our after-sales service took the necessary steps to report the incident and obtained a refund for the broken items. I hope that the means put in place will make you change your mind about our services. Best regards.
5 /5
★★★★★

Fast delivery-Product as expected and as described. Bravo

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5 /5
★★★★★

I've ordered from you again and my daughter read your catalog and told me she'd seen things she'd only dreamed of...next time I'll order from you, because you're a serious company, which nowadays you don't find on every street corner. I appreciate your house and will recommend it to friends. Thank you

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Answer from tompress.com
Hello, Thank you for all your compliments. See you soon Best regards.
5 /5
★★★★★

I couldn't have wished for anything better. Delivery on time, perfect packaging, and the product (a Lagrange yogurt maker with extra pots) gives me complete satisfaction, simple and efficient. I couldn't ask for more.

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2 /5
★★☆☆☆

This appliance is not suitable for small red fruits (raspberries); very disappointed. no finer grid for this appliance. So, I regret my purchase. This should be made clear.

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Answer from tompress.com
Hello, Tre Spade electric mincers do not have a seed extractor with berry cone option. If the item is new, unused and in its original packaging, you can return it to us. Simply contact our after-sales service department, which will give you all the information you need. We remain at your disposal. Best regards.
5 /5
★★★★★

Specific product not found elsewhere, and not in the catalog, I had to send an email to TP to get the reference (quick response). On the other hand, the product is a bit expensive 🙁

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4 /5
★★★★☆

Good choice but very professional access. Correct delivery times. Shipping charges too restrictive (no staggering according to invoice amount). I'll have to wait and see to evaluate the merchandise (tap) and I haven't had to deal with customer service.

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Answer from tompress.com
Hello, thank you for your feedback, however, we do have several levels of shipping costs depending on the amount, from 0 to 30, from 30 to 120 and from 120 euros, they are offered Best regards.
4 /5
★★★★☆

Goods arrive on time.

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5 /5
★★★★★

Delivery on time_ Package in perfect condition ( Bravo to all the team )

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5 /5
★★★★★

Delivery by Chronopost zero, if you want to retain your customers change your delivery provider, otherwise say nothing about the rest.

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Answer from tompress.com
Hello, thank you for your message. Exceptional disruptions have indeed slowed down the service. See you soon.
5 /5
★★★★★

Nothing to say, just perfect

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5 /5
★★★★★

I live in French Guiana, I received my order 6 days after placing it super fast turnaround record bird scarecrows hyper effective Guyana is the Amazon and my apartment is surrounded by a forest and many birds too is too since I activate your scarecrows I find some peace that I appreciate its true value very effective thank you

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4 /5
★★★★☆

Satisfied with the product and the order-delivery process.

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5 /5
★★★★★

Very good service

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5 /5
★★★★★

Very good experience Good follow-up of our orders Good team that listens to us

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5 /5
★★★★★

Well-packaged goods next-day delivery

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4 /5
★★★★☆

Outstanding packaging

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5 /5
★★★★★

Always very satisfied with the service and the value for money. Fast, friendly service.

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5 /5
★★★★★

It's perfect.

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4 /5
★★★★☆

I didn't analyse the delivery times properly????? I didn't understand the place of delivery????? I didn't get any feedback when I paid online and I didn't know if my order had been paid for???? And as a result, I wasn't able to complete my order. Too bad... I'm wondering whether I'll order again... Until now, I've been happy. But times can change.

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Acheteur Vérifié
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Answer from tompress.com
Hello, I would like to gather the different accounts created, and define the billing address and the different delivery addresses. I suggest that we do this together to avoid any further inconvenience. Best regards.