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★★★★★
based on 21274 reviews published
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Latest customer reviews
Fine
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
Efficiency and quality... A few failures in the closing of the capsules ... about 5 ... nothing to worry about... See you soon.
Bonjour, le magazine etait un bon produit avec ses 6 n° mais que comprend qu'en cout cela doit être coûteux, vous décidez de passer à 4 n° mais voilà j'en ai reçu que 2 donc je ne suis pas satisfait du suivi d'autant plus que je vous l'ai signalé ce qui me fait hésiter de commander sur le catalog. cordialement 0.barois
Delivery on time, material compliant
Efficient
The machine works perfectly and seems reliable. I had a remark to make to the after-sales service, which replied immediately and in a personalized manner. Paper catalog included in the package.
Super fast, well packaged, excellent products: bravo
Thank you for your products. They're top-notch.
This is a very serious company, and it's a good thing that there are still high-quality establishments like TOMPRESS.
Nothing to complain about, everything was perfect
Fast, well-packaged service
Good product solid and flexible ideal for me
Product conforms, extra packaging, fast delivery on appointment
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
Not yet used but package as expected
Perfect
Perfect as requested and fast delivery
Good quality items, albeit a little pricey
Durable roasting pan and long handle allows you to stay away from the fire
TOMPRESS is a serious company, the various orders placed have been satisfactory, whether it be the bread mould, the pork casings to make sausages, the various kitchen items etc.... everything has satisfied us.
Computer problem when ordering. Call to a correspondent. All resolved. Very good service
I am very satisfied with my order. However, I would like to be able to order more if I could pay by credit card or PAYPAL. It's a shame because I'm interested in many items in your catalog. Looking forward to it, thank you.
Excellent service. A first order and really not disappointed. I will not hesitate to recommend the site. I was delivered quickly. Thank you .
25.9. ordered and paid until 09.10. not delivered great performance
The capsules hold up well to sterilization, even when the bottles are upside down.the problem with the choice of capsules is that they come in 26mm, 29mm and 31mm. you have to buy the right ones and have bottles with lip necks.
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
Product and delivery as expected
There are still some good e-commerce companies out there, and Tompress is one of them.
Ok ok
No regrets
Very good.
Package received on time and very well packaged. Not concerned by Customer Service.
I've been a customer for several years now, and I have nothing to complain about. I hope the company lasts a long time, because we need it.
Very good as always. Thank you
Lack of clarity on the delivery time on the website page. The item was not in stock and I had to wait 15 days... But very good customer service which, in my opinion, speeded up delivery. Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
Convenient site and fast delivery
Quickly ordered, quickly delivered. One drawback: the parcel was left in front of the garage door. Just call the cell phone number requested when ordering so that the parcel can be left in a safe place That being said, I am satisfied.
Operating instructions are not always clear and easy to understand, for example: - BT bain marie cooker instructions - Sous vide packaging machine instructions.