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A
Rating: 4 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Fast delivery, very good product.
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A
Rating: 5 out of 5
VERY PROFESSIONAL SERVICE.
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A
Rating: 5 out of 5
Very satisfied with the speed of delivery and my electric sterilizer.
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A
Rating: 5 out of 5
Very good customer contact. We recommend them.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
I am a very satisfied Tompress customer, both in terms of the quality of the products and the advice given. I recommend Tompress and intend to continue working with them.
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A
Rating: 4 out of 5
Very good product, fast delivery but it's a shame that the product was damaged in transit because the packaging was not top quality.
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A
Rating: 5 out of 5
FAST EFFICIENT. NOTHING TO SAY.
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A
Rating: 5 out of 5
Product as described, delivered on time
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A
Rating: 2 out of 5
I ordered a curved ember collector for a wood oven and instead I received a small shovel to collect the embers, so I'm very disappointed.
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Response from tompress.com
Hello, We did receive your e-mail yesterday regarding this article inversion. We apologize for the inconvenience. Of course, we immediately proceeded to the exchange, the correct article left yesterday. Best regards.
A
Rating: 5 out of 5
FORTUNATELY THE BOTTLES WERE IN A DOUBLE BOX AS THE FIRST ONE WAS COMPLETELY BROKEN. WE UNPACKED IN FRONT OF THE DELIVERY MAN BECAUSE WE WERE AFRAID THE BOTTLES WOULD BE BROKEN BUT NO, THEY WERE FINE.
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A
Rating: 4 out of 5
The parcel arrived on time, well packaged, and after stripping the stainless steel sheets, assembly went smoothly. You'll need to be a handyman, as the plan is pretty basic. You need a 10 mm open-end wrench.
The sheet metal is of good quality, and the laser cuts precise (and sharp). The smoker looks great once assembled, BRAVO. There's a lack of instructions on how to use the beast.
Translated reviews
The sheet metal is of good quality, and the laser cuts precise (and sharp). The smoker looks great once assembled, BRAVO. There's a lack of instructions on how to use the beast.
Response from tompress.com
Hello, for the use, we propose a book Smoking & Fumaisons".
A
Rating: 5 out of 5
Combination of 2 advantages: good heat diffusion thanks to the internal aluminium and food contact only with the stainless steel coating.
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Response from tompress.com
That says it all :) You've summed up the benefits of aluinox perfectly!
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
very good telephone reception and smooth running.
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A
Rating: 5 out of 5
????
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A
Rating: 5 out of 5
Very nice product and efficient delivery. A site to recommend
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
Great, fast.
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A
Rating: 5 out of 5
very satisfying the catalog is rich in object proposals
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C
Rating: 3 out of 5
I haven't tried them yet give time no huh?
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A
Rating: 5 out of 5
Satisfied with the product ordered
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
The only problem was that the Total relay point (Bapaume service station) refused the parcel twice. Thank you to the post office for contacting me and holding my parcel until the day I could collect it. Contact with Tompress was forgiving, kind, fast and reliable. Top
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 3 out of 5
Delivery in 5 working days, not 48 hours as advertised
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Response from tompress.com
Delivery by carrier requires your control and signature. Depending on availability, it may actually take longer.
A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
excellent customer service and merchandise that really conforms to the description, what happiness, thank you to you.
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A
Rating: 1 out of 5
I can't evaluate the product, as I still haven't received it. I'm in a rural area in the south of Belgium, but I'm still surprised that it hasn't been delivered yet....
I will reply to the review once the product has been delivered Kind regards etienne Godts
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I will reply to the review once the product has been delivered Kind regards etienne Godts
Response from tompress.com
Hello, the tracking of the parcel indicates it delivered, do not hesitate to share with us your impressions or to change the attribution of note. Best regards.
A
Rating: 5 out of 5
fast and careful shipping
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A
Rating: 5 out of 5
very good equipment and high-quality customer service
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A
Rating: 5 out of 5
Impeccable service.
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A
Rating: 5 out of 5
no problems with the parcels, as ordered
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A
Rating: 2 out of 5
The cans had no protection, just walls in the box with no bubble wrap to protect them.luckily no breakages.
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Response from tompress.com
Hello, As your order and delivery went well, I don't understand your note. Maybe it's a mistake? Best regards.
A
Rating: 5 out of 5
Simple order, fast delivery, well packaged goods, what more could you ask for? Thank you.
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A
Rating: 2 out of 5
No manufacturing
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Response from tompress.com
Hello, please tell us which article you are interested in. You can do so by replying to the e-mail I sent you. Best regards.
A
Rating: 5 out of 5
Product shipped quickly, only downside, the deliveryman who does not bother to ring, who puts a notice of passage and leaves There are no instructions for assembly / use / maintenance of the product ... Sincerely
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Response from tompress.com
Hello, This is indeed not normal. I will inform our agency of this anomaly and send you the instructions for your appliance immediately by e-mail. Best regards.
A
Rating: 4 out of 5
satisfied, with one downside: no explanations, no instructions on how to use the brine casings. We'll have to search for them on the internet... Too bad...
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Response from tompress.com
Hello, you have the product advice sheet. You'll find it at the following link: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx Best regards.
A
Rating: 5 out of 5
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