/10
★★★★★
based on 18568 reviews published
★★★★★
based on 18568 reviews published
Latest customer reviews
3
/5
★★★☆☆
Contrary to the site's promise of 48-hour delivery, the company phoned on May 26th to arrange an appointment for delivery on June 2nd. But it was a birthday present that couldn't wait. We had to collect the parcel from the warehouse ourselves, with the vagaries of traffic and the vagaries of GPS. I'm not sure I'd recommend it. In this case, it's better to go to a store.
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Answer from tompress.com
We have taken note of your comment and will pass it on to our carrier to improve their service.
5
/5
★★★★★
Very good product as always thank you
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3
/5
★★★☆☆
Package conforms to the description on the site and I'm very pleased with it. Shipped quickly, but delivery by the France Express Geodis carrier was rather disappointing. I had to go and pick it up myself at the storage warehouse because the carrier's customer service hadn't done its job and was not available for delivery. The main thing is that the equipment is satisfactory.
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5
/5
★★★★★
I ordered a barbecue on the site and it arrived very quickly at my home. After a small modification I was able to use it for cold smoking.
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5
/5
★★★★★
Delivery was very late as one of the items ordered was out of stock, but I was informed directly and the delay was correctly estimated.
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5
/5
★★★★★
Very good as always
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5
/5
★★★★★
Nothing special to say; it's perfect.
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5
/5
★★★★★
Fast delivery and products that met my expectations
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5
/5
★★★★★
Delivery always on time, products as described and of good quality.
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5
/5
★★★★★
A small error in the composition which was immediately rectified. Very good after-sales service
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5
/5
★★★★★
Easy ordering and fast delivery
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5
/5
★★★★★
Very good product (heat-shrink capsules). Easy to install in seconds with a simple heat gun.
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5
/5
★★★★★
I recommend it to all my friends serious company
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Answer from tompress.com
Thank you for your confidence.
5
/5
★★★★★
The customer service is very professional and responsive, and always available.
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3
/5
★★★☆☆
Hello, the delivery service is deplorable, the deliveryman declares us absent at the time of the delivery ''It is false'' the deliveryman never came, and was never recorded by the surveillance cameras, he declares to have deposited the parcel at the nearest relay point, it is false, the nearest point is the village of Camoins H.BUCCIARELLI
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Answer from tompress.com
Hello, You have indeed reported it to us yes thank you, this is indeed not the expected service, we have reported the case to our provider. Best regards.
5
/5
★★★★★
Very responsive customer service - goods as described and delivery quicker than expected.
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5
/5
★★★★★
Nothing to say
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5
/5
★★★★★
Good medium-quality caster
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5
/5
★★★★★
Product conforms, always satisfied with Tompress, delivery not conform: the deliveryman did not come to the home, the surveillance cameras did not record his passage, he deposited the package at the relay point of St Menet, whereas the nearest point is: Les Camoins.
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5
/5
★★★★★
Nickel
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Fast delivery great merchandise very well packaged
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5
/5
★★★★★
CLEAR
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5
/5
★★★★★
The anti-bird device works very well..I'm very satisfied.
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5
/5
★★★★★
The product ordered corresponds to what I expected ... it was very well packaged The product was delivered 2 days after the order ... We contacted customer service because we were mistaken for the manner of payment ... the people we had on the phone were very friendly ...
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5
/5
★★★★★
Very well
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3
/5
★★★☆☆
Insufficiently secure payment system impossible for manager to understand
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Answer from tompress.com
Bonjour, As previously indicated, payment is secure. However, you referred to the 3D secure option, which is not necessarily automatic, but established according to the merchant's rules, to protect the merchant against fraud.
4
/5
★★★★☆
Perfect Everything is fine, except for the delivery by Géodis which was catastrophic... A company I didn't know, but its choice and prices are interesting. I would recommend...
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4
/5
★★★★☆
No surprises, fast delivery and on time. Still need to test the smoker as soon as possible. But I think the quality is there.....
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5
/5
★★★★★
I recommend others to shop at Trompress
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