Reviews tompress.com

I received my parcel 2 months late Delay Delay

Finally receive my smoker ordered in November

Almost 2 months after my order. I still haven't received anything!

NULL

The appliance is made of cast aluminum... aluminum is dangerous to health (banned in the community for a long time already...) and this is not specified in the description!

Sorry to put you down like this but in 2020 I ordered bottles and corks to make my apple juice, these bottles and corks were not used in 2020 but in 2021 according to the harvest of our apples! and here the pasteurizations did not succeed, the corks did not tighten well my bottles total of time spent for nothing, a lost harvest and time spent for nothing! Pou

The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.

Delivery times (almost 5 weeks for an unfortunate sieve) + error, I had ordered a 60 sieve and you delivered an 80 sieve. In addition, exchanges by but (given the obvious delay in delivery) were not very kind.

Fragile, the screw shaft twisted after the 1st use. (Grapes, crushed, pierced and crushed) No small tube for juice drainage, no space to place a container, and all the juice spills out all around. No suction cups or fastening system for the base, which slips during use. How I regret this useless purchase!

Broken products return to sender no news

Parcel without apparent problem but after the deliveryman left on opening a shock to the handle and the e-mail jumped too bad for me.

I did not order them and therefore did not receive them

Lack of communication!! The customer should call back to find out the status of the order!! I will never recommend this site!!

Carton arrived very damaged, 4 bottles broken and two packs of capsules missing (which I noticed afterwards). Packaging not very neat and bottles more fragile than 4 years ago ... Given the price they cost, this is very disappointing (1.25 per bottle with cap)! This was recorded in front of the seller. I accepted the parcel because I needed it. Service and delivery to be reviewed.

Order placed on 1/7, delivery announced within 48h! We had the order delivered to our son's home as he was away until 7/7, delivery made on 12/7. It's pointless announcing delivery times and then not respecting them without any other information! Other than that, I'm satisfied with Tompress products,

Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.

2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.

Don't buy this product! It's a dust duster that doesn't clean but scratches Jeanne's ladies. Big, big scam!

I ordered the goods on 03/06 and unfortunately still as of today 16/06 I have no certainty about where my goods are , (the tracking of the shipment is updated to 10/06) and when it will be delivered to me .

The parcel did not arrive within the announced time (lost during delivery), I will post a review depending on how this problem was handled and resolved by Tompress.

The product delivered does not correspond to the description, nor to the image of the product on your online site. Chemical yeast, not baker's yeast. And your price is much higher than that of your competitors.

No particular opinion to communicate on the article since having refused its delivery following an unacceptable delay. I maintain, however, that the "customer relations" department remains very limited in its welcome.

Hello after more than two months of waiting, one ham less... two bags that come from Italy and average quality. your competitors are more responsive and offer products available and do not sell at any price. it's really too bad.

Delivery from stock, sent and received quickly. perfect

I've not received my pasta maker yet and it's been over 2 weeks now

Delivery of breakages shall not be charged to customers.

The value of the parcel was falsely estimated, resulting in exorbitant customs charges. We found a solution with your after-sales service, which caused a further delay in delivery.

I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)

I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)

6 weeks to get my order (after having sent 2 mails) whereas you advocate a fast delivery, I find that null. No word of explanation or apology to tell me that it would take longer than expected. Part of my order has been sent. I did not receive 2 items I had ordered. The packets of flour arrived stale.

We paid 70 for a simple cheese grater that can't grate... So far, it's only the product that sucks, and we're very disappointed. We've sent a message to customer service and we'll see how you react. As for delivery, it was perfect...

Nothing received, parcel lost

Product never received, amount deducted Catastrophic

I ordered in September. Here we are in January of the following year, and I STILL HAVE NOT RECEIVED ANYTHING AND YOU HAVE NOT GIVEN ME THE SLIGHTEST NEWS Furthermore, it is obviously too complicated for you to send even a word of apology for making your customers wait like this. I am furious at your company's deplorable level of service. 0 follow-up, 0 service. 0 points.

Products received completely damaged

To pay a service for my order to arrive the next morning and for it to arrive only 2 days later, no thank you. What's more, it's up to me to ask for a refund, even though I paid Tom Press. You're quick to solve problems. One last thing: I'm not satisfied with your products, which are far from top-notch.

Ras, everything went well.

I'm still waiting for the 2nd part of the order, which I was hoping would arrive at least by 31/01!!!! Could I know if it should arrive soon ? ( it's an oyster hold)

I never received the order !!!!!

I ordered and paid for the goods at the beginning of December, but still haven't received them! I am very dissatisfied with the delivery service...