★★★★★
based on 19608 reviews published
Latest negative customer reviews
Waiting 6 months for delivery was almost like giving up if I'd had time to look elsewhere.
Order placed in January 2022, not received until April More than 3 months for a simple ravioli roll - you have to wonder what wood it was made from!
Arrives months late
An order launched at the end of December. Delivery at the end of April of the following year. No communication in the meantime on delivery times.
Bjr. The delivery man didn't drop my parcel off at my home but at the depot. Waste of time and money as I had to hire a van to collect it.
I still haven't received my article
Italian induction coffee maker, order n° 485050 validated on 07 June 2021 Received on 22 March 2022, practically 10 months after the order... This is a record... The coffee maker is great!
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We had to pay 42 euros in customs duties on top of the 72 euros for shipping.
As already mentioned by your customers, no instructions, no adaptive product, I haven't managed to use any of the three products, so I'm probably stupid.
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Shipment of a part not compatible with the body of my chopper, the worm screw shows traces of operation, no commercial gesture to provide a return label. No way!
The funnel I received does not correspond to the description, it does not stop the flow of product when you remove it from the bottle, for a first purchase!!! hello damage .... Les Vergers bio de vertougit
The post office charged me 9euros in customs fees because the parcel came from China.
Order placed on november 8 articles received on january 19 !!!!!!!!!!!!!!!!!!!!!!!!!!! therefore no comment
I have the impression that your site is in fact a scam. I ordered an item at the end of december. parcel n° CB612711517FR. To this day, I still haven't received the item and I've been informed that the French post office will process my file from January 21st. I have since requested a refund for my diary and to date I have received no reply from your site.
Delivery made, inside the box was not my order but that of another customer. I took the necessary steps to return the parcel by telephone and then sent it back. Not even a commercial gesture for the inconvenience.
Be honest about delivery times and not hide behind an out-of-stock situation".
Explanatory note
Hello, it's January 3rd and there is no package.....and yet 2× package delivered....
Poorly packaged product. No protection around the product in the inner box. I'm very, very disappointed.
Frankly, it took forever to get oil for my chopper. I had to place an order with the competition to be able to use my chopper! Very disappointed
I received my parcel 2 months late Delay Delay
Finally receive my smoker ordered in November
Almost 2 months after my order. I still haven't received anything!
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The appliance is made of cast aluminum... aluminum is dangerous to health (banned in the community for a long time already...) and this is not specified in the description!
Sorry to put you down like this but in 2020 I ordered bottles and corks to make my apple juice, these bottles and corks were not used in 2020 but in 2021 according to the harvest of our apples! and here the pasteurizations did not succeed, the corks did not tighten well my bottles total of time spent for nothing, a lost harvest and time spent for nothing! Pou
The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.
Delivery times (almost 5 weeks for an unfortunate sieve) + error, I had ordered a 60 sieve and you delivered an 80 sieve. In addition, exchanges by but (given the obvious delay in delivery) were not very kind.
Fragile, the screw shaft twisted after the 1st use. (Grapes, crushed, pierced and crushed) No small tube for juice drainage, no space to place a container, and all the juice spills out all around. No suction cups or fastening system for the base, which slips during use. How I regret this useless purchase!
Broken products return to sender no news
Parcel without apparent problem but after the deliveryman left on opening a shock to the handle and the e-mail jumped too bad for me.
I did not order them and therefore did not receive them
Lack of communication!! The customer should call back to find out the status of the order!! I will never recommend this site!!
Carton arrived very damaged, 4 bottles broken and two packs of capsules missing (which I noticed afterwards). Packaging not very neat and bottles more fragile than 4 years ago ... Given the price they cost, this is very disappointing (1.25 per bottle with cap)! This was recorded in front of the seller. I accepted the parcel because I needed it. Service and delivery to be reviewed.
Order placed on 1/7, delivery announced within 48h! We had the order delivered to our son's home as he was away until 7/7, delivery made on 12/7. It's pointless announcing delivery times and then not respecting them without any other information! Other than that, I'm satisfied with Tompress products,
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.