Reviews tompress.com

Package not yet delivered .....

I still haven't been delivered.

Still no news about my order... Despite reminder requests, no contact. Not very conclusive for a first order

Hello, before judging it should be delivered

Items not received, 17 days since package changed transit location. Contacted customer service, but did not provide assistance in resolving the problem.

I have not received the merchandise

Hello I can not issue 1 favorable opinion We are 06 April 2020 and I still have not received my order Me tel 06 50 63 91 23 Sincerely F.Blanchet

I put the minimum note as I have not yet received my order.

Order placed on March 23, 2020. it is now April 02 and I still do not have the package in my possession. the package was supposed to arrive within 48 hours. very disappointed for a first order. The items ordered are single-use disposable gloves, so they're quite urgent.

Still not delivered, although it was urgent

My order was missing parts which made it unusable, still awaiting parts from the manufacturer, theyre unable to give me a date for when these would arrive, and would not send a replacement machine or find another solution for this issue. Mistakes happen, and it's how one deals with them which makes the difference.

The 'Order is dated 03-12-2019 . Can you verify where the goods are located? Looking forward, best regards Daniela

Only got half delivered, no solution from customer service after repeated requests, FINGER WEG

Faulty machine.phoned to report the fault, accused of having unset the machine by correspondent tel.am distraught. impossible to pack my preparations for December 23.a faulty machine this happened but accuse new buyer of malfunction and verbally request payment shipping costs unacceptable cdlt Mr Martinez

I can't evaluate the service as I still haven't received my order.

A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company

Still not received

Not yet received the product

NOT RECEIVED . but payment debited from my account. I am waiting for the new shipment following this lost parcel (over 20Kg).

I'll never order from tom press again, I never received my parcel and I'm told that the carrier warned me that it was coming and that the parcel has been returned to the depot and that I have to pay the postage again. I live in the country and I'm going to give you a good advertisement.

The product arrived folded. The book never arrived

Does not respond to my emails

I would still have to receive the parcel.

I never received it. It's the first time I've had a problem.

Would be broken no replacement no compensation

It is 05/08/19 and my order is dated 23/07/19 . Your sales pitch IS 48H CRONOS. I am STILL not delivered. The merchandise I was supposed to store in the jars has expired (320 lost due to your fault). Your carrier GEODIS is not recommendable for your customers. I would like your management to contact me.SINON........... see you soon.

Order placed in mid-July and still no parcel by July 25, 2019.

A shopkeeper in another neighborhood contacted us to inform us that a parcel in our name had been found in the dumpster near his business.

Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d

Not a good product at all

I still haven't received my parcel: stuck in a chronopost locker

Deplorable service, order placed in November for Christmas, order received in May. All this strongly encourages me not to recommend your services to anyone I know to avoid another disappointment. I do not understand how customers can be treated in this way. I am extremely disappointed. Sincerely

Ordered in January. Product apparently unavailable. I'm told the order will be shipped in March. At the beginning of May, still no news, no message ... I contact them with the cancellation request and they finally decide to send me my parcel. In the meantime, the 2.5L screw press (as indicated on the internet order tracking) has been changed on the invoice to 1.6L ...?

The parcel never arrived but I was debited on May 3.

No warning of the arrival of the parcel at the relay point. If in the figures the shipment was almost fast, in fact it took me more than 10 days to get my parcel as I thought I would receive a warning of availability. I checked my spam and the like, but never received anything. What's more, customer service takes people at face value.

1 bottle out of the 6 delivered was broken and I have a credit note which I probably won't use instead of a replacement of the bottle I needed and my complaint has not been taken into account. In fact, you have reimbursed me but I hadn't looked since you sent me a credit note by e-mail N° AX111773 dated 21/02.

Hello I still have not received my package It seems blocked in bruguiere

I still haven't received the parcel

The order has been outbound since January 3rd and has still not been delivered despite several reminders. Bravo...

As of 12/20/18 I have not heard from my order. It appears to be shipping but I have no information since I have not received any kind of assistance either by phone or email.