Reviews tompress.com

The bird of prey tends to wrap itself around the pole. I think a 5 to 6-meter pole would be better.

The iron in the structure is too weak

Two weeks after receiving a French fry dryer with photo evidence of defects and a request to replace the product, no return from your after-sales service. TOM PRESS, are you serious?

I used to buy Reber brand bags, with which I was very satisfied. These have been replaced by the Tompress brand. I thought they were identical and that only the brand had changed (same packaging, same sizes, etc.). Unfortunately, the ones I received are much thinner. I hope they won't pierce over time. I also doubt that the

The time between order and receipt (22 days) seems far too long compared with other suppliers

Minimize packaging and avoid blister packs when not necessary

The product is very average, every other time the bread box flap comes off the track and doesn't close. You have to pull from left to right and right to left to get it back on track.

Too much waiting to receive the product 7 weeks. Quality product, that's why I didn't cancel.

Very long wait for product, ravioli roller But good quality.

I am really disappointed not deep enough and therefore not much stuffing I took back my board

Ordered in early January, delivered in April. When ordering, you are given a delivery time of 3 or 4 days.

For me, the asparagus is a few centimetres too short to cook all the way through.

A much too long wait and a lack of communication. Ordered in November, with a promise of Christmas delivery. Result: received in April, without any compensation.

Ravioli roll ordered on 8/12/21 and received on 8/04/22, i.e. a 4-month delay with no communication... It's a shame, it gives a bad image when in the end there are no problems with the product. There are things to review...

Order received 4 months later

Express delivery requested, invoiced and paid for. Instead of 24 h delivery was 72 h slower than standard delivery!

The item ordered arrived, very well packaged, but 3 months after the expected date without having received a message from you. I was the one who, worried, initiated the e-mail.

Punctuality

I haven't been able to use it properly - I've given up on the lung, which is much too pink to use with one hand and hold the bottle with the other if possible - I'm willing to turn it upside down because I can't do anything with it

We received the order 3 months later, which was far too long.

It's a shame that it's up to the customer to come to the news for an item for which the restocking lead time is not respected. For me, the initial lead time was 2 weeks, but 3 months later, still nothing. Your department could anticipate this by alerting the customer to the situation as soon as the lead time is exceeded, and give a plausible estimate of the postponement.

Good quality bags but not the right size.

Very good company ... but very big problems with the carrier! Obliged to pick up the parcel 40kms away at their depot! Change carrier and it will be perfect.

The sterilizer arrived with a broken handle. A shame.

Drawer plate too thin and smoker not square, but otherwise correct product.

Not as good quality as the ones we usually take.

Very long (too long) delivery times.

I received my order more than 2 months late because part of it was out of stock. I completely understand, but I would have liked to have been informed of the delay as it was a Christmas present and I would have had time to make a change to the order. Otherwise, the material received is of very good quality and I'm very happy with it.

The products are very well made, however, the packaging is not very well thought out, one part received broken, (half disc).

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The product meets our expectations, but the delivery time of one month for a sharpener is enormous.

About the delay which is too long, you have to phone to get the status of the order.

Pique ordered on January 19 .order forgotten arrived too late.Disappointed .

It says the product is reusable, but it didn't survive after just one try...

Delivery time not announced!

Good products, but disappointed by the purchase of a product that was modified between order and delivery (also on the site). And I had to pay for the return,.... so I kept a product I'd seen cheaper elsewhere, thinking I'd find one of better quality... which turned out to be the same. The photos on the site (of this product) are misleading...

Hello I did not receive the diameter of cheese mold I ordered Received diameter 13

The type 22 stainless steel knife does not fit on the screw of the reber meat mincer.

Delivery times are very long for Belgium.

Very fast too bad the shipping costs are so high