Reviews tompress.com

The product marked in stock was not available. I had to cancel the order after a month of waiting.

2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!

Poorly packaged, item should be better protected from shocks during transport, otherwise prompt dispatch

Excessively long delivery time, almost 1 month, it seems that my order has been forgotten.

My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.

Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.

The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.

Delivery times not respected, big anxiety for Christmas. Customer service uninterested in my problem, no apology, no message and of course, no gesture. I do not recommend !!!!.

The products are very good, but the delivery time is a little too long; if you're out of order, it's not great.

Negative: when cooking, the blood from the pigeons on the upper skewer drips onto the lower pigeons. This is not a vain pleasure. Why don't you use the same offset as the competing brand (for your information, at the time of purchase, they were out of stock)? Can the appliance be modified? Thank you

Hello, I placed an order for a flambadou on December 14th. You informed me the same day that the parcel had left by Colissimo. Worried that I hadn't received anything, I checked my account on December 17, and to my great surprise, it said that the parcel had been delivered the day before..... I have reported this problem by calling you, you must do some research with Colissi.

Order not delivered. I placed an order on 13 12 2021 and it was not delivered. After 2 complaint emails and a telephone conversation I have been offered a refund. I hope this will be done as soon as possible. Your site is well done, too bad for a first order!

I recently placed an order and was having difficulty with the website attempting to pay via credit card. I repeatedly got an error from the site, so decided just to pay via bank transfer, the other option. I made payment immediately, but they did not acknowledge the payment. About a week later they still hadn't shipped the order so I contact them and they told me they hadn't received my payment. I

The packaging did not protect the corners of the bottle crates. These are twisted. And since the carrier dropped the packages off at the neighbors', no complaints ...

The product description is inadequate, only the diameter of the lower ring is given, it would have been wise to also give the diameter of the upper end (inside + outside). In short, a useless purchase because the dimensions don't match!

I am very disappointed by my latest purchase, although I had no problems before. It's not a question of the quality of the product itself, which is very good, but of insufficient control of the contents of the parcel sent. Tompress should do a better job of checking the contents of its parcels before dispatch. The packaging is perfect and protects the goods, but I end up with a tagine whose upper part (co

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My order (for 320) was placed at the end of September and I received it at the end of November! Tomato seeds available in 15 days and sauerkraut pots available in 1 week. Supply lead times kept getting longer and longer, and the purchasing department was never willing to send the items I needed in 2 shipments. In the end, all that was left was the tomato seeds at 3 euros.

The product does not correspond at all to the photo. I would have preferred the degrees to be in celcius degrees only as on the photo and as I expected to have! really disappointed by the product you sent.

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Hello, as the rosin jar has a rather fragile cap, it blew up, spilling the powder all over the place inside and outside the box (the postman told me it had leaked into her van). In future, try to pack it well so that it resists shocks during transport. For the rest, nothing to say

Order still not received

I have waited a very long time to be delivered at last

Sent very quickly but some plugs turn in a vacuum and are therefore unusable.

Lid very warped due to transport

How to evaluate an order that has still not been delivered since 21/10/21. Incomplete order, due to one of the products being out of stock.

More than a week of waiting and still not received my parcel and the worst is to tell me that I gave an incomplete address while, proof in support, it is not true!

The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av

Slow delivery

Hello, your team and your services are perfect the only thing I'm disappointed is that I ordered a thorn for chestnuts alas the skin goes through the sieve ...

Weak product. The thermometer's temperature scale is a piece of paper printed and glued into the glass. This makes it look like a toy produced in a technology class. Many doubts about the thermometer's durability. Product already oxidized after 3 uses. Very thin steel.

Not very happy as most of my "perfect" jars were damaged."

Very good and efficient peeler. Customer service very good, very pleasant person on the phone, very available to solve delivery problems. Disastrous delivery because of the Geodis transport company (3 reminders to get our delivery, they never contacted us and didn't show up for the first 2 appointments, the parcel was depalletised, the box was damaged and there was a slight knock on the metal sheet).

Disappointed by the wait of the delivery and disappointed by you because once you received your payment the remainder does not concern you any more 15 days to have my order whereas was to be delivered in 2 days site not serious

I'm disappointed by the lack of information on how to use and maintain the tompress automatic vacuum filler. The enclosed document does not correspond to the equipment delivered. Instead, it's an instruction manual for a Reber vacuum filler! The first vacuum tests were mixed, with the absence of instructions for use corresponding to the equipment.

It took 10 months for my order to arrive!

Just take a look at the e-mail exchange we had with v ogre customer service

One damaged lid in the set of verrines, unusable.

Very long delivery times (over a month)

Unfortunately, the door does not open properly.