Reviews tompress.com

I am really disappointed not deep enough and therefore not much stuffing I took back my board

Ordered in early January, delivered in April. When ordering, you are given a delivery time of 3 or 4 days.

For me, the asparagus is a few centimetres too short to cook all the way through.

A much too long wait and a lack of communication. Ordered in November, with a promise of Christmas delivery. Result: received in April, without any compensation.

Ravioli roll ordered on 8/12/21 and received on 8/04/22, i.e. a 4-month delay with no communication... It's a shame, it gives a bad image when in the end there are no problems with the product. There are things to review...

Order received 4 months later

Express delivery requested, invoiced and paid for. Instead of 24 h delivery was 72 h slower than standard delivery!

The item ordered arrived, very well packaged, but 3 months after the expected date without having received a message from you. I was the one who, worried, initiated the e-mail.

Punctuality

I haven't been able to use it properly - I've given up on the lung, which is much too pink to use with one hand and hold the bottle with the other if possible - I'm willing to turn it upside down because I can't do anything with it

We received the order 3 months later, which was far too long.

It's a shame that it's up to the customer to come to the news for an item for which the restocking lead time is not respected. For me, the initial lead time was 2 weeks, but 3 months later, still nothing. Your department could anticipate this by alerting the customer to the situation as soon as the lead time is exceeded, and give a plausible estimate of the postponement.

Good quality bags but not the right size.

Very good company ... but very big problems with the carrier! Obliged to pick up the parcel 40kms away at their depot! Change carrier and it will be perfect.

The sterilizer arrived with a broken handle. A shame.

Drawer plate too thin and smoker not square, but otherwise correct product.

Not as good quality as the ones we usually take.

Very long (too long) delivery times.

I received my order more than 2 months late because part of it was out of stock. I completely understand, but I would have liked to have been informed of the delay as it was a Christmas present and I would have had time to make a change to the order. Otherwise, the material received is of very good quality and I'm very happy with it.

The products are very well made, however, the packaging is not very well thought out, one part received broken, (half disc).

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The product meets our expectations, but the delivery time of one month for a sharpener is enormous.

About the delay which is too long, you have to phone to get the status of the order.

Pique ordered on January 19 .order forgotten arrived too late.Disappointed .

It says the product is reusable, but it didn't survive after just one try...

Delivery time not announced!

Good products, but disappointed by the purchase of a product that was modified between order and delivery (also on the site). And I had to pay for the return,.... so I kept a product I'd seen cheaper elsewhere, thinking I'd find one of better quality... which turned out to be the same. The photos on the site (of this product) are misleading...

Hello I did not receive the diameter of cheese mold I ordered Received diameter 13

The type 22 stainless steel knife does not fit on the screw of the reber meat mincer.

Delivery times are very long for Belgium.

Very fast too bad the shipping costs are so high

The product marked in stock was not available. I had to cancel the order after a month of waiting.

2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!

Poorly packaged, item should be better protected from shocks during transport, otherwise prompt dispatch

Excessively long delivery time, almost 1 month, it seems that my order has been forgotten.

My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.

Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.

The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.

Delivery times not respected, big anxiety for Christmas. Customer service uninterested in my problem, no apology, no message and of course, no gesture. I do not recommend !!!!.

The products are very good, but the delivery time is a little too long; if you're out of order, it's not great.