Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Effective product, fast shipping. Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Very good serious, fast, and professional sites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Product presentation very well done. Clear explanation and a wide range of products that meet all needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Good site and for all budgets, impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
RENEWAL OK IMPECCABLE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2019
excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2019
Very good website. Would not hesitate to deal with this company again. Highly recommend
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2019
easy to follow, very clear with no hidden details
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2019
Great product. As described. Delivered promptly.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2019
Very good.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
I recommend
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
team is attentive
good material
always available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
order operation and fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2019
Good company. Read my message when I ordered asking for a delay in delivery. Good service in letting me know day and time slot for delivery. Product very robust.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Fast and serious
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/03/2019
Product delivered very quickly. Well packaged and easy to install
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Competence, kindness, attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Fast and reliable!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Nothing to say, conforms and works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
The equipment was delivered on the scheduled date, in good working condition, no problem, I therefore recommend this merchant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Site and service of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
Too sensitive to birds!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Really sorry for the delay, I unfortunately was not notified of your response via Verified Reviews, I just saw it.
Next time, feel free to ask us questions directly by email ([email protected]), this allows you to be sure of a quick response from one of the team members.

Regarding your question:
It seems to indicate weak batteries, but your purchase is recent so it's surprising.
I will ask a colleague in customer service to call you back to answer your questions directly.

Again sorry for the delay in our response.

Best regards,
Christopher
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
simple, effective, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
As close as possible and attentive to the customer. Response to questions asked within 24 hours. Bravo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
PERFECT NOTHING TO SAY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
I made several purchases on Sécuritémarché.
Service, fast and impeccable.
Moreover, the phone contacts are absolutely perfect, the interlocutors being very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
very professional, this is the 3rd time I order, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Very good welcome, fast delivery and top after-sales service, the device was delivered with a defect and replaced immediately, well done
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/03/2019
Great service. Fast delivery. Available for advice from very knowledgable staff. Great products.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Efficient, fast. Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
the products are tracked over time and we can complete or replace - delivery OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Staff available by phone for installation follow-up, responsiveness, fast shipping.
Serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
perfect; delivery speed (ordered on Saturday, delivered on Tuesday)
very attentive and competent on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Products delivered as ordered within good timeframes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Serious site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
classic
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