Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
I bought 2 UltraPIR kits for 2 garages and everything works perfectly with a Free 2E SIM card (each), I camouflaged the 2 receivers with speaker fabric by just cutting the small detection window, so they disappear among the shelves, it also reduces the brightness of the small red light, moreover I did not fix them as I can transport them and place them in my car, in my apartment, or anywhere that may need occasional surveillance, Great. Thanks to the advisors from SecurityMarket who respond to all our calls.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
As the delivery arrives with the configured equipment, installation and commissioning are easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
well organized and fast, need to see the equipment over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
The package was well received and packaged, very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Order conforms to the request, top delivery within the deadlines, nothing to say, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Delivery of the product as presented within the allotted time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Well advised, good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
deadlines respected. Equipment conforms to expectations. Pre-programmed and easy to install. NICKEL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Package conforms & fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Very good advice, sent within the deadlines. Very professional. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Very good, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Nothing to report, everything is correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2019
Saaaaaa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Very clear, very responsive. Very competent people, very fast service and delivery. Really to be recommended for seriousness
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/01/2019
Very good around very helpful good price service good quick delivery would like to say thank you for everything would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
very good contact in terms of telephone relations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Nothing to report - Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
packaging delays everything is correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
good. Good advice, fast delivery, quality work.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/01/2019
Product good, prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Super nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Very good. Works perfectly in a 400-year-old building with 70 cm walls. Four apartments served on 3 levels without any problems. This material would be perfect if the street plate were metallic with a visor.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Effective!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2019
The device works very poorly. The intercom works more or less audibly, once the door release is activated, the intercom keeps its light on, but no longer communicates. It is imperative to cut the power to be able to use it again. Not to mention that the purchase does not specify that an external 12VDC power supply is necessary. In this case, why provide batteries... I strongly recommend not to buy this product.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this feedback which is clearly very negative. I would like to provide you with answers on several points: - Battery operation only: Yes, I confirm that this is possible, no doubt about it, the plate is made for it and many of our customers use it this way. The autonomy is even excellent with a lifespan of about 18 months. However, I can confirm that the battery-powered plate will only deliver a dry contact (this is clearly indicated on the product sheet). If you want to trigger a latch that is not powered itself, then you must necessarily provide a power supply since the batteries (6v) will be too weak. On batteries, only a motorized gate or an element with its own power supply can be controlled. Sorry if there was confusion on this point. - The light that stays on and the need to cut the power This is typically related to a power supply that is too weak, you need at least 2A and sometimes up to 5A depending on the latch you want to control. Without this, the plate goes into fault mode to signal the error. Nothing very serious, just adapt the power supply transformer used and the problem will be solved. All these answers could have been provided to you directly by phone, just call us, our technicians are at your disposal, free of charge. Remaining at your service. Best regards, Christopher Security Market / Ultra Secure France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Very good contact, fast delivery, top materials
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
very good relations with the contacted person. excellent advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Very good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Excellent service I had a connection problem (possibly related to Orange) and the contact was both patient and very attentive. The system allowed for remote programming and it was done. The device worked, but given the bad weather, it is not yet installed. Congratulations to Mr. Christoffer and his team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
Good, Colissimo a bit slow (received one day late) Reason given it snowed a bit. But still satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
Real pros...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Having needed information by phone, I was kindly and quickly advised and with competence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
Detailed description, so that I ordered what corresponded to my need. Product arrived on time as promised, that is to say two days.
Installation facilitated by a correct translation of the instructions.
CCL: I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Very fast shipping, very easy to assemble
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