★★★★★
based on 588 reviews published
Latest customer reviews
Very beautiful product
We warmly thank you for your flattering review and for the perfect score you gave to our product. We are delighted to learn that it met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.
Sincerely,
The Ursul team
Super customer service and product meets expectations! Very good product
We sincerely thank you for your flattering review and your rating of 5/5! We are delighted to learn that our customer service and our products met your expectations. Your satisfaction is our priority, and your positive feedback motivates us to continue offering the best. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Ursul team
Very happy with my purchase on Ursul. The design is original, the finish of the product seems very good. I am disappointed on 3 points: the fact that the merchant site is a Shopify is not reassuring from my point of view. Second point, the delivery option to a relay point does not allow you to choose your relay point (or it is very poorly done, and I did not like the Neighbor relay option which consists of picking up my package next to my home and having to make an appointment with the person who received the package in my place). Finally, on the site, the item is presented in a nice leather box, the reality is that it arrives in a cardboard box in the brand's colors. These elements detract from the shopping experience of a product at €390, despite a quality that seems to be there. Ursula you are a great brand, we count on you to improve that!
Thank you very much for your detailed feedback on your experience with Ursul. We are delighted that you are satisfied with the design and quality of the product. We take note of your comments regarding our platform, which is the most efficient on the market, the delivery option, and the presentation of the item. Your opinion is valuable and will help us improve our service. We hope to fully satisfy you during your next purchases.
Thank you again for your trust!
Best regards,
The Ursul team
No order tracking No option to choose your delivery location I had to call twice to find out where my order was in processing... The packaging is good though and the product matches its description
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We had a bug for a few days regarding the delivery location due to an application update. Your comment on order tracking and delivery options is valuable and will help us improve our services. We are glad that the packaging and the product satisfied you. Please feel free to contact us for any questions or assistance.
Best regards,
The Ursul team
Always satisfied.
We warmly thank you for your positive review! We are delighted to learn that you are still satisfied with our site "Ursul". Your satisfaction is our priority and we hope to continue to meet your expectations.
See you soon,
The Ursul team
Great! Issue with the size and fit to modify... very understanding.
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that our team was able to meet your needs with understanding. Please do not hesitate to reach out to us if you have any other questions or requests. Your satisfaction is our priority!
Best regards,
The Ursul team
Perfect transaction! Package picked up easily, perfectly in line with the description. The shipping was fast and careful, with impeccable packaging. I recommend without hesitation.
We sincerely thank you for your flattering review! We are delighted to learn that your experience on our Ursul site met your expectations. Your satisfaction is our priority, and we take pride in providing careful and compliant shipments. We look forward to seeing you again on your next order.
Best regards,
The Ursul team
Niquel
Thank you very much for your positive feedback! We are delighted that you like our site "Ursul". Your satisfaction is our priority and your feedback encourages us to continue improving our services.
See you soon,
The Ursul team
Beautiful ring in the right size
Aesthetically very good, a little difficult to remove.....(non-waterproof bracelet)
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you appreciate the aesthetics of our Ursul bracelet. We take into account your comment regarding the difficulty in removing it and the lack of waterproof characteristics of the leather, which by nature is not unless it wears out prematurely. Your feedback is valuable to help us improve our products.
Looking forward to seeing you again soon!
Best regards,
The Ursul team
Top shopping experience. Excellent contact when I called by phone and ultra fast shipping! Ordered Tuesday evening, received Thursday morning! Excellent product. I recommend in every way!!!
Thank you very much for your flattering review! We are delighted to learn that your shopping experience at Ursul met your expectations. Your satisfaction is our priority and your encouragement motivates us to continue providing quality service. We look forward to seeing you again soon!
Best regards,
The Ursul team
VERY CONTENT
Thank you very much for your positive feedback! We are delighted to hear that you are very happy with your experience on our site "Ursul". Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The Ursul team
Super quality
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you appreciate the quality of our site "Ursul". Your sa
Very pleased
Thank you very much for your positive feedback! We are delighted to hear that you are very happy with your experience on our Ursul site. Your satisfaction is our priority, and we hope to see you again soon for new adventures.
Best regards,
The Ursul team
Very good
Thank you very much for your positive feedback! We are delighted that you like our site "Ursul". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Ursul team
Very professional all round
Thank you very much for your evaluation and positive comments! We are delighted that our professionalism has met your expectations. Your satisfaction is our priority, and we hope to see you soon on Ursul.
Best regards,
The Ursul team
Very good site I recommend
We warmly thank you for your positive review of our site Ursul. Your recommendation is greatly appreciated and we are delighted that you had a satisfactory experience. Please do not hesitate to reach out to us for any questions or suggestions.
Very good site, with high-quality French products. Easy ordering, excellent tracking, fast shipping. Very satisfied. Would recommend.
Beautiful silver band that delighted my husband. Easy ordering and express pick-up delivery. I can't recommend it enough!
We sincerely thank you for your flattering review regarding our site "Ursul". We are delighted to learn that the silver bangle has charmed your husband and that you appreciated the ease of your order as well as our delivery service. Your recommendation touches us and encourages us to continue offering the best to our customers.
Best regards,
The Ursul team
Perfect
Nice product, very pleasant to wear
Thank you very much for your positive feedback! We are delighted that you appreciate our product and its comfort. Your satisfaction is our priority.
See you soon on Ursul!
Best regards,
The Ursul team
Despite the fact that I returned the product I had ordered because it didn't suit me, the ordering process, delivery and return went very smoothly.
Thank you very much for your positive feedback! We are delighted to hear that you had a good experience with the ordering, delivery, and return process. Your satisfaction is our priority and we strive to constantly improve our services. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The Ursul team
Very happy with the service and the product.
This is the first time I have ordered from Ursul. The bracelet is very pretty and conforms to the photo.
We sincerely thank you for your flattering review and are delighted to learn that your first experience at Ursul was satisfactory. We take pride in offering products that meet our customers' expectations. We look forward to seeing you again soon on our site!
Best regards,
The Ursul team
Product error indicated black received camel
We apologize for this error due to an inverted photo in the product description.
We will send you back a black python leather as soon as possible.
Sincerely
Perfect! Perfect customer service and very fast delivery
We warmly thank you for your flattering review and are delighted to learn that you appreciated our customer service as well as the speed of our delivery. Your satisfaction is our greatest reward. We look forward to serving you again on Ursul!
Best regards,
The Ursul team
Fast delivery, item conforms
We warmly thank you for your positive review and for the 5/5 rating you gave to Ursul. We are delighted to hear that you appreciated the speed of our delivery and the compliance of your item. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Ursul team
Great product
We sincerely thank you for your excellent review and your rating of 5/5! We are delighted that our product met your expectations. Please feel free to reach out to us if you have any questions or future needs. Your satisfaction is our priority!
Best regards,
The Ursul team
Efficient Fast Neat
Thank you very much for your positive feedback! We are delighted that you found our service efficient, quick, and careful. Your satisfaction is our priority, and we hope to see you again soon on Ursul.
Best regards,
The Ursul team
Beauty meets Quality. Also possibility to change the strap is good thing.
Excellent. Fast and easy ordering! Shipped within the hour and delivered quickly! Beautiful product, as expected! Thank you so much!
A big thank you for your flattering review! We are delighted to hear that your experience with Ursul met your expectations, both in terms of the speed of the order and the quality of the product. Your satisfaction is our priority. See you very soon on our site!
Best regards,
The Ursul team
The paper gift box without more!!!
Thank you for your feedback and we are glad that our site "Ursul" caught your attention. We take note of your comment regarding the paper gift box and will ensure to improve this aspect to provide an even more satisfying experience for our customers. Looking forward to seeing you again soon on our platform.
Very satisfied, hope the size will fit
Perfect
We sincerely thank you for your flattering review and your perfect rating. We are delighted that our site "Ursul" met your expectations. Please do not hesitate to reach out to us if you have any questions or suggestions, your satisfaction is our priority.
Beautiful product and great services
- order, delivery and reception without problems. - item conforms to my expectations. - bracelet will be offered at the end of november, so not yet worn...
We warmly thank you for your flattering review and for the 5/5 rating. We are delighted to learn that your order went perfectly and that the item meets your expectations. We hope that the bracelet will please the person who will receive it at the end of November. Please do not hesitate to get back to us if you need help or additional information.
Best regards,
The Ursul team
Very good product , I will recommend
We sincerely thank you for your flattering review and your excellent rating of 5/5! We are delighted to learn that our product satisfies you and that you are considering recommending it. Your trust motivates us to continue offering the best to our customers. Please do not hesitate to reach out to us if you have any questions or additional needs.
Best regards,
The Ursul team
The bracelet is more yellow than camel, I'm a bit disappointed, it's a gift for my mother's 60th birthday. She chose it, but I hope she won't be disappointed either.
We're sorry that our camel color disappoints you a little, but our photos are faithful to the camel color that our customers have usually found very beautiful for over 10 years. If you find it a little light, don't worry, the leather will darken a little over time, which is one of the characteristics of leather treated with vegetable tannins, so it's natural. Have a nice day!
Nice product!
Thank you very much for your positive feedback and compliments on our product! We are delighted that you like our site "Ursul". Looking forward to seeing you soon!
Best regards,
The Ursul team
Reliable site, quality and original jewelry. I recommend