Customers consistently praise the quality and beauty of the jewelry, with many noting beautiful designs, superb polish, and practical, elegant finishes on bracelets and rings. Delivery is described as fast and reliable, with several comments about timely arrivals, accurate order fulfillment, and smooth shipping experiences. The customer service and responsiveness are highlighted through cordial, proactive communication, helpful order adjustments, and prompt responses to inquiries. Overall, the store is valued for reliable product quality, swift shipping, and attentive, professional support.
All reviews
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Christophe F.
Rating: 5 out of 5
following a purchase from 09/06/2024
Serious company, product conforms to description and photos. Fast delivery
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Response from Ursul
Thank you very much for your positive review, Christophe. We are delighted that you are satisfied with your purchase on our site. We look forward to seeing you soon on Ursul!
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Ornella F.
Rating: 3 out of 5
following a purchase from 05/06/2024
Original men's jewelry brand
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Response from Ursul
Thank you for your positive review of Ursul! We are delighted that you like our men's jewelry and we strive to offer original, quality products. Please come back again to discover our new collections.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 30/05/2024
Quality bracelet
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Response from Ursul
Thank you very much for your positive review of our site. We are delighted that you are satisfied with the quality of our Ursul bracelet. We wish you an excellent day!
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Marie A.
Rating: 5 out of 5
following a purchase from 24/05/2024
Excellence: both in terms of value for money (a little expensive) and in terms of order processing and customer relations.
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Response from Ursul
Thank you very much for your positive feedback on our site, Marie. We are delighted that you have appreciated the excellence of our services, particularly in terms of value for money and order tracking. We hope to see you soon on Ursul. Thank you again for your 5-star rating, it means a lot to us.
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Valerie D.
Rating: 5 out of 5
following a purchase from 30/04/2024
Very serious
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Response from Ursul
Thank you very much for your positive review, Valerie! We are delighted to have been able to meet your expectations and provide you with reliable service. We look forward to serving you again in the future. Have a nice day!
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/04/2024
Fully compliant
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Response from Ursul
Thank you very much for your feedback, Isabelle! We're delighted to hear that you're satisfied with our Ursul site. We look forward to continuing to provide you with the user experience you've come to expect.
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Sophie L.
Rating: 5 out of 5
following a purchase from 10/04/2024
I am satisfied with my purchase on your site. I received satisfactory answers to my questions by e-mail. I recommend Ursul.
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Response from Ursul
Thank you very much for your confidence, Sophie. We are delighted to have been able to meet your expectations and we thank you for your recommendation. See you soon on Ursul!
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Emeline S.
Rating: 4 out of 5
following a purchase from 03/04/2024
Very nice ring, but the engraving is not very visible.
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Response from Ursul
Thank you for your review, Emeline! We are delighted that you enjoyed our wedding band. We've taken note of your comment about the engraving and will be making
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Audrey A.
Rating: 5 out of 5
following a purchase from 15/03/2024
Super elegant bracelets!
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Response from Ursul
Thank you very much Audrey for your positive review of our Ursul website! We are delighted that you like our bracelets and we hope that you will continue to appreciate our products. Please do not hesitate to contact us should you require any further information. We hope to see you soon!
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Souhaila N.
Rating: 3 out of 5
following a purchase from 08/03/2024
I asked for a gift bag in the order and it was not delivered! I had to look for something else to give the gift.
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Response from Ursul
Hi Souhaila,
We're sorry to hear that the gift bag was forgotten in the shipment. Next time it happens, give us a call and we'll send it right away,
Have a nice day!
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Sara M.
Rating: 5 out of 5
following a purchase from 04/03/2024
The delivery went wonderfully well and the engraving was magnificent! I was very pleased with my purchase!
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Response from Ursul
Hello Sara, thank you very much for your positive feedback on our Ursul website. We are delighted that the delivery went smoothly and that you liked the engraving. Your satisfaction is our priority, thank you again for your trust. Have a nice day."
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Lois B.
Rating: 5 out of 5
following a purchase from 03/03/2024
it's beautiful, the photos on the site are faithful and it arrives quickly: flawless.
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Response from Ursul
Thank you very much for your positive review of our website! We are delighted that you liked our photos and that your order arrived quickly. We hope to see you soon on our site.
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Alice L.
Rating: 5 out of 5
following a purchase from 29/02/2024
Fast, efficient service!
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Response from Ursul
Thank you very much for your positive feedback, Alice! We're delighted to have been able to meet your expectations and provide you with fast, efficient service. Your satisfaction is our priority. See you soon on our Ursul website!
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Miguel Angel D.
Rating: 5 out of 5
following a purchase from 27/02/2024
Delighted with my U-ROCK it is beautiful.
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Josee B.
Rating: 5 out of 5
following a purchase from 12/02/2024
My husband is delighted with his gift, elegant, stylish, fine. Shipping was very fast. Beautiful presentation. A great experience. To be repeated without hesitation.
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Response from Ursul
Thank you so much for your positive feedback, Josee! We are delighted that your husband is happy with his gift and that your experience on our site has been a pleasant one. We look forward to serving you again in the future. We hope to see you soon!
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Nicole L.
Rating: 5 out of 5
following a purchase from 12/12/2023
I bought a bracelet as a gift for Christmas. The bracelet is beautiful and very elegant. The packaging is well cared for. Ursul's customer service is really top notch! Many thanks to Michael for his precious help!
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Response from Ursul
Hello Nicole, thank you for your positive review of our Ursul site and your purchase. We are delighted that the bracelet you chose pleased the person you gave it to. Our team is dedicated to providing quality customer service, so we're glad you appreciated Michaele's help.
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Alexis B.
Rating: 5 out of 5
following a purchase from 06/02/2024
A great brand, I highly recommend it.
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Response from Ursul
Thank you very much for your positive feedback, Alexis! We are delighted that you are satisfied with our products and services. Please don't hesitate to contact us if you need any further help or advice. We're always here to give you the best possible experience with Ursul.
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Nicolas V.
Rating: 4 out of 5
following a purchase from 04/02/2024
Excellent
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Response from Ursul
Thank you very much for your positive review of our Ursul website! We are delighted that you enjoyed your experience and hope to see you again soon. Please feel free to share your comments with your friends and family!
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Valerie R.
Rating: 5 out of 5
following a purchase from 15/01/2024
Beautiful bracelets that lose none of their charm over time. It's a great pleasure to give and receive them. I really recommend
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Response from Ursul
Thank you very much for your recommendation, it's very kind of you. We are delighted to hear that our bracelets do not lose their charm over time and we hope that you will continue to enjoy them for a long time to come. Thank you again for your trust and support. See you soon on our site!
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Muriel S.
Rating: 5 out of 5
following a purchase from 05/01/2024
Available and attentive. Received quickly. Very nice quality jewel
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Response from Ursul
Thank you very much Muriel for your positive review. We are delighted to hear that you enjoyed your experience on our Ursul site. We remain at your disposal for any future requests.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 02/01/2024
Beautiful bracelet, but it's a shame it doesn't come with a closing system.
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Response from Ursul
Thank you for your review, Sylvie. We're delighted that you think our bracelet is beautiful. We'll take your comment about the fastening system into account for future models. Thank you for your suggestion!
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Claire B.
Rating: 5 out of 5
following a purchase from 21/12/2023
At last a full-size bracelet
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Response from Ursul
Thank you!
Thank you very much for your positive feedback! We are delighted to be able to meet the needs of our larger customers. Please don't hesitate to contact us if you need more information about our products. See you soon on our Ursul website!
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Nicole L.
Rating: 5 out of 5
following a purchase from 17/12/2023
Perfect
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Response from Ursul
Thank you for your positive feedback, it's always nice to know that our site satisfies our users. Please let us know if you have any suggestions on how we can further improve our service. We always listen to our customers.
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Anaïs S.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast delivery and high quality products :)
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Response from Ursul
I am delighted that you have appreciated our speed of delivery and the quality of our products. We look forward to your continued satisfaction. Thank you for your trust and your positive feedback!
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Poudroux L.
Rating: 3 out of 5
following a purchase from 18/12/2023
3 stars for a top-notch, friendly seller. But I am very disappointed with the quality of the jewelry.
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Philippe S.
Rating: 5 out of 5
following a purchase from 16/12/2023
Beautiful bracelet, the chocolate brown leather is magnificent, fast delivery and beautiful packaging. Very good experience
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Response from Ursul
Thank you very much for your positive review of our Ursul website! We are delighted to hear that you enjoyed our leather bracelet and that you had a pleasant experience with our delivery service. We hope to see you soon on our site. We hope to see you soon!
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Khrystyna T.
Rating: 5 out of 5
following a purchase from 10/12/2023
Super fast shipping and exchange. The silver jewelry is beautiful and seems to be of high quality. I recommend it!
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Response from Ursul
Thank you for your positive feedback, Khrystyna! We are delighted that you enjoyed our fast shipping and quality silver jewelry. We hope to see you soon on our Ursul website!
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Cyril H.
Rating: 4 out of 5
following a purchase from 08/12/2023
CLEAR
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Response from Ursul
Hello Cyril, thank you for your note and your review. We are delighted that you have nothing to report about our Ursul site. We hope to see you soon!
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David L.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect and fast shipping
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Response from Ursul
Thank you very much for your positive feedback! We are delighted that you appreciated our delivery service. We look forward to seeing you soon on our Ursul website.
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Monique L.
Rating: 5 out of 5
following a purchase from 03/12/2023
Ras
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Response from Ursul
Thank you very much for your high rating, Monique. We're delighted that you like our Ursul site! Please don't hesitate to contact us if you have any suggestions for improvement.
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Laura M.
Rating: 5 out of 5
following a purchase from 02/12/2023
Quality service! I am very satisfied with the follow-up and advice!
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Response from Ursul
Thank you for your trust and for your positive feedback on our Ursul website. We are delighted that you are satisfied with our service and support. Don't hesitate to contact us if you need any further advice, we'll always be here to help. We hope to see you soon!
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Maxime F.
Rating: 5 out of 5
following a purchase from 20/11/2023
Oh
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Gal B.
Rating: 5 out of 5
following a purchase from 19/11/2023
Superb product, fast and accurate delivery
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Response from Ursul
thank you very much
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Miguel Angel D.
Rating: 5 out of 5
following a purchase from 15/11/2023
Gran producto y gran servicio post venta. Altamente recomentable.
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Response from Ursul
Bjc43007!
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Bernard C.
Rating: 5 out of 5
following a purchase from 10/11/2023
everything went very well.excellent.
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Response from Ursul
Thank you for your positive review, Bernard! We're glad you enjoyed our site. We do our utmost to provide a quality experience for our customers.
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Ghita B.
Rating: 5 out of 5
following a purchase from 08/11/2023
Perfect
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Response from Ursul
Thank you very much for your review, Ghita! We're delighted you like our site!
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Bernadette C.
Rating: 5 out of 5
following a purchase from 05/11/2023
At the top
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Response from Ursul
Thank you very much Bernadette, we're delighted you like our Ursul site!
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Michael S.
Rating: 5 out of 5
following a purchase from 15/10/2023
Quality product. Fast and reliable shipping.
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Response from Ursul
Thank you for your review, Michael! We are delighted that you are satisfied with our products and service!
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Claire L.
Rating: 3 out of 5
following a purchase from 28/09/2023
I bought a leather strap bracelet for my husband. The look is very nice but the fasteners to hold the link hurt his wrist. It's a shame he's even thinking of changing the fastener... I don't know if it'll be possible.
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Response from Ursul
We will contact you to solve the problem due to the wrong size of the product.
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Farid C.
Rating: 5 out of 5
following a purchase from 28/09/2023
Everything is perfect
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Response from Ursul
Gracias, Farid.
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