Customer reviews of ZEROG Chamonix

9,7 /10

Based on 1 490 published reviews

5 1 365 92% 4 83 6% 3 28 2% 2 4 0% 1 10 1%

Summary of reviews

ZEROG Chamonix receives consistently positive notes on product quality and alignment with descriptions, with many mentions of items arriving quickly, well packaged, and meeting expectations. Customers highlight fast shipping, careful packaging, and reliable order preparation, describing the team as serious, attentive, and communicative from inquiry through delivery. The store is praised for helpful advice, competitive pricing, stock reliability, and top-notch customer service that facilitates easy returns and repeat visits. Overall experience is characterized by prompt delivery, clear communication, and satisfaction with the products and assistance received.

All reviews

Thibault M.

Published on 08/11/2023 à 07h58 following a purchase from 28/10/2023

Very good

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Kevin L.

Published on 07/11/2023 à 13h40 following a purchase from 01/08/2023

Great services

Maud M.

Published on 20/10/2023 à 13h37 following a purchase from 26/09/2023

No complaints

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Vincent V.

Published on 14/10/2023 à 21h57 following a purchase from 20/09/2023

Delivered in a hurry?

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David K.

Published on 05/10/2023 à 13h23 following a purchase from 28/09/2023

Good selection. Good prices. Quick international shipping.

Nicolas E.

Published on 02/10/2023 à 21h24 following a purchase from 24/09/2023

Very fast shipping. The product corresponds to the description.

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sebastien P.

Published on 26/09/2023 à 13h35 following a purchase from 18/09/2023

Perfect product and on-time delivery

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Yani B.

Published on 23/09/2023 à 15h25 following a purchase from 31/08/2023

Excellent service. The shipping was fast and accurate. Unfortunately, I ordered wrong product and needed to return. The return and refund was also smooth and fast.

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Olivier R.

Published on 21/09/2023 à 16h29 following a purchase from 09/09/2023

Fast and simple, with no surprises

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Frederic B.

Published on 21/09/2023 à 09h18 following a purchase from 28/08/2023

fast and careful shipping!

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Xavier V.

Published on 05/09/2023 à 23h02 following a purchase from 28/08/2023

No problem at all!

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Mark C.

Published on 02/09/2023 à 17h53 following a purchase from 25/08/2023

We are satisfied! Thanks

Valéry C.

Published on 02/09/2023 à 15h01 following a purchase from 18/08/2023

A good plan. Fast shipping. A compliant product. Validated experience.

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Mari A.

Published on 25/08/2023 à 16h36 following a purchase from 02/08/2023

EU delivery was normal 1 week and product was excatly what I ordered

Julien W.

Published on 22/08/2023 à 08h15 following a purchase from 12/08/2023

Fast delivery and exactly what I ordered

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GILLES S.

Published on 21/08/2023 à 16h15 following a purchase from 11/08/2023

To be recommended, efficient and responsive staff

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Sébastien B.

Published on 18/08/2023 à 16h39 following a purchase from 25/07/2023

Very professional! I recommend.

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Marine B.

Published on 16/08/2023 à 10h39 following a purchase from 08/08/2023

Order sent quickly and perfectly!

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Kevin L.

Published on 15/08/2023 à 13h12 following a purchase from 01/08/2023

Henrique made my dream come true!! They were honest and forthright on all matters concerning my bike. They also worked with me on the cost! I can't say enough good things about them.

Jonathan B.

Published on 15/08/2023 à 11h49 following a purchase from 01/08/2023

Superb communication, top delivery! Professional and friendly advisors

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michel R.

Published on 14/08/2023 à 16h18 following a purchase from 06/08/2023

Very good

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Lea D.

Published on 10/08/2023 à 14h57 following a purchase from 02/08/2023

Fast and top products

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Brice P.

Published on 07/08/2023 à 12h53 following a purchase from 28/07/2023

I bought a Nitro Nomad split board from your site. Delivery and product as ordered. I'm waiting for the season to test the board.

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sylvain L.

Published on 25/07/2023 à 15h05 following a purchase from 02/07/2023

Good promo, fast shipping, thank you

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Martine D.

Published on 25/07/2023 à 15h04 following a purchase from 18/07/2023

Fast delivery, product delivered as ordered, good price.

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Olivier D.

Published on 24/07/2023 à 14h14 following a purchase from 15/07/2023

Fast, well packaged, conforms

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Cedric D.

Published on 21/07/2023 à 14h47 following a purchase from 28/06/2023

Very good

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Dominique P.

Published on 16/07/2023 à 08h50 following a purchase from 21/05/2023

Perfect nothing to say and the team was very attentive, delivery of the bike in 4 days and in its original box very well protected.

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Mathis R.

Published on 13/07/2023 à 20h56 following a purchase from 09/06/2023

Delivery not worth 90, after 2 days of delay and a passage of the deliveryman without the parcel inside the truck, I had to go to seek the bicycle with the depot not to await a delivery which would not come because "the parcel is too large for the van". The bicycle is absolutely not regulated well, the derailleur and the brakes are to be regulated, too bad when one passes by a store which is supposed to do it! Apart from that my Specialized diverge is with the top, once regulated of course.

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Response from ZEROG Chamonix Published on 14/07/2023

Thank you for your Mathis, and sorry for the problem with the transport of the bike, it's a shame you didn't tell us so that we could solve the problem with Chronopost. In any case we are at your disposal if you want to talk to us directly. Bonne route, Henrique

Stephane S.

Published on 11/07/2023 à 15h05 following a purchase from 18/06/2023

Excellent delivery time.

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Mickael S.

Published on 06/07/2023 à 15h35 following a purchase from 04/06/2023

I am not satisfied with the product sent, I do not know if you had stock on the reference, I would have liked to have another experience than the disappointment on discovering the hat.

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Response from ZEROG Chamonix Published on 06/07/2023

Hello Mickael, Can you tell us more about your experience, as it's been a month since you received the hat and you haven't said anything to us. You have 30 days to return the products received, free of charge, if you are not satisfied or if there is a problem, we do not understand why wait until now to give us 1 star, rather than trying to solve the problem since you received the hat. Sincerely, Henrique

Thomas L.

Published on 26/06/2023 à 14h22 following a purchase from 19/06/2023

Super fast delivery (3 days) and the shop gave me lots of stickers.

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Antoine M.

Published on 14/06/2023 à 08h38 following a purchase from 02/06/2023

very good, fast and efficient

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Jérôme V.

Published on 11/06/2023 à 09h09 following a purchase from 16/05/2023

Perfect!

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Sylviane D.

Published on 09/06/2023 à 13h27 following a purchase from 16/05/2023

Fast delivery. Product perfectly packaged and corresponding perfectly to the description made on the site and especially a size XS not always available on other sites.

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Catherine O.

Published on 07/06/2023 à 10h07 following a purchase from 14/05/2023

Very fast and careful delivery. Articlect completely compliant. I recommend it. Very serious

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Gilles L.

Published on 06/06/2023 à 19h08 following a purchase from 26/05/2023

Excellent communication. Everything was perfect with a fast delivery and a product that met my expectations. Thank you for your business.

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Eliane P.

Published on 06/06/2023 à 17h33 following a purchase from 29/05/2023

Nothing to complain about on any level. I highly recommend this site.

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ERIC L.

Published on 05/06/2023 à 17h55 following a purchase from 15/05/2023

Very good service and advice

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Mikko K.

Published on 01/06/2023 à 15h00 following a purchase from 25/05/2023

Fast delivery and all as specified. Thanks!