Customer reviews of 1001hobbies

Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !

Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.

Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.

I recently discovered this site. I discovered models that I couldn't find anywhere else on the web or in stores. The site is well organized. The order and delivery went very smoothly. conti

NO PROBLEM. SERIOUS. KEEP UP THE GOOD WORK.

The order was filled in a very timely manner Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon

the products ordered on December 20 (by colissimo) did not arrive until January 3, 2013...after calling and telling me it would arrive before the end of 2012 and one of the paints is totally unusable because more water than paint...at least my son liked the models although no indications or advice on the boxes about the paints Ã

review the packaging used or the packaging service the parcel was damaged and had to be repackaged by the post office !!!!!! the equipment was lucky enough to have been

I'd like to add a little something to my assessment. I've just read a number of comments and I've noticed that customer service very often tends to blame the end-of-year festivities for delays. However, as far as I'm concerned, my order was placed after the festivities and delivery still took 15 days.

After several orders for products supposedly""available"" it turns out that on 1001maquettes these products are not in stock! This is regrettable, and in the end delays are lengthened. Shipping costs are exorbitant! Paying €890 plus shipping to receive a bubble envelope with your products in it is, in my opinion, taking the piss!

Complete order arrived safely. Delivery times sometimes a little long, but extensive choice of accessory models.

Received torn packaging surrounded by tape ""La Poste"" for the package to hold and a callage really done in a hurry that did not allow the model to arrive unscathed.

Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.

How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.

Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.

Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.

How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.

very good presentation of the siteeasily find all brands and ladders.packaging well received and well protected

Large selection VERY fast and accurate shipping

Beautiful reproductions of Allied soldiers on the axis and very rare Difficult""cutting"" on the other hand Delivery on time in perfect condition

The model car was delivered on time, but the color requested was wrong: we received a red car and had ordered a white one.

superb site that I appreciate and would order again and share with friends

Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.

Unreliable and Unavailable 1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I canceled this model order not once but twice they still shipped it 2 weeks later.

See below I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected

See below I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected

Not very happy with this order! I would not renew. Long wait! When I visited another mail-order site, I saw the same model from the same brand at 40% less, plus shipping of

bravo models not found on the market new and delivered carefully! a site to put absolutely in his favorite

Good choice etc etc

Unreliable and Unavailable 1001models is a horrible company that does not return e-mails or voice mails for weeks. They listed a model on their site with no mention that it was unavailable, then they e-mailed me it would ship in a few days, when in truth it was actually out of stock. After numerous e-mails and voice mails I finally got a note stating it was out of stock. This company is horrible do not do business with them. Oh and after I cancelled this model order not once but twice they still shipped it 2 weeks later.

Not very good: I have several addresses registered with 1001 maquettes. I asked for delivery to my home address, but unfortunately the orders are systematically sent to my work address, even though I selected the right address when ordering (this has happened to me twice). I ordered several products indicated as available. Finally I received an e-mail telling me that one product was unavailable, but that the other 2 had been shipped anyway (so far, so good). Then I receive an email with a credit corresponding to the product that wasn't shipped. As I wanted this product, I ordered it on the site a few days later as it was available again. I ordered it but had to pay the shipping costs again. It's a pity when they could have sent it to me separately at no extra cost, as they do.

what can I say???? voilà I decided to get back into model making and after a""surfÃ"" on a multitude of sites I came across 1001....... I appreciated the wide choice in models the simplicity of navigation..... to finally place an order....... aie..... a few days later an e-mail telling me that as soon as my order had been ""processed"" I would be notified.... then.... the wait..... in short.... more than 15 days before receiving my purchase.... (fortunately no bad surprises on opening) very disappointed by the abnormally long wait in view of the delivery costs.... really dommag

I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

Product conforms to order but delivery time a little long (15 days)

Nice product, the 1 18 emes scale is great for small details.

I won't do business with them again! I made an online purchase. I was under the impression it was being shipped from overseas. I was charged excessive shipping fees (more than the item cost). It was shipped from within the states. It arrived broken. I emailed them with my concerns and asked for a reply. Never received a reply!

the parcel arrived without problem the contents were in good condition nothing to complain about just the delivery a little long but with the holidays otherwise everything is fine

It's my first order and it's perfect. I received it within 8 days despite the New Year's holidays.

Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.