Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

F
Franck D.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very serious and professional site. Large selection of items
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you're satisfied with our site. Don't hesitate to come back for future purchases, we're always happy to help.
C
CHARTIER F.
Rating: 1 out of 5
following a purchase from 20/11/2024
Good evening, I ordered a 1/10 Ferrari Tamiya body and I received something else, a game box.
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Response from 1001hobbies
We apologize for the inconvenience concerning your order. It seems that there was a preparation error. We will do our best to resolve this quickly and send you the correct body. Thank you for your patience and understanding.
L
lilia M.
Rating: 1 out of 5
following a purchase from 11/11/2024
The package was open
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Response from 1001hobbies
We're sorry to hear that your package arrived open. This does not reflect the quality of service we strive to provide.
C
chantal G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good! Very friendly delivery person
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Response from 1001hobbies
Thank you for your positive review! We are delighted that the delivery went well and that the service lived up to your expectations. See you soon for new orders!
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 21/11/2024
Impeccable Bonne continuation!
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Response from 1001hobbies
Thank you very much for your positive feedback! We wish you all the best for the future and look forward to serving you again soon!
P
Philip B.
Rating: 5 out of 5
following a purchase from 12/11/2024
Satisfied with fast delivery and sturdy packaging !
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Response from 1001hobbies
Thank you for your review! Glad to hear you're pleased with the quick delivery and sturdy packaging. We do our best to provide the best service possible!
P
Paul D.
Rating: 3 out of 5
following a purchase from 21/10/2024
Website is fine
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Response from 1001hobbies
Thank you so much for your feedback! We're glad you love the website. If you have any suggestions or need help, feel free to let us know!
E
Ece D.
Rating: 5 out of 5
following a purchase from 03/11/2024
Quality product!
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied with the quality of the product. If you need anything else, feel free to reach out!
S
Sergio T.
Rating: 5 out of 5
following a purchase from 07/11/2024
What to say quick delivery , product as ordered all very well.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are glad that everything lived up to expectations. See you soon for new purchases!
F
Felipe V.
Rating: 1 out of 5
following a purchase from 28/08/2024
PLEASE DO NOT BUY HERE! My experience was disastrous, please do not buy here, they have terrible customer service and do not allow you to cancel orders. My order took months to arrive. when I tried to contact them by phone to ask for updates on my order they asked me to be patient as we had a mutual commitment, after weeks of not knowing anything I tried to cancel my order due to this situation and my calls went unanswered and my emails took almost a week to be answered. They would not let me cancel my order and sent me a very poorly packaged package with damage to the product boxes.
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Response from 1001hobbies
We are really sorry to hear about your negative experience. We understand how frustrating it must be when there are delays. We take your feedback seriously and will look into the issues you have raised to improve our service.
G
Georges G.
Rating: 5 out of 5
following a purchase from 17/11/2024
delivered on time. Undamaged parcel. Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order was delivered on time and in perfect condition. We look forward to serving you again!
A
Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good site with a multitude of references to please or please yourself, well packaged product and delivery within a reasonable time. I HIGHLY RECOMMEND
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you liked the variety of our references, the quality of the packaging and the delivery times. Your recommendation is our best reward. See you soon for new pleasures!
S
Simon B.
Rating: 2 out of 5
following a purchase from 30/10/2024
When ordering, I always check if there's stock so as not to be bothered by third parties, otherwise I don't order. This time I've been taken for a ride, you only buy and sell, it's a real shame.
Thanks anyway, but it's far from square.
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Response from 1001hobbies
We are sorry for this experience although we do our best to indicate availability in real time. We take your comment to heart and will increase our transparency in this area. Thank you for your feedback, it helps us to improve.
P
Philippe D.
Rating: 2 out of 5
following a purchase from 29/10/2024
Another order that takes over a month to arrive...
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Response from 1001hobbies
We apologize for the excessive delay. We understand how frustrating this can be and will analyze your order to identify the causes of the delay. Please do not hesitate to contact our customer service team for any updates or assistance. We are doing our best to improve our logistics and thank you for your patience.
B
bruno F.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect
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Response from 1001hobbies
Thank you for your positive feedback!
D
DENIS R.
Rating: 5 out of 5
following a purchase from 09/11/2024
It is not the first order I make, always on time and everything in order congratulations
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Response from 1001hobbies
Thank you for your trust and compliments! We are happy to know that you continue to choose our services with satisfaction. See you soon for your next order!
J
Jan A.
Rating: 5 out of 5
following a purchase from 28/10/2024
Ordered this way and delivered quickly
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Response from 1001hobbies
Thank you for your feedback! We are glad that the order was delivered quickly and without any problems. See you soon for another shopping experience!
A
Abdelilah K.
Rating: 1 out of 5
following a purchase from 28/10/2024
Very long delay!!! Very bad, delivery of an incomplete package thank you for proceeding to my refund of the other part thank you
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Response from 1001hobbies
We apologize for the inconvenience concerning your order. We have forwarded your refund request to the appropriate department for processing as soon as possible. You will receive a confirmation as soon as this is done. Thank you for your patience.
D
David D.
Rating: 5 out of 5
following a purchase from 06/11/2024
Always fast delivery. Never disappointed.
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Response from 1001hobbies
Thank you for your loyalty and this very positive feedback! We're delighted to know that you're satisfied with our delivery times and services every time. See you soon for a new order!
¨
¨PERREAUT S.
Rating: 5 out of 5
following a purchase from 19/11/2024
As always, fair prices and availability of the desired items.
Fast preparation and delivery, and the packaging protects the products well.
Very pleased.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that our prices, the availability of items, and the quality of packaging and delivery meet your expectations. We look forward to satisfying you with future orders!
M
Martial G.
Rating: 5 out of 5
following a purchase from 18/11/2024
Ras.
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Response from 1001hobbies
Thank you for your brief feedback! Please don't hesitate to get back to us if you have any questions.
P
Pierre R.
Rating: 5 out of 5
following a purchase from 31/10/2024
Good service and quality
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the service and quality. See you soon for new orders!
P
philippe R.
Rating: 5 out of 5
following a purchase from 19/11/2024
very satisfied
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Response from 1001hobbies
Thank you for your feedback! Glad to hear you're satisfied. See you soon for new orders!
J
Jacky G.
Rating: 4 out of 5
following a purchase from 09/11/2024
it's the first time I've made this kind of miniature, because before I only made car or boat models. well, I'm not disappointed.
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Response from 1001hobbies
It's great that you've tried the figurines! If you need any advice for this new adventure, don't hesitate to ask me.
A
Alain G.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast order processing, shipping and delivery
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C
Corine D.
Rating: 5 out of 5
following a purchase from 15/11/2024
The items I was looking for were easy to look up, the delivery was fast and the gift was in good taste.
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Response from 1001hobbies
Thank you for your positive feedback ! We're glad you were able to find the products quickly and that the delivery was satisfactory. Great to hear that the gift was well received! We hope to welcome you again in the future.
O
Olivier B.
Rating: 5 out of 5
following a purchase from 16/11/2024
The order is correct and arrived on time.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived on time and to your expectations. Please do not hesitate to contact us again for future orders.
L
Lina L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Everything is great!
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Response from 1001hobbies
Thank you for your feedback! We are pleased that everything was great. See you next time!
J
Jean-claude K.
Rating: 5 out of 5
following a purchase from 09/11/2024
super géniak
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Response from 1001hobbies
Thank you very much! If you need anything, I'm here to help.
G
Guillaume F.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good.
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Response from 1001hobbies
Thank you for your feedback! Don't hesitate to come back to us if you need anything.
P
Paolo D.
Rating: 5 out of 5
following a purchase from 08/11/2024
Excellent Shipping in reasonable time,and great packaging!
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Response from 1001hobbies
Thank you very much for your feedback! We are glad you are satisfied with the shipping and packaging. See you next time!
J
Julien M.
Rating: 5 out of 5
following a purchase from 28/10/2024
Perfect and fast, thank you!
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything went smoothly and quickly. See you soon for your next order!
J
Jean-Pierre F.
Rating: 4 out of 5
following a purchase from 05/11/2024
A valuable source of supply for model making.
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Response from 1001hobbies
Thank you for your feedback! We're happy to be a valuable resource for your modeling needs. Please come back again to discover even more products and new products.
T
Tobias R.
Rating: 5 out of 5
following a purchase from 25/10/2024
I was able to place the order without any problems. The site is clear and "order-friendly". The product was delivered quickly.
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Response from 1001hobbies
We are very pleased that the order went smoothly and that the product arrived quickly! Thank you very much for your positive feedback. See you for the next order!
B
Baudouin D.
Rating: 5 out of 5
following a purchase from 15/11/2024
Good value, good service and fast delivery.
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Response from 1001hobbies
Thank you for your positive review! We are delighted that you are satisfied with the quality, service and delivery times. See you soon for your next order!
R
Rudie A.
Rating: 1 out of 5
following a purchase from 12/10/2024
After emailing if the Mercedes would be the correct model it was claimed that it was. The final model I received was an American model. Too bad!!!
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Response from 1001hobbies
We are sorry to hear that the model delivered did not match your expectations. We understand that this is disappointing. We will make sure that you receive prompt assistance. Please feel free to contact our customer service team to resolve the issue. We want to make sure you receive the right products.
S
serge S.
Rating: 5 out of 5
following a purchase from 30/10/2024
All right!
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went well. We hope to see you soon!
N
Nathanael D.
Rating: 5 out of 5
following a purchase from 19/11/2024
I received very quickly I will recommend! nikel
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the speed of delivery. See you soon for your next order!
S
Sebastien C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Package arrived on time, money chosen on site!
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you found what you were looking for and that the delivery went smoothly. See you soon for your next purchase!
I
Ingolf B.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very good
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Response from 1001hobbies
Thank you very much! We are pleased that everything went well. See you next time!