Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

D
Dunc V.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything went smoothly,and was delivered as agreed and well packed,I am very satisfied and will order from this site in the future. Regards 🤩
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Response from 1001hobbies
Thank you so much for your positive response! We are glad that everything went to plan and look forward to serving you again in the future. Until the next order!
J
Juan José R.
Rating: 5 out of 5
following a purchase from 10/11/2024
It arrived in perfect condition, you expect it when you order something you want.
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Response from 1001hobbies
We are glad to hear that the product arrived in perfect condition and that it met your expectations! Thank you for trusting us, we hope you enjoy your purchase and choose us again in the future!
P
Paolo G.
Rating: 4 out of 5
following a purchase from 27/10/2024
Average navigation, products ok
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Response from 1001hobbies
Thank you for your feedback! We're glad you were satisfied with our products. We will take into account your comment on navigation to continue to improve the shopping experience. Don't hesitate to come back for your next purchases!
D
Dietmar K.
Rating: 5 out of 5
following a purchase from 14/10/2024
All very good.
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Response from 1001hobbies
Thank you very much! We are very pleased that everything was to your satisfaction. We hope to welcome you back soon!
D
Daniel M.
Rating: 5 out of 5
following a purchase from 12/11/2024
Everything is impeccable
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Response from 1001hobbies
Thank you so much for your positive feedback! We are delighted that everything was perfect. See you soon for new orders!
B
Bérengère C.
Rating: 5 out of 5
following a purchase from 18/11/2024
Fast delivery
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Response from 1001hobbies
Thank you for your feedback! We are happy that the delivery was fast. Do not hesitate to come back to us for your next orders!
C
Clasia S.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect delivery and items
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear everything was perfect with your delivery and items. Looking forward to serving you again!
D
Douglas J E.
Rating: 5 out of 5
following a purchase from 26/10/2024
I like 1001 hobbies because I can find kit accessories I’m not able to find elsewhere. The overseas shipping is reasonable, orders ship quickly and I receive them pretty quickly.
Response from 1001hobbies
Thank you for your positive feedback! We're glad to hear that you're able to find unique kit accessories with us and that our shipping meets your expectations. If you ever need anything else or have any questions, feel free to reach out. Happy modeling!
S
Sergio M.
Rating: 5 out of 5
following a purchase from 20/10/2024
Satisfied for getting me a product that they specifically procured for me
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are satisfied and that we were able to get you the product you wanted. We look forward to your future inquiries!
F
Franco F.
Rating: 4 out of 5
following a purchase from 12/11/2024
Good products and arrived without any problems.
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Response from 1001hobbies
Thank you very much for your positive comment! We are happy that the products were to your liking and arrived without any problems. See you soon for a new order!
S
STEFANO P.
Rating: 5 out of 5
following a purchase from 04/11/2024
Shipment arrived earlier than expected day.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the shipment arrived earlier than expected. We remain available for future needs.
G
Giulio R.
Rating: 5 out of 5
following a purchase from 12/10/2024
I would like to find American products like Salvino's
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Response from 1001hobbies
Thank you for your feedback! We will take your suggestion into account to expand our range. If you have other references or specific products in mind, please let us know.
E
Erick N.
Rating: 4 out of 5
following a purchase from 10/11/2024
Interesting promotion, parcel delivered on time, a little damaged but not the model.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you were interested in the promotion and that the model arrived in good condition, despite the slightly damaged packaging. We'll be taking note of your comments on the packaging in order to improve. See you soon for a new order!
M
Michel H.
Rating: 2 out of 5
following a purchase from 17/10/2024
Significantly more expensive than other suppliers, longer delivery times.
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Response from 1001hobbies
Thank you for your feedback. We are sorry that you found the prices higher and that the delivery times were not up to your expectations. We always aim to offer the best possible quality of service, but it is possible that certain factors, such as stock availability or the nature of the products, may affect this. We look forward to satisfying you even more with your next order. Please let us know if you have any suggestions for improving your experience!
R
Remy E.
Rating: 5 out of 5
following a purchase from 14/11/2024
perfect condition of parcel
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Response from 1001hobbies
Thank you for your return! We're delighted that the parcel arrived in perfect condition. Do not hesitate to come back to us for your next orders, we will be delighted to satisfy you again!
J
jean-marie B.
Rating: 5 out of 5
following a purchase from 29/10/2024
Hello I am very happy to have bought my models at 1001hobbiess everything perfect. The deliveries the boxes of my orders are not damaged a little delay on orders but not serious bravo to all the team 1001hobbies
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Response from 1001hobbies
Thank you very much for your positive review! We are delighted that your purchases went well and that you are satisfied with the quality of the products and deliveries. We apologize for the slight delay on some orders and thank you for your patience. Your support is much appreciated, and we look forward to serving you again in the future!
A
Alain P.
Rating: 5 out of 5
following a purchase from 18/11/2024
fine
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Response from 1001hobbies
Thank you very much! If you have any other comments or questions, please don't hesitate to share them!
C
Christian B.
Rating: 5 out of 5
following a purchase from 13/10/2024
All clear
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Response from 1001hobbies
Thank you for your feedback! We're glad everything was clear for you. Please come back if you have any further questions or needs.
M
Mathieu V.
Rating: 5 out of 5
following a purchase from 08/11/2024
fast, on-time delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the delivery was quick and met your expectations. See you soon for your next order!
F
frederic M.
Rating: 4 out of 5
following a purchase from 03/11/2024
My order arrived incomplete. I hope to receive the rest soon.
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Response from 1001hobbies
We apologize for the inconvenience. Please be assured that we will do our utmost to ship you the missing items as soon as possible. Thank you for your patience and understanding.
A
Alain G.
Rating: 5 out of 5
following a purchase from 15/11/2024
Although there are hardly any model stores left in Paris, 1001 Hobbies is not only very practical but also very well-stocked, with lots of products at very good prices.
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We're delighted to offer you a wide choice of quality products at competitive prices, while providing a practical alternative to the scarcity of physical stores. Your satisfaction is our priority.
L
Lisa B.
Rating: 5 out of 5
following a purchase from 12/11/2024
I have to say that I was a little skeptical about the site at first, as a lot of things are sent from abroad. However, the original goods arrived very quickly and were well packaged. I will definitely order again.
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Response from 1001hobbies
Thank you for your trust and your positive feedback! We are pleased that you are satisfied with your order and that the delivery has convinced you. We look forward to welcoming you back as a customer soon!
C
Claude M.
Rating: 3 out of 5
following a purchase from 24/10/2024
Too many orders accepted for items declared to be in stock and yet awaiting restocking. Results three weeks before delivery. Disappointing.
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Response from 1001hobbies
We apologize for this disappointing situation. It can happen that an item in stock is quickly sold out due to high demand, resulting in a delay in restocking. We are working to improve our stock management to avoid such inconveniences in the future. Thank you for your patience and understanding.
F
Franck D.
Rating: 5 out of 5
following a purchase from 20/10/2024
Excellent and very professional site. To be recommended
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you're so satisfied with our site and our services. Your recommendation motivates us to continue on this path.
D
Dennis K.
Rating: 4 out of 5
following a purchase from 28/10/2024
Always neatly delivered Customer service is top! Definitely order again
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Response from 1001hobbies
Thank you for your great feedback! We're glad you're happy with our delivery and customer service. We look forward to serving you again on your next order!
J
José Luis I.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very well stocked and normal prices
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Response from 1001hobbies
Thank you for your feedback. We are glad that you find our assortment interesting and the prices suitable - we hope to see you again soon in our store!
S
Sebastián E.
Rating: 5 out of 5
following a purchase from 04/10/2024
A great experience with you for the speed of delivery and I will certainly recommend you thank you very much.
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Response from 1001hobbies
Thank you for your very positive feedback! We are glad to hear that you are satisfied with the speed of delivery. We look forward to serving you in the future, see you next time!
A
antonio G.
Rating: 5 out of 5
following a purchase from 02/11/2024
top assortment. Speed and "normal&quot prices;
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Response from 1001hobbies
Thank you for your feedback! We are glad you enjoyed our assortment and speed of service. We will continue to strive to always offer the best. See you soon!
P
Philippe G.
Rating: 4 out of 5
following a purchase from 23/10/2024
Navigation is not always easy when you want to go back. You have to start from the beginning. But maybe I missed a step?
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Response from 1001hobbies
Thank you for your feedback! We apologize for the inconvenience. It's possible that navigation can be improved. Please check if your browser is up to date or try another method to return to the previous page. We'll take note of your comment to optimize your experience.
S
Samir Z.
Rating: 5 out of 5
following a purchase from 07/11/2024
Fast delivery Compliant package I recommend
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Response from 1001hobbies
Thank you very much for your recommendation! We are delighted that everything went well with your order. See you soon for your next purchases!
C
Carlos T.
Rating: 4 out of 5
following a purchase from 04/11/2024
Shipping a little long for a store in my own country.
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Response from 1001hobbies
We are sorry to hear that you experienced a delay in your shipment. We appreciate your understanding and are constantly working to improve delivery times. If you have any specific concerns about your order, please do not hesitate to contact us and we will be happy to assist you.Thank you for your patience!
G
Georges B.
Rating: 5 out of 5
following a purchase from 14/10/2024
excellent follow-up
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our follow-up has lived up to your expectations. See you soon!
J
jean paul V.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very good and on time delivery
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that everything went so well, both in terms of timing and quality. We hope to see you soon!
T
Thomas B.
Rating: 5 out of 5
following a purchase from 20/10/2024
Everything was fine. Very nice and prompt customer service! Thank you very much.
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Response from 1001hobbies
Thank you for your great feedback! We are pleased that you are satisfied with our customer service. We are always happy to help you!
C
christian P.
Rating: 5 out of 5
following a purchase from 04/11/2024
Hello, it's a shame that the upper part of the fin has come unstuck.
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Response from 1001hobbies
We are sorry to hear that the upper part of the fin has come off. Thank you for your understanding, and sorry again for this inconvenience.
L
laurent L.
Rating: 5 out of 5
following a purchase from 29/10/2024
It was perfect!
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Response from 1001hobbies
Thank you very much for your feedback! We're glad everything went well. See you soon for new orders!
P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/11/2024
Fast and perfect
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Response from 1001hobbies
Thank you so much for your positive feedback! We are delighted that everything was quick and perfect. We hope to see you soon!
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 09/11/2024
Good tracking, impeccable packaging. ALL CLEAR.
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 09/11/2024
SUPER
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Response from 1001hobbies
Thank you very much! Please come back if you have any further questions or needs.
L
Leo D.
Rating: 1 out of 5
following a purchase from 30/09/2024
Long delivery time because they also have to order it first and then they say it is in stock but they just lie. Will never order anything there again either, I will order it myself from America
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Response from 1001hobbies
We're sorry you had this negative experience. . We will investigate this internally and make sure it doesn't happen again. If you need further assistance, please don't hesitate to contact us. We look forward to helping you again in the future.