English 
A
Rating: 5 out of 5
fine
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
F
Rating: 4 out of 5
The product range is very extensive and well sorted. The order overview provides all the necessary information at a glance. The website is available in several languages. When ordering, the telephone number is mandatory, which is why one star is deducted.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find our product range comprehensive and well sorted and that the order overview provides you with all the information you need. We are constantly working to improve our service. Your comment about the telephone number being mandatory is valuable and we will discuss this internally. Thank you for your comment! If you have any further questions or suggestions, please do not hesitate to contact us.
S
Rating: 5 out of 5
Customer service replied to my email promptly and accurately. My order was delivered as described online.
Response from 1001hobbies
Thank you for your kind words! We're thrilled to hear that our customer service was prompt and accurate in responding to your email. It's great to know your order was delivered exactly as described online. Your satisfaction is our priority! If you have any more questions or need assistance, feel free to reach out.
B
Rating: 5 out of 5
Easy navigation of site to locate desired product
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that you found it easy to navigate our site and locate the products you wanted. Your satisfaction is our priority! If you need anything else, feel free to reach out. Happy shopping!
B
Rating: 5 out of 5
Very good, great service. I would recommend.
Response from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us! We look forward to serving you again soon!
C
Rating: 5 out of 5
Very satisfied. Serious seller
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. Don't hesitate to come back to us for any future orders!
D
Rating: 5 out of 5
I ordered several kits ,accurate and punctual in shipping
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Response from 1001hobbies
Thank you so much for your feedback! We are happy to hear that you found our kits accurate and on-time shipping. Your satisfaction is our priority! If you need further assistance or have any other questions, please feel free to contact us. See you soon!
J
Rating: 5 out of 5
Very good service. Fast delivery.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your experience was satisfactory. If you need anything else, don't hesitate to let us know!
M
Rating: 5 out of 5
Top site, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the site and the speed of delivery. See you soon for your next order!
P
Rating: 5 out of 5
You ghhh
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M
Rating: 5 out of 5
Very good.large choice good reception on time to recommend.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you found what you were looking for and that the reception lived up to your expectations. See you soon for new discoveries!
A
Rating: 1 out of 5
The item I ordered took two weeks to ship, then it came from France to the US, then from the US back to France, then finally was delivered in broken condition. The packaging was only the item inside of a brown box with no protection. I have reached out for a way forward on a replacement or return but haven’t heard anything. Disappointed and learned my lesson on doing business with 1001hobbies.
Response from 1001hobbies
I'm truly sorry to hear about your experience with your order. This is not the standard we aim to uphold. Your feedback regarding the packaging and the shipping mishaps is very important to us, and we appreciate you bringing this to our attention.
A
Rating: 5 out of 5
everything perfect and fast
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Response from 1001hobbies
Great! We're glad to hear that everything went smoothly and quickly. If you need anything else, we're here to help!
D
Rating: 4 out of 5
Thank you very much
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Response from 1001hobbies
Great news! We're delighted that everything arrived safely. Thank you and see you soon for your next orders!
F
Rating: 5 out of 5
Many items, fast delivery.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you found so many items and that delivery was so quick. We hope to see you soon for your next order!
E
Rating: 2 out of 5
I would like to receive all my paid goods !
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Response from 1001hobbies
Thank you for taking the time to share your feedback. We have received your request and apologize for the inconvenience you experienced with your order. We will investigate your situation carefully and promise to resolve the issue as soon as possible. You will receive an update on the missing items.
A
Rating: 3 out of 5
delivery times not respected
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Response from 1001hobbies
We are sorry to hear that the delivery times announced have not been met. Your satisfaction is our priority!
C
Rating: 4 out of 5
Fine
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Response from 1001hobbies
Thanks for your feedback! If you have any further suggestions or comments, please don't hesitate to share them.
P
Rating: 5 out of 5
Very good
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Response from 1001hobbies
Thank you very much for your comment! We're pleased that everything is to your satisfaction. Don't hesitate to come back to us if you need anything! We hope to see you soon!
J
Rating: 4 out of 5
navigation on the site is pleasant on the whole... I found all the products. Too bad the delivery takes so long.
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Response from 1001hobbies
Thank you for your positive feedback on our website! We are delighted that you have found all the products you were looking for. We have taken note of your comment about delivery and are working to improve it. See you soon for your next order!
J
Rating: 5 out of 5
As described by 1001
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order is exactly as described. If you have any further needs or questions, please don't hesitate to come back to us. We hope to hear from you soon!
M
Rating: 5 out of 5
I'm always happy to but commendes is a very good site for people who love manga are very good selling prices
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Response from 1001hobbies
Thank you for your positive feedback! It's great to hear that you're happy with your orders and that you're finding good deals. Mangatori is also a site that might be of interest to manga enthusiasts! See you soon ️
C
Rating: 5 out of 5
I've ordered several times from this site and I've never been disappointed: parcels in good condition and delivery times respected.
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Response from 1001hobbies
Thank you so much for your loyalty and positive feedback! We are delighted to hear that you have had a consistent and satisfying experience with us. We will continue to work hard to maintain the quality of our services. See you soon for your next order!
C
Rating: 5 out of 5
Everything handled perfectly
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Response from 1001hobbies
Thank you very much for your positive feedback! We are pleased that everything went smoothly. We look forward to your next order!
H
Rating: 4 out of 5
Processing is top, only delivery (parcel service) took a little longer.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you are satisfied with the processing. We apologize for the delay with the parcel service and are working to further improve the delivery service.
H
Rating: 5 out of 5
Very well presented site, finding a product is fairly easy. The only small complaint is the product updates. Shipping is very fast. Really serious site. I recommend it.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you find our site well presented and that you appreciate the ease of navigation. We have taken note of your comment about updating our products so that we can continue to improve. Your satisfaction is our priority! See you soon for new orders!
J
Rating: 4 out of 5
A little long to return the order
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Response from 1001hobbies
Thank you for your feedback! We're sorry that processing your order took longer than expected. We do our best to improve our turnaround times and your experience. If you have any questions, please don't hesitate to contact us!
F
Rating: 3 out of 5
The delivery times announced were not respected. Otherwise, nothing to say about the products and prices.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that delivery times were not met. It's important for us to improve this experience. We appreciate your comments on products and prices! Please do not hesitate to contact us again if you have any further questions or concerns.
R
Rating: 4 out of 5
You have the best variety of 1/72 aircraft kits of any site I've come across online. I normally prefer not to deal with overseas companies because of past issues elsewhere with shipping, costs, and items not showing up but decided to try 1001Hobbies. Understanding that it takes time for you to get the product from the manufacturer and process the order, I'm not sure that the 10 weeks it took for my latest purchase to arrive will be acceptable as a regular practice.
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you appreciate our variety of 1/72 aircraft kits. We understand that shipping times can be a concern, especially for international orders. While we strive to deliver quality products, we’re continuously working to improve our shipping times. Your patience and understanding are greatly appreciated, and we hope to provide you with a smoother experience in the future. If you have any further questions or concerns, feel free to reach out!
C
Rating: 5 out of 5
Came in great condition. I'd say arrived close to accurate date. Good selection.
Response from 1001hobbies
Thank you for your feedback! We're thrilled to hear that your order arrived in great condition and on time. We’re glad you found our selection to your liking. We look forward to serving you again soon!
M
Rating: 4 out of 5
All is ok
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that everything is in order. If you need anything else, please let us know. We hope to see you soon!
P
Rating: 3 out of 5
1 month wait and 1 product missing from order
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Response from 1001hobbies
We are very sorry to hear that you have experienced a one-month waiting period and a missing product in your order. We take your comments very seriously
A
Rating: 2 out of 5
Delivery time too long
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Response from 1001hobbies
We are sorry to hear that the delivery time was too long. Your feedback is important to us! Please do not hesitate to contact us if you need any further assistance or information. We will do our best to improve this point in the future. Thank you for your understanding!
R
Rating: 5 out of 5
Great!!! Very fast delivery and great product. I would definitely recommend to others!
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Response from 1001hobbies
Thank you very much for your wonderful feedback! We are pleased that you are satisfied with the fast delivery and the quality of our goods. We greatly appreciate your recommendation and look forward to your next order!
A
Rating: 5 out of 5
fine
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new adventures!
R
Rating: 5 out of 5
Impeccable, perfect
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything is perfect. Do not hesitate to come back for your next purchases, we will always be there for you!
R
Rating: 5 out of 5
Very nice Great service Thank you very much
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with our service. We hope to welcome you again soon!
D
Rating: 5 out of 5
Just what I expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your order was just what you were looking for. Don't hesitate to come back for future purchases - we're here for you!
J
Rating: 4 out of 5
Large selection at good prices, descriptions of some items could be better with e.g. more detailed pictures of the items.
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Response from 1001hobbies
Thank you for your comment! We are pleased that you appreciate our selection and prices. We will endeavor to improve the item descriptions with more accurate pictures and more details to make the shopping experience even more enjoyable. Your feedback helps us to continue to provide a good service!
G
Rating: 5 out of 5
Ras, very well packaged, top reception, everything fits.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that everything was well packaged and that the reception was up to your expectations. See you soon for your next order!