Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Justine C.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very goodg
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Response from 1001hobbies
Thank you very much! We're delighted that you thought everything went so well! Your encouragement motivates us to keep improving. See you soon for new experiences!
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ROBERTO M.
Rating: 3 out of 5
following a purchase from 24/09/2024
Tattered and ramshackle packaging
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that the packaging of your shipment did not meet your expectations. We are committed to ensuring that all of our products arrive in perfect condition, and your feedback will help us improve. If you need assistance or have additional comments, please feel free to contact us!
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Dieter F.
Rating: 5 out of 5
following a purchase from 12/08/2024
Unfortunately, the product I ordered was not available. Customer service was competent, fast and unproblematic - I changed my order, received a credit note and the shipment arrived within 5 working days.
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Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the product you originally ordered was not available. However, we are pleased that our customer service was able to help you quickly and competently. It's great to hear that you were able to change your order without any problems and that the shipment arrived within 5 working days. Your satisfaction is important to us! If you have any further questions or need assistance, please do not hesitate to contact us.
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Petra H.
Rating: 5 out of 5
following a purchase from 03/09/2024
Reliable delivery and great quality
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you are satisfied with the reliability of delivery and the quality of our products. Your satisfaction is our greatest incentive! We look forward to your next orders!
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Robert S.
Rating: 4 out of 5
following a purchase from 30/08/2024
The product was just as advertised and arrived with minimal damage. The model is detailed and complete. I will order again from this vendor.
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that the product met your expectations and that it arrived with minimal damage. It's great to know you appreciate the detail and completeness of the model. We look forward to serving you again soon! Happy shopping!
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laurent G.
Rating: 5 out of 5
following a purchase from 03/08/2024
Excellent ^^
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that you found everything excellent! Don't hesitate to come back for new discoveries! See you soon!
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christian G.
Rating: 5 out of 5
following a purchase from 23/09/2024
Speed, thank you.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciated the speed of our service. See you soon for new orders!
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Francisco A.
Rating: 4 out of 5
following a purchase from 18/09/2024
It has an interesting and accessible website, the contact and the procedures are easy, a good service, perhaps the delivery time is a bit longer but overall satisfied with the company ..... The product, very good, no more and no less than I expected. Greetings!
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Response from 1001hobbies
Hello! Thank you very much for your comment. We're glad to hear that you found our website interesting and accessible, and that the contact process was easy. We appreciate your feedback on the delivery time and will work to improve it, we are happy that the product met your expectations! Thank you for trusting us, best regards and see you soon!
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Jean-Pierre F.
Rating: 3 out of 5
following a purchase from 12/09/2024
The lead time was a little (a lot) too long, except that the items ordered were noted as being in stock (2 weeks)...!
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Response from 1001hobbies
Thank you for taking the time to send us your feedback. We are sorry to hear that the delivery time was too long, especially when the items were listed as being in stock. Your experience is important to us, and we will look into this issue to improve our delivery times in the future. Thank you for your patience and understanding, and we look forward to providing you with a better experience with your next order!
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renaud A.
Rating: 5 out of 5
following a purchase from 11/09/2024
hobbie was kind enough to take back a product following my error... against a credit note I think cdt
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that we were able to help you by taking back the product following your error. Your satisfaction is our priority, and we hope that having it will be useful for your future orders. If you need anything else, please don't hesitate to let us know! 🤗
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Robert L.
Rating: 4 out of 5
following a purchase from 10/09/2024
Great selection, fast processing
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you appreciate our great selection and fast processing. Your satisfaction means a lot to us! We look forward to welcoming you back soon!
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Tim D.
Rating: 5 out of 5
following a purchase from 17/08/2024
Item arrived on time in good condition
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your item arrived on time and in good condition. Your satisfaction is our priority! If you need anything else, don't hesitate to reach out!
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Axel C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very good service, great offer, fair prices, fast delivery.
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Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you appreciate our service, our offer and the fast deliveries. Your satisfaction is our goal! We look forward to serving you again soon!
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julien N.
Rating: 1 out of 5
following a purchase from 04/09/2024
Incomplete parcel. No reply to complaint e-mail.
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Response from 1001hobbies
Thank you for sharing your feedback. We are sorry to hear that your package was incomplete. However, we would like to inform you that we have responded to your request via e-mail. If you require any further assistance, please do not hesitate to contact us again, and we will be happy to help! Thank you for your understanding.
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Klaus E.
Rating: 5 out of 5
following a purchase from 24/09/2024
Tiptop
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Response from 1001hobbies
Thank you very much! We are very pleased that everything went well for you! We look forward to your next order!
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Brendan D.
Rating: 5 out of 5
following a purchase from 02/09/2024
Shipped on time and arrived in good condition.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order was shipped on time and arrived in good condition. Your satisfaction means a lot to us! We look forward to serving you again!
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Franck D.
Rating: 5 out of 5
following a purchase from 11/09/2024
Easy site navigation, many products, fast delivery.
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Response from 1001hobbies
Thank you for your great feedback! We're delighted to hear that you found our site easy to navigate and that you enjoyed our wide selection of products. Speed of delivery is a priority for us, and it's great to know that we've met your expectations! See you soon for new discoveries! ️
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Jean-Paul T.
Rating: 2 out of 5
following a purchase from 05/08/2024
Lack of fluidity, with banners that open inopportunely masking the reading experience.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that you've been experiencing fluidity problems on our site, particularly with the banners that disrupt reading. Your experience is very important to us, and we will take your comments into account to improve our interface. Thank you for your understanding, and we look forward to providing you with a better experience in the future!
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patrick G.
Rating: 5 out of 5
following a purchase from 07/09/2024
Serious store . Keeps delivery dates indicated . Shipping package slightly too fragile .
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you have found our store to be reliable and that we are meeting the delivery dates. However, we're sorry to hear that the shipment of your package was a little fragile. We value your opinion and will work to strengthen the packaging to ensure that everything arrives in perfect condition. See you soon for your next order!
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Antoine J.
Rating: 5 out of 5
following a purchase from 24/09/2024
Article delivered on time but I had chosen to be delivered in consigne pikupt chosen not respected by chronopost
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Response from 1001hobbies
Thank you for sharing your experience! We are happy to hear that your item was delivered on time, but we are sorry that Chronopost did not respect the Pikupt consigne delivery. Your feedback is important to us, and we will pass on this concern in order to improve our service. Thank you for your understanding, and we hope to offer you a better experience with your next order!
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Dario F.
Rating: 3 out of 5
following a purchase from 13/08/2024
The light infantry of the HAT cataloged in the Napoleonic historical period is incorrect you can read on the edge looking carefully Crimea wear.
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Response from 1001hobbies
Thank you for reporting the error regarding the cataloging of HAT light infantry in the Napoleonic historical period. We greatly appreciate your feedback and apologize for any confusion it may have caused. We will check the issue immediately to correct the information. If you have further comments or questions, please do not hesitate to contact us!
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Nora K.
Rating: 5 out of 5
following a purchase from 30/07/2024
For a faith order received in advance. The figurines are really beautiful! 1001 Hobbies is a very good site with very friendly professionals.
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Response from 1001hobbies
Wow, thanks for the great feedback! We're delighted that your order arrived ahead of schedule and that you love your figurines! At 1001 Hobbies, we strive to provide exceptional service, and knowing that you appreciate our team warms our hearts. See you soon for your next finds!
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Pascal A.
Rating: 4 out of 5
following a purchase from 13/09/2024
Good order tracking. But the crate containing my order was open and torn. It was too big for the contents and couldn't bear the weight of the boxes on top.... Too bad it cost you 1 star .
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Response from 1001hobbies
Thank you for taking the time to share your experience. We are delighted that the tracking of your order was up to scratch, but we are very sorry to hear that the packaging of your parcel was damaged. Your feedback is valuable and we will work to improve this to prevent it happening again. We look forward to providing you with a better experience with your next order!
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Franck R.
Rating: 5 out of 5
following a purchase from 24/09/2024
Fast delivery. Perfectly protected models.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're delighted to hear that delivery was quick and that your models arrived perfectly protected. ️ Your satisfaction is our greatest reward! See you soon for your next orders!
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Christian P.
Rating: 5 out of 5
following a purchase from 23/09/2024
Good day. order and delivery in 3 days (always the labels cole on the reference of the paint removed with hot water. Bonne journee
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Response from 1001hobbies
Hello ! Thank you for your feedback! We are delighted that your order was delivered within 3 days. For the labels, we appreciate your comment and will do our best to improve this experience in the future. Have a great day!
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philippe L.
Rating: 5 out of 5
following a purchase from 23/09/2024
speed
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Response from 1001hobbies
️ Thank you for your feedback on the speed! We love hearing that you received your order quickly. Our team does its best to serve you as quickly as possible. See you soon for more shopping adventures!
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Andreas F.
Rating: 5 out of 5
following a purchase from 24/08/2024
... worked without any problems!
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Response from 1001hobbies
Super! Thank you very much for your feedback! We're glad to hear that everything went smoothly! If you have any further orders or questions, we are always here for you!
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jerome J.
Rating: 1 out of 5
following a purchase from 17/08/2024
One of the two products is missing. No return from the seller.
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Response from 1001hobbies
Hello ! Thank you for taking the time to send us your feedback. We've responded to your request from early September, and we're here to help. To help us resolve this small issue, please don't hesitate to send us an e-mail at [email protected]. We look forward to assisting you!
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Engel Koeraad V.
Rating: 5 out of 5
following a purchase from 22/09/2024
I was very impressed with how well your aircraft model was packaged
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Response from 1001hobbies
Thank you for your wonderful feedback! We are happy to hear that you were impressed with the packaging of your aircraft model. Your satisfaction is our priority! We look forward to serving you again in the future!
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Gabriel R.
Rating: 4 out of 5
following a purchase from 19/08/2024
R.A.S ... except that everything was correct in every respect; very good.
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Response from 1001hobbies
Great feedback! We love knowing that everything was top notch for you. It's our goal to give you the perfect experience every time. Thank you for being part of our adventure! See you soon for new discoveries!
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Thomas G.
Rating: 5 out of 5
following a purchase from 02/09/2024
The ordering process was problem-free. The delivery arrived within a more than acceptable period. I am satisfied with my first order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the ordering process was smooth and that delivery was made within a reasonable time. Your satisfaction is very important to us and we are delighted that you are happy with your first order! If you have any further questions or need assistance, please do not hesitate to contact us.
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Erk S.
Rating: 2 out of 5
following a purchase from 23/08/2024
Account number was incorrect, resulting in additional costs at the bank. Delivery took 3 weeks. Unfortunately you don't speak German and the phone call in English was difficult. Thanks anyway.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that there were problems with the account number and that you had additional costs with the bank as a result. We also apologize for the long delivery time of three weeks. Your comment about the language barrier is valuable and we will work to improve our customer service. Thank you for your patience and understanding! If you have any further questions or concerns, please do not hesitate to contact us. Merci
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Yves C.
Rating: 5 out of 5
following a purchase from 23/09/2024
Fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that delivery was quick for you. Your satisfaction is our priority, and we are here to serve you! See you soon for your next order!
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Jérôme C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very good purchase, as requested
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with your purchase. If you need anything else, please don't hesitate to let us know! ️
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Lindsay V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Great!
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Yanis M.
Rating: 4 out of 5
following a purchase from 03/09/2024
Good quality product, received in good condition and complete. I won't hesitate to use 1001 hobbies again.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of the product and the delivery. We look forward to welcoming you back for future purchases at 1001 Hobbies!
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Bram V.
Rating: 4 out of 5
following a purchase from 17/09/2024
Fast shipping
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear that shipping was fast! We hope to see you again soon!
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marc H.
Rating: 4 out of 5
following a purchase from 19/09/2024
good
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Response from 1001hobbies
Awesome! Thank you for your feedback! We are glad that you are satisfied. We look forward to serving you again soon!
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jacques D.
Rating: 3 out of 5
following a purchase from 07/08/2024
I don't usually have problems with my orders from 1001 Hobbies, but this order took 48 days to arrive. I think this is a one-off error that won't happen again and I hope that the missing products from my order will arrive later.
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Response from 1001hobbies
We sincerely apologize for the exceptionally long delay you experienced. This is indeed a one-off situation, and we're doing everything we can to ensure it doesn't happen again. Thank you for your patience and understanding.
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michel L.
Rating: 5 out of 5
following a purchase from 12/09/2024
Ras...
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