Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

M
Martial O.
Rating: 3 out of 5
following a purchase from 09/09/2024
Because I sent an e-mail and got no reply????
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Response from 1001hobbies
We have received and responded to your email. Should you require any further information or assistance, please do not hesitate to contact us. We're here to help!
J
Jean-Claude D.
Rating: 5 out of 5
following a purchase from 13/09/2024
Excellent service, product quality, fast delivery, easy contact.
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Response from 1001hobbies
Thanks for the great feedback! We are delighted that you have appreciated the quality of our products and our service. Your satisfaction is our priority. See you soon for new orders!
P
Pieter C.
Rating: 2 out of 5
following a purchase from 04/09/2024
After waiting longer than expected, 1 half has arrived. The other half I don't know when it will arrive.
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Response from 1001hobbies
We are sorry to hear that your order did not arrive in full and is taking longer than expected. We understand how frustrating this can be. We will do our best to make sure the missing half is shipped as soon as possible. Please contact us if you have any further questions.
R
Rick K.
Rating: 4 out of 5
following a purchase from 30/08/2024
Everything was well packed and as described, Did have to send a message as a reminder for shipping
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Response from 1001hobbies
We are sorry to hear that you had to send a shipping reminder. We strive to improve communication about your order. We are glad that everything arrived well packaged and as described. Thank you for your feedback!
V
VALDER J.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good, keep up the good work.
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Response from 1001hobbies
Thank you very much! We will continue to do our best to satisfy you. See you soon for new orders!
A
Anne-Claude C.
Rating: 4 out of 5
following a purchase from 11/09/2024
Due to a stock problem, everything possible was done to ensure that my son received part of his birthday present on time, with the rest to follow a few days later. Thank you 1001 hobbies!
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Response from 1001hobbies
Thank you for your feedback! We are delighted that we were able to ensure that your son received his gift on time. The rest arrived promptly as promised! See you soon for another order!
J
Jean-Michel G.
Rating: 4 out of 5
following a purchase from 07/09/2024
no more problems, order delivered a little late.
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Response from 1001hobbies
Thank you for your understanding! Even with a slight delay, we're glad everything arrived safely. We'll do our best to make it even quicker next time!
D
Didier B.
Rating: 5 out of 5
following a purchase from 15/09/2024
Attractive prices, on-time delivery.
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Response from 1001hobbies
Thank you for your positive feedback! I'm glad you were satisfied with the prices and delivery times. See you soon for your next order!
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 12/09/2024
Very good, compliant products and very fast delivery. Thank you.
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Response from 1001hobbies
Thank you for your confidence! I'm delighted that everything is in order and that delivery was quick. See you soon for new orders!
T
Thomas T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Fast delivery and figurines delivered before the planned release date. Beautiful sylvebarbe figurines I love her.
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Response from 1001hobbies
It's always a pleasant surprise to receive your figurines ahead of schedule! 🤩 Glad you like Sylvebarbe, it's a gorgeous piece. Thanks for your review, and see you soon for more treasures to add to your collection!
P
Philippe G.
Rating: 5 out of 5
following a purchase from 02/09/2024
Fast delivery in good condition
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Response from 1001hobbies
Fast delivery and in good condition, which is exactly what we like to read! Thank you for your confidence and we look forward to seeing you again soon.
C
claude L.
Rating: 5 out of 5
following a purchase from 18/09/2024
very surprised by the speed of delivery satisfied with the order
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Response from 1001hobbies
It's always nice to be pleasantly surprised! What more could you ask for than lightning fast delivery and a top-notch order?
Z
zoubir C.
Rating: 5 out of 5
following a purchase from 10/09/2024
impec
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Response from 1001hobbies
Perfect! Nothing to complain about, everything runs smoothly!
P
Philippe H.
Rating: 5 out of 5
following a purchase from 15/09/2024
Well received, item conforms
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Response from 1001hobbies
I'm delighted that everything is as you expected! Smooth delivery and impeccable product, it's always a pleasure. We hope to see you soon for another order!
H
Herbert V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Great website with top products
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Response from 1001hobbies
Thank you for the compliments! We are glad you appreciate our website and products. If you have any questions or want to know more, we are always ready to help!
J
John J.
Rating: 5 out of 5
following a purchase from 01/09/2024
The item was packaged well and just as described to come such a long way.
Response from 1001hobbies
We’re delighted to hear that your item arrived well-packaged and just as described! Thank you for your feedback, and we’re glad you had a positive experience with us. We look forward to your next order!
G
Gabriele R.
Rating: 1 out of 5
following a purchase from 06/09/2024
Material arrives in.less than what you say you sent open boxes some broken and want an opinion after emails and emails with never a response as now ... sent others but answers nothing ... I bought in a week so much and should have already left according to your rules but nothing I no longer know whether to trust seeing what I got this is the ugliest purchase I've ever made and it's a lot of money I hope you solve and answer you have customers who pay you right away with paypal ...
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Response from 1001hobbies
We sincerely apologize for the inconvenience and want to let you know that we have received your request. We are handling your case and will do our best to resolve the situation as soon as possible. We thank you for your patience and understanding. If you have any further questions, please do not hesitate to contact us.
F
francisco andres P.
Rating: 5 out of 5
following a purchase from 26/06/2024
very realistic
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Response from 1001hobbies
Thank you! We always strive to provide high quality and realistic products. If you have any other comments or suggestions, feel free to share!
W
Wim K.
Rating: 5 out of 5
following a purchase from 08/08/2024
Neat delivery, nice decals, I am happy
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Response from 1001hobbies
Great to hear from you! We are glad you are happy with your delivery and the decals. If you need any more or have any questions, feel free to let us know!
J
Jose M.
Rating: 5 out of 5
following a purchase from 23/07/2024
Everything was perfect. No problems at all. Everything was fine.
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Response from 1001hobbies
Fantastic! We are delighted that everything went smoothly. If you have any other comments or questions, don't hesitate to let us know, thank you for your trust!
R
Ricardo S.
Rating: 5 out of 5
following a purchase from 26/06/2024
Everything arrived without problems
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Response from 1001hobbies
Great! We are delighted to hear that everything has arrived without any problems. If you have any further questions or need help, please don't hesitate to contact us - thank you for your trust!
P
Patrick D.
Rating: 5 out of 5
following a purchase from 03/07/2024
Service was good
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Response from 1001hobbies
Thank you for your feedback! We are glad that you are satisfied with our service. If you have any further questions or comments, we are always here for you.
P
Philippe C.
Rating: 5 out of 5
following a purchase from 24/08/2024
Convenient, easy-to-search website
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you found our site convenient and easy to navigate. It's our goal to make your shopping experience as pleasant as possible! If you need any help or advice, please don't hesitate to contact us!
J
John B.
Rating: 5 out of 5
following a purchase from 01/09/2024
Exceptionally quick international delivery, very reasonble price.
Response from 1001hobbies
Thank you for your wonderful feedback! We're thrilled to hear that you experienced exceptionally quick international delivery at a reasonable price. ️ Your satisfaction is our priority, and we look forward to serving you again soon!
L
Louis Xavier B.
Rating: 5 out of 5
following a purchase from 18/08/2024
Ordering was easy. Payment was simple.
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Response from 1001hobbies
Glad it went well! If you have any other feedback or needs, please don't hesitate.
F
Francisco P.
Rating: 4 out of 5
following a purchase from 10/07/2024
The order with the perfect products. Delivery date does not correspond to what they publish on the web, it arrives later.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the products arrived in perfect condition. We are sorry to hear about the discrepancy in delivery date and understand how frustrating it can be. We are working to improve the accuracy of our estimates. If you need more information about your order, please don't hesitate to contact us - we appreciate your understanding!
S
Shawn B.
Rating: 5 out of 5
following a purchase from 17/08/2024
Package arrived on time and looks great. Thank you for an easy order placement and delivery
Response from 1001hobbies
We're so glad to hear that your package arrived on time and met your expectations! Thank you for choosing us for your order. If you have any more needs in the future, don’t hesitate to reach out. Happy hobbying!
M
Martin C.
Rating: 5 out of 5
following a purchase from 30/07/2024
Have not yet had any issues with any orders placed. I have always received e-mails informing me when the order is being prepared and when it has actually been shipped along with an estimated time of delivery..
Response from 1001hobbies
Thank you for your feedback! We're thrilled to hear that you've had a seamless ordering experience with us. Keeping you informed about your order's progress is a priority, and we're glad you appreciate it. If you ever need assistance or have questions, feel free to reach out. We look forward to serving you again!
A
ADRIAN M.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very professional company with technically qualified and experienced staff in scale models. Impressive catalog with an infinity of models. Very punctual shipments and with ample traceability that allow to know the exact day of delivery.
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Response from 1001hobbies
Thank you very much for your words! We are glad to hear that you had such a positive experience with us. Our team goes out of their way to provide quality service and a diverse catalog. If you have any further comments or need help, please don't hesitate to contact us! We're here to help you on your next modeling adventure! ️
J
Johann R.
Rating: 5 out of 5
following a purchase from 29/06/2024
Have never had any problems with your fine establishment. Orders are always on time and correct. And the price is very reasonable. Top notch. I will and have recommend your shop to others.
Response from 1001hobbies
Thank you for your wonderful review! We're delighted to hear that you've had such a positive experience with us. Your recommendations mean a lot, and we're committed to maintaining the high standards you've come to expect. We look forward to serving you again soon!
M
Marcello L.
Rating: 5 out of 5
following a purchase from 26/07/2024
I thank you again for your fairness. See you soon.
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Response from 1001hobbies
Thank you for your trust! We are always here to provide you with quality service. See you soon!
S
serrao S.
Rating: 5 out of 5
following a purchase from 06/09/2024
Very good
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Response from 1001hobbies
🥰🥰
D
Damien Q.
Rating: 5 out of 5
following a purchase from 30/08/2024
always perfect bravo
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Response from 1001hobbies
Thank you so much! It's great to hear that everything is perfect! If you have any other comments or questions, don't hesitate.
S
Steve L.
Rating: 4 out of 5
following a purchase from 14/08/2024
A very good service, however, there was a period where I was left wondering if my order was on the way. Apart from that, very good.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear you were satisfied with our service overall. We apologize for the uncertainty regarding your order's status; we appreciate your patience during that time. If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!
M
Mark B.
Rating: 5 out of 5
following a purchase from 26/07/2024
Arrived unexpectedly fast! Products are not found anywhere else. Great job.
Response from 1001hobbies
Thank you so much for your feedback! We're thrilled to hear that your order arrived quickly and that you found unique products with us. We appreciate your support and look forward to serving you again!
F
F. Javier O.
Rating: 5 out of 5
following a purchase from 19/07/2024
very detailed and very well finished
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Response from 1001hobbies
We're so glad you liked it! We strive to provide quality products and attention to detail. If you have any further comments or need anything, we're here to help!
J
John Phillip T.
Rating: 4 out of 5
following a purchase from 04/08/2024
Very satisfied, the company kept me informed of the status of the order. The only thing was that the order took a little longer to arrive than I expected. As there are not many hobby stores in Spain, it is a very useful website to get anything related to the hobby. In general, no problems.
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Response from 1001hobbies
We're glad to hear you're very satisfied with the service! We appreciate your comments about the communication and we are sorry that the delivery took a little longer than expected, we will keep working to improve! We love being your choice for the hobby in Spain. If you need anything else, don't hesitate to let us know, thanks for your support!
L
Luc M.
Rating: 4 out of 5
following a purchase from 29/08/2024
Very satisfied
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that you are satisfied. If you have any further questions or comments, please do not hesitate to contact us.
M
Marc D.
Rating: 4 out of 5
following a purchase from 06/07/2024
The website itself is excellent, a very nice wide selection. The only problem is the French transport company that brings the order from the French warehouse to the Netherlands. I have had bad experiences with this in the past. Regarding this purchase, let me suffice to say that it should not take weeks for something coming from France to reach a destination in the Netherlands.
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Response from 1001hobbies
Thank you for your feedback! We are glad that you are satisfied with our offerings and website, but we are sorry to hear that you experienced problems with shipping. We will definitely consider your comments about the shipping company as we are constantly working to improve our service. We hope your next experience will be faster and hassle-free!
M
maarten T.
Rating: 4 out of 5
following a purchase from 17/07/2024
smoothly
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Response from 1001hobbies
Glad to hear it went smoothly! If there is anything else I can help with, feel free to let me know.