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G
Rating: 5 out of 5
great service, reliable and fast.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
E
Rating: 5 out of 5
The purchase through to delivery was simple and uncomplicated, flawless. To the article, this was super detailed and easy to assemble. 1001hobbies is highly recommended. I will be buying more models.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are pleased to hear that you were satisfied with your purchase from us and that the item was super detailed and easy to assemble. Your recommendation means a lot to us and we look forward to assisting you with other models in the future. If you have any further questions or need help, please do not hesitate to contact us. We are at your disposal! Thank you again for your trust and support. Yours sincerely,
A
Rating: 1 out of 5
They did not deliver my order, after days waiting for a solution I have no answer, I do not recommend this site at all, you claim and if you call they answer in English and do not speak Spanish, the response mail is null to your claims, thank goodness it was a small order and I will not lose much money, because for me it is already lost.
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Response from 1001hobbies
We sincerely regret the inconvenience you experienced with your order. We understand your frustration and apologize for any delay or miscommunication you have experienced. We take your situation very seriously and are committed to resolving this issue quickly and to your satisfaction. Our goal is to provide quality service and ensure full customer satisfaction. We look forward to the opportunity to prove to you that we are capable of doing so. Thank you for your understanding
J
Rating: 5 out of 5
very good, received on time, I recommend this site.
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V
Rating: 4 out of 5
I had been told that some of the models in this order were out of print. (I have been ordering them for two years...and they are not coming, so with 1001 Hobbies it has been very easy and satisfactory.
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M
Rating: 5 out of 5
Fast and correct delivery, uncomplicated ordering process
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J
Rating: 4 out of 5
everything set correctly, highly recommended, excellent material.
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M
Rating: 5 out of 5
Everything I have ordered has arrived correctly, therefore, I recommend him as a reliable seller.
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K
Rating: 4 out of 5
Clear and easy navigation
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
J
Rating: 4 out of 5
Sometimes a bit difficult to search through the extensive offerings
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
F
Rating: 5 out of 5
impeccable fast delivery in excellent condition but my problem is that I got the wrong scale because I only scale in 1/43 or O
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B
Rating: 5 out of 5
Fine
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G
Rating: 5 out of 5
Very satisfied with the fast delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
M
Rating: 5 out of 5
Everything is fine... Thank you
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S
Rating: 4 out of 5
The material I received was high quality, but not what I expected. The website needs some work and does not give any details regarding the product and the construction. I was expecting something akin to CubicFun models, no glue, heavy cardboard, snap together, but this is sheets of paper you have to carefully cut yourself and then glue together.
Response from 1001hobbies
Samuel, Thank you for sharing your feedback with us. We're glad to hear that you found the material you received to be of high quality, but we regret that it didn't meet your expectations. Your comments regarding the website and its lack of detailed product information are noted. We understand the importance of providing clear and accurate descriptions to ensure that customers have a proper understanding of the product they are purchasing. We will certainly take your feedback into consideration as we work to improve our website and enhance the product information provided. We apologize for any confusion regarding the construction of the model. Our aim is to provide models that are easy and enjoyable to assemble, akin to CubicFun models. We're sorry to hear that the product you received did not meet this expectation. We will review our product descriptions and ensure that they accurately reflect the materials and construction process involved. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We value your input and are committed to providing you with the best possible experience. Thank you for bringing this to our attention.
L
Rating: 5 out of 5
Everything went great I am very satisfied
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F
Rating: 5 out of 5
Serious and professional site . order received without any problem .
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A
Rating: 5 out of 5
Model store with many quality brands and wide assortment in all areas. Accurate shipping times within the time specified in the first order, and sending e - mail updates to notify shipping status. Also competence and friendliness of the call center staff to provide information. I would definitely recommend it for purchasing modeling products. Alexander D.
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Response from 1001hobbies
Dear Alexander, Thank you so much for your valuable feedback! We are thrilled to hear that you enjoyed your shopping experience at our model store. We are pleased to offer a wide range of quality brands and a complete assortment in all areas of modeling. It is extremely gratifying to know that our shipping times were accurate and that you received regular email updates on the status of your shipment. Our customers' satisfaction is our top priority, and we constantly strive to provide reliable and timely service. We also greatly appreciate your recognition of the expertise and friendliness of our call center staff. We are here to offer assistance and detailed information on all our products. Thank you again for recommending us for modeling purchases. We look forward to welcoming you back to our store in the future! Kind regards,
C
Rating: 5 out of 5
Speed
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A
Rating: 5 out of 5
Fast delivery and very well packaged
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R
Rating: 5 out of 5
Professionals
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C
Rating: 5 out of 5
Excellent performance and impeccable service
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R
Rating: 5 out of 5
it's not your fault heller no longer supplies paint
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C
Rating: 5 out of 5
Wide choice and attractive prices, with the only complaint being the tracking of pre-ordered items.
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M
Rating: 5 out of 5
excellent service, too bad about the German and English instructions...
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F
Rating: 4 out of 5
As usual!!! Perfect delivery Thank you.
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F
Rating: 4 out of 5
Perfect delivery as usual !!!! Thank you.
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D
Rating: 5 out of 5
T BIEN.
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D
Rating: 5 out of 5
Very good.
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V
Rating: 4 out of 5
My order arrived safely. I was reassured several times that my parcel was being prepared.
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P
Rating: 5 out of 5
fast and perfect receipt of goods, top+++
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
R
Rating: 5 out of 5
Order fulfilled in a short time, material packed with care and met the requirements. Positive experience
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W
Rating: 5 out of 5
Top fully satisfied
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D
Rating: 5 out of 5
Considering the fact that they are in Europe the orders arrive pretty promptly, plus they have some product available from no others…
5 stars
5 stars
W
Rating: 5 out of 5
Very happy with my purchase. All good no issues. Delivered in good packaging so item came in excellent condition. I would recommend ordering from them.
P
Rating: 5 out of 5
Once my item was shipped, it arrived quickly and I had no issues.
M
Rating: 3 out of 5
The order was properly completed and delivered, but the DHL home delivery did not work well! The parcel was not left at the DHL drop-off point as usual, but was redirected to a pick-up station.
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D
Rating: 5 out of 5
Top!
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N
Rating: 3 out of 5
Expected shipment time was promised to be 1 week since order - turned out to be almost a month! Goods and delivery were fine.
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T
Rating: 5 out of 5
Great!!!
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