Customer reviews of 1001hobbies

I'm very happy with my order from you. Your service and professionalism are top-notch.

Shipping was quick and trouble-free. But, and this is a real problem, it's a model to be assembled and all the instructions are in a foreign language (German - English) whereas the whole site is in French and I didn't see that there was a warning on this point. I complained and the site offered to return the equipment. That's a good thing. But I have to pay for the return whereas I consider that the responsibility is on their side. We'll see if they actually cancel the sale... So it's been a calamitous experience.

Everything went great

Great service, fast and dedicated! just little bit expensive in some products like complete kits, but nice service.

SATISFIED WITH THE ORDER AND THE SITE MAKES IT POSSIBLE TO FIND MODELS THAT ARE DIFFICULT TO FIND IN STORES

All is well outside of the somewhat too long transportation.

Quality product, and most importantly Accurate shipping status information. Excellent courier firmopoint service. Alexander

Very satisfied with your service. We are warned in advance, during and after delivery; thank you.

Quality gunpla. And received as soon as the product was back in stock.

Delivery was fast and complete as per order. Everything was well and safely packed. I would gladly order again at any time!

Comme d'habitude très bien. Contact, livraison et produit.
Juste une remarque à propos de l'image montrant la couleur du pot Or Humbrol qui montre un jaune doré alors que la couleur du contenu du pot est Or et pas jaune.

shipping is too expensive.

The product was very good, the product is as it was presented, and the delivery was fast

Everything perfect, as usual.

Simply impeccable

Hello, I received the parcel, but there is no reference or name on the paint pots. When two colors look the same, how do you choose? Also, is this water-based paint? I'm a novice, I wanted to put all the assets on my side to make a beautiful model, but I see that it does not start very well. Sincerely

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The order went smoothly and the goods arrived safely within the originally stated delivery period. I was a little worried about the long delivery period without any feedback or status updates, but this was unfounded. I will be happy to order again!

Hello, I am very satisfied with 1001 Hobbies. I have bought several items on your site and I have never had a problem with packaging or delivery time. Everything is ok. Sincerely

Very professional, fast, responsive, I can only recommend 1001 hobbies.

Very responsive order placed on Tuesday delivered on Thursday Competitive price

Site OK Perfect delivery

Delivery time not respected. Almost three weeks to receive the items. But I was charged immediately!

very satisfied, please deliver the missing items as soon as possible

I had placed an order on 18-01-24, After the order a few items turned out to supposedly have a 1 to 2 week waiting period. On 18-02-24 I was tired of waiting and wanted to cancel the order. At first they pretended not to understand what "cancel" means and said the order would not be complete until 27-02. After I kept insisting that I want my money back,they had quickly shipped the order incomplete against my wishes. Since the customer service is lying to you and apparently has no qualms about taking money out of your pockets with worthless service, I had turned to Paypal and refused the package in advance (I received an email with return instructions that I would have to pay the costs as well, they are a bunch of idiots). Now that Paypal is watching, after many emails in which I kept repeating myself, they finally agreed to refund my money. The package was only delivered back to the sender on 24-02, and now I'm still waiting for my money (220 euros). In short, a shady company run by shameless crooks and liars, who will try anything to get money out of your pockets.

Very fast delivery, no complaints. :-)

I haven't received the order yet.

Fast and accurate shipping, quick to order and above all low price I recommend 1000%.

Excellent. See you soon

Top I recommend

Very disappointed order 2 puzzles received only 1 and instead of having a refund directly to my account it makes me a credit while for the puzzle I walk to the heart so the credit voucherbm will not serve

Hello, Parcel received with two products instead of three as indicated on my order. No explanatory note.
What I find most annoying is to get a robot on the phone. No more real contact?
Too bad. A real shame.

Nothing to say everything went well from order to delivery. Even warned of delays and responds very quickly in case of question bravo I recommend

I have not received my order. I have sent you an email.

Relatively long processing time.

All correct. Recommended.

Order received without problem. Large selection of 1/72 scale models and figurines. Serious and professional site.

Bad communication on how long you have to wait for your items.
One of my items came in damaged.

deadline met, products arrived safely.

I found what I was looking for quite easily and shipping was very fast.