Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

H
Henri R.
Rating: 5 out of 5
following a purchase from 18/02/2024
The models shown should always be in stock (not show models that are out of stock).for the "rest" qualifier: extra....
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P
Philippe T.
Rating: 5 out of 5
following a purchase from 24/01/2024
The site is easy to use, products received as described, delivery on time. Perfect
J
JEAN-LUC T.
Rating: 5 out of 5
following a purchase from 17/02/2024
parcel delivered on time. pleased with the fast and efficient service.
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C
Charlotte D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very serious site. Fast delivery time. They even called me after delivery to see if I was satisfied. I recommend it!
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D
Denis R.
Rating: 5 out of 5
following a purchase from 17/02/2024
No problem at reception
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H
Herbert B.
Rating: 4 out of 5
following a purchase from 20/01/2024
Good
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D
Dominik W.
Rating: 4 out of 5
following a purchase from 06/02/2024
I ordered an Rc body and had to wait a very long time for it to be sent out. The body itself fits very well. I have nothing to complain about.
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J
Jean Guy N.
Rating: 1 out of 5
following a purchase from 11/02/2024
The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.
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Response from 1001hobbies
Hello Sir, Thank you for your feedback. We would like to inform you that an after-sales service has been opened with our supplier following your contact with Customer Service. The supplier requires that you return the product in order to process the after-sales service. Without this, we cannot process it properly. Thank you for your understanding.
D
Dirk S.
Rating: 5 out of 5
following a purchase from 18/01/2024
Everything super
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D
DARIO G.
Rating: 1 out of 5
following a purchase from 27/11/2023
The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.
T
Toby T.
Rating: 5 out of 5
following a purchase from 12/01/2024
Fast Shipping.
H
Holger S.
Rating: 5 out of 5
following a purchase from 04/02/2024
No problems. All information received.
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M
Mark V.
Rating: 5 out of 5
following a purchase from 19/01/2024
An excellent service and a user friendly web site.
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B
Bart D.
Rating: 1 out of 5
following a purchase from 22/10/2023
Order was often delayed without possibility to cancel and get full refund
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G
guillaume R.
Rating: 5 out of 5
following a purchase from 27/12/2023
very good. To be recommended
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A
arturo C.
Rating: 5 out of 5
following a purchase from 07/01/2024
huge catalog
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Y
Yannick H.
Rating: 5 out of 5
following a purchase from 21/01/2024
Quick and easy to use
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J
Jean Marc G.
Rating: 2 out of 5
following a purchase from 09/02/2024
Good evening, I have asked twice to contact me following a problem with my parcel but nothing!
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A
ALAIN C.
Rating: 5 out of 5
following a purchase from 08/02/2024
Service that inspires confidence.
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R
Richard M.
Rating: 5 out of 5
following a purchase from 07/10/2023
Everything was great
L
Laurent G.
Rating: 5 out of 5
following a purchase from 20/01/2024
Very good
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M
Michel D.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fast turnaround and good order tracking
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A
alfred R.
Rating: 5 out of 5
following a purchase from 06/02/2024
faster delivery than advertised!
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M
Marcel Marie Emile L.
Rating: 4 out of 5
following a purchase from 21/01/2024
Perfection doesn't exist, so I can't put 5 but....
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E
Emmanuel G.
Rating: 1 out of 5
following a purchase from 09/01/2024
order partially received...no satisfactory response from customer service who tell me that the order has been delivered and they don't even have the list of what I had originally ordered, everything has been erased from the order history and I'm asked to demonstrate what's missing, the world upside down...no response in 48 hours and what's more unpleasant!!!!...
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R
Rosario B.
Rating: 5 out of 5
following a purchase from 06/01/2024
All ok
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 12/01/2024
Perfect
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C
Christian M.
Rating: 5 out of 5
following a purchase from 21/01/2024
Fast delivery.
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M
Marc G.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good site, but a little expensive overall.
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P
pascal G.
Rating: 5 out of 5
following a purchase from 10/02/2024
impeccable thank you.
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B
Benoit L.
Rating: 5 out of 5
following a purchase from 24/01/2024
Nikel
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J
Jean-Pierre M.
Rating: 3 out of 5
following a purchase from 06/01/2024
I don't think the site is to blame for my disappointment with the quality of the ^product purchased...
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D
Daniel D.
Rating: 4 out of 5
following a purchase from 24/01/2024
everything is perfect as usual, except for the excessive cost of delivery (30,00)
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P
Pierre O.
Rating: 3 out of 5
following a purchase from 20/01/2024
Didn't receive the pack pictured: wood glue instead of plastic glue, paints unsuitable for the model.
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M
Math S.
Rating: 3 out of 5
following a purchase from 28/01/2024
It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!
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U
Udo B.
Rating: 1 out of 5
following a purchase from 07/02/2024
I still do not know where the goods I ordered and paid for are and they have not been delivered to my address, which is not right.
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K
Konstantin P.
Rating: 5 out of 5
following a purchase from 12/02/2024
Everything is great!
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M
mario F.
Rating: 3 out of 5
following a purchase from 08/02/2024
It could be improved as graphics and how it's structured
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Y
YANN S.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very good..delivery time a little long...
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A
Alejandro L.
Rating: 5 out of 5
following a purchase from 02/02/2024
All ok
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