English 
B
Rating: 5 out of 5
Easy navigation Product selection
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
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C
Rating: 4 out of 5
This order went smoothly and was delivered as ordered in the required quantity at short notice.
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M
Rating: 5 out of 5
Súper!
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S
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Everything is perfect. If I have to put a flaw to the 1001Hobbies site is that the translation into Spanish is very improvable. Otherwise, navigation is easy and the service is impeccable. I am very satisfied and I highly recommend 1001Hobbies to anyone who is looking for good models. Thank you very much.
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Response from 1001hobbies
We sincerely appreciate your kind words and detailed comments about your experience with us. We are very happy to hear that you are generally satisfied with our service and that you found the navigation easy and the customer service impeccable. Regarding your comment about the Spanish translation, we are very sorry for any inconvenience this has caused. We take our customers' comments very seriously and will work to improve the quality of our translations in the future. We value your recommendation and appreciate your confidence in us. We always strive to provide the best possible experience for our customers and will be happy to serve you again in the future. Thank you once again for your support and for choosing 1001Hobbies. Best regards,
F
Rating: 5 out of 5
Ras Fast delivery
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F
Rating: 5 out of 5
Everything delivered correctly
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A
Rating: 2 out of 5
The order took much longer than specified before and during purchase. There was no explanation until I protested in writing.
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Response from 1001hobbies
Dear customer, We appreciate your feedback and sincerely regret any inconvenience caused by the delay in your order. We understand your frustration Please note that some of our products are made to order specifically for you through our suppliers. This may result in longer lead times compared to in-stock products. While we strive to provide accurate estimates of delivery times, sometimes unforeseen events can arise that extend these lead times. We will take steps to improve our communication in the future and thank you for sharing your experience with us. We appreciate your patience and understanding as we work to resolve these issues. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you. Yours sincerely,
A
Rating: 5 out of 5
Ras all ok
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T
Rating: 5 out of 5
I received the product in very good condition.
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G
Rating: 5 out of 5
The delivery was fast and reliable. That is always important in model making. Who wants to wait to continue building? Therefore: Recommendation
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L
Rating: 4 out of 5
Very large selection and very clear website. Unfortunately, well priced compared to other sites. Still long delivery time.
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M
Rating: 5 out of 5
Excellent service. Perfect parcel. Thank you
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H
Rating: 5 out of 5
Delivery took a little longer than promised. But I was kept well informed. Satisfied with my purchase.
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P
Rating: 5 out of 5
Good contact. Careful delivery. Meets my expectations.
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C
Rating: 5 out of 5
Top quality, good dimensions.
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J
Rating: 5 out of 5
Clear site on what is available and what is not for what I had to consult. Very fast, problem-free shipping.
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W
Rating: 5 out of 5
Everything fine.
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D
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
This is a great.model.I have never built one of these before.i think it's very good.looks good on its stand as well.thank you.
Response from 1001hobbies
thank you Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
A
Rating: 5 out of 5
as I already know this site, I am very happy with its service and would recommend it.
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J
Rating: 3 out of 5
Improve delivery dates.
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F
Rating: 5 out of 5
Perfect, I have already bought several times and always fast and easy.
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S
Rating: 5 out of 5
Nickel shaving
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F
Rating: 5 out of 5
Fast delivery and very good communication, highly recommended
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S
Rating: 5 out of 5
Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.
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S
Rating: 5 out of 5
Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.
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E
Rating: 4 out of 5
fast shipped item
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N
Rating: 5 out of 5
Items in perfect condition, prompt and careful dispatch
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
I have always found everything, sometimes long wait but worth it, very high quality.
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B
Rating: 5 out of 5
Lots to find, thanks to the easy search function everything is neatly put on the screen.Delivery time of the chosen item varies, whether it is in stock or still needs to be sourced.I am satisfied
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M
Rating: 4 out of 5
Fast delivery
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A
Rating: 5 out of 5
Everything fitted they had given me a signal that the art was back in stock.And also provided me with information I asked about 1/72 items because I almost don't work with those
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M
Rating: 5 out of 5
Beautiful model kit almost unobtainable. Great value for money as well.
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V
Rating: 1 out of 5
It took 17 days to send me the product.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience caused by the delay in the shipment of your product. We understand how important it is for you to receive your order on time and we sincerely apologize for any inconvenience this has caused. Our goal is to provide a fast and efficient service, and we regret that on this occasion we did not meet your expectations in terms of delivery time. We will take your comments into consideration in order to improve our processes and prevent similar situations from occurring in the future. We appreciate your patience and understanding. If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you in any way we can. Yours sincerely,
G
Rating: 3 out of 5
Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.
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T
Rating: 3 out of 5
Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea
P
Rating: 5 out of 5
Excellent product selection and fast shipping. Good communication on the status of my order. Perfect
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S
Rating: 2 out of 5
2 months to receive the order, item errors, shipping type errors... Telephone service was good, however
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Response from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon