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A
Rating: 4 out of 5
Apart from the very long delivery time, I have nothing to complain about. Thank you
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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C
Rating: 5 out of 5
Everything arrived perfect and very fast
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C
Rating: 4 out of 5
Product quality and price good, delivery service not very fast
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V
Rating: 5 out of 5
WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.
A
Rating: 4 out of 5
Helicopter received on time. Main rotor not working. No reply to e-mail sent a week ago. Unreachable by phone. ... I'll e-mail again.
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A
Rating: 5 out of 5
Very good quality products that I would recommend.
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V
Rating: 5 out of 5
excellent service
A
Rating: 5 out of 5
good experience delivery a little long but for a pre-ordered product, I recommend
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V
Rating: 5 out of 5
Anytime that I've ordered from this site I've gotten exactly what I ordered and on time. It's always good quality and they have a very large selection. I love it
A
Rating: 5 out of 5
Nothing to say, as described. A very nice model.
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A
Rating: 4 out of 5
Better care should be taken in packaging for shipping.
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A
Rating: 1 out of 5
I have already expressed my opinion on this subject, >5 weeks deliveries + missing items + packaging of paint pits loose in the box + lid of a broken can.... Very very dissatisfied... No longer trust your site
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A
Rating: 5 out of 5
Good transaction. No complaints.
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A
Rating: 5 out of 5
A practical, easy-to-use site.
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A
Rating: 5 out of 5
Well organized.
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A
Rating: 4 out of 5
Good buying experience except for the package which was badly packed.
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A
Rating: 5 out of 5
Great product availability, great prices, hyper-speed delivery.
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A
Rating: 5 out of 5
Delivery in 3 days, perfect, model well packaged
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A
Rating: 2 out of 5
Package crushed and perforated because no outer cardboard to protect the model
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Response from 1001hobbies
Hello, Thank you for your message. Could you please send us photos of the damage to the following address? [email protected] Upon receipt we will make a commercial gesture.
V
Rating: 5 out of 5
Everything worked out great
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V
Rating: 5 out of 5
I have ordered several times from 1001 Hobbies and have always been satisfied. All items were delivered.
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A
Rating: 5 out of 5
Very easy to navigate, so very easy to choose.....The rest is the same. Don't change a thing....
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C
Rating: 4 out of 5
,,,,
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C
Rating: 2 out of 5
Very slow and expensive shipping, the tracking did not say anything. The truth is that I will avoid buying here just because of how bad the shipping is, it is not worth it when other stores have better stock and shipping.
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Response from 1001hobbies
Hello, thank you for your message, which is very important to us. We apologize for the long delay. I see that you have chosen a low cost delivery method, which explains the longer delivery times. We will consult with the courier company to see if we can avoid these delays in the future. Have a nice day.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
I ordered the Huey model not directly from 1001 Hobbies, but they were the dealer that sent the kit to me. The process was good, I received all the purchase, shipment and delivery status info inns timely fashion. I would rate them highly for their service.
V
Rating: 5 out of 5
Very happy with my purchase of a loungefly bag, came in wonderful condition and a beautiful bag at a very good price, will definitely recommend them to anyone and will definitely buy from them again, thankyou for the wonderful service.
V
Rating: 5 out of 5
Large selection of decals. Great customer service and quick shipping.
A
Rating: 2 out of 5
I had to wait a long time and a box was missing in the package....
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Response from 1001hobbies
Hello, thank you for your important message. We are very sorry for this situation: I see that the necessary steps have been taken to return the missing product. Please do not hesitate to write to us again at [email protected] if you have any questions. Thank you for your trust and have a good day.
G
Rating: 5 out of 5
Good communication and well packed delivery.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
ras herve
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A
Rating: 5 out of 5
I sincerely give my opinion. Sometimes the price of certain products is higher. But what's really great is that you can find everything, with a very wide choice and a quick turnaround. That's why I gave it 5 stars, I've never been disappointed.
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C
Rating: 3 out of 5
Good afternoon, the product is fantastic, although I would like to be able to track the order and also, have a more concrete delivery date, thank you that's all.
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A
Rating: 5 out of 5
Perfect no problem thanks for everything
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A
Rating: 5 out of 5
Fast, efficient service
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G
Rating: 5 out of 5
Well delivered well taken care of. A very nice top of the line product. So nicely finished , highly recommended for any dino fan .
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A
Rating: 2 out of 5
As it happens they often sell things they don't have in stock and have to order, extending the promised delivery time.........
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Response from 1001hobbies
Hello and thank you for your important message. I am sorry to hear that the delivery time has gotten longer. We have a lot of products in stock, but we also have an entire section for excess orders, which is always clearly indicated. It is a choice we made to offer our customers as many products as possible, and we are proud to now offer over 150,000 products in our store. Have a great day!
V
Rating: 5 out of 5
The figure meets my expectations exactly! If you have one of Whitebeard you can send me an e-mail :)
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C
Rating: 5 out of 5
I love the variety of models they have, the prices are right, the only bad thing is the delay in shipping.
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