Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2023
Have the kit great delivery time
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2023
All turned up well packaged, great condition and no problems. ACE!!!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Reliable website! Order received and well packaged to protect the product! Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Serious service. Well packed.
On the other hand, one of the items ordered was marked "envoi immédiat" whereas once ordered it was marked "en attente de réapprovisionnement" on the order.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/01/2023
Almost £40.00pounds for a small paint mixer is a bit much in my book,a ripoff.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/01/2023
Everything is fine, gladly again
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
Delivery to Switzerland went smoothly. Any time again.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
fast service very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/01/2023
Fast delivery! Everything TIP Top!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/01/2023
Perfect and super friendly customer service
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G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 30/12/2022
had to wait a good 3 weeks for this item. i have to wait less time for an order from the UK or the States. substandard in these times
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
Everything is perfect, excellent communication for sending parcels, very fast delivery by colissimo suivi, excellence, thank you 1001 HOBBIES. Best regards.
Passionnément modélisme.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/01/2023
It was received immediately and everything was perfect.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
Very good site, lots of choice, order very quickly and well packaged. I highly recommend it.
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A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 04/01/2023
Currently very negative. Ordered two 1/72 scale aircraft kits and received two sets of paint masking.
I reserve the right to edit the review and should it turn out to be a mere error
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Response from 1001hobbies
Hello, thank you for your message, very important for us. We are very sorry about this situation. If not already, can you please send us photos of the products you received to [email protected]? We will find a solution for you. Thank you very much!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
Very good order tracking
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/01/2023
I had a bad feeling at first. But everything worked out well. Super fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
fast well protected nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
correct deadline
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
I received the puzzle before the date indicated at the time of ordering. I recommend this site.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Thank you for your fast delivery. The 2 3D puzzles are birthday gifts.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Nothing to say...
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Ras a quand les nouveaute 1/72 Cordialement
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V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
Everything went very well!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
no problem...
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2023
I have to admit that once I explained the problem, they solved it in very few days (exactly 4 days). I also want to emphasize that although they take a long time to ship, the shipments arrive very well protected.
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G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/01/2023
everything was right!
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Impec
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
Easy navigation, good delivery times
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2023
Good service and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Fast service. Product as expected
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/12/2022
Perfect delivery and material arrived on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
From order to delivery, impeccable follow-up, parcel arrived at destination in very good condition. I will come back to you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Package conforms to order and delivered on time
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/01/2023
EXCELLENT SERVICE AND FOLLOW-UP ON THE SHIPMENT OF THE PURCHASED PRODUCT
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
The first time I ordered on this site I was surprised by the speed of delivery time top nothing to say to stay at this level
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
fast efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2022
Do not take into account the mails and do not answer.
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Response from 1001hobbies
Hello, we're really sorry, but our customer service team is available Monday to Friday from 10am to 1pm and from 2pm to 5pm. It sometimes happens that when we reply to automatic e-mails, we don't receive our customers' e-mails. The safest way to reach us is to send an e-mail to [email protected]. Have a nice day.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/01/2023
Fast and very satisfied with their service
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