Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/01/2023
Not really a problem per se. It would be nice if they gave package tracking information or an easier way to check on your order. Placed an order and I don't think I even got a confirmation email. No way to track order or arrival date. My order just showed up one day. Before it arrived, I was half afraid that I had been scammed.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/01/2023
Good prices, fairly prompt dispatch.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/12/2022
Ordered on 5/12, got it delivered after christmas
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident beyond our control and apologize to you. The package was sent right away, but the delivery took quite some time as the holidays were approaching. Have a great day, https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2022
Ordered in early December but didn't arrive in time for Christmas. Probably mostly down to UK border chaos though and not your fault.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/12/2022
it arrived quickly, I found and bought in this model store the TT02 of Tamiya only for the beautiful body of the legendary subaru99 body to keep it only for display
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
At the beginning only, already some difficulties but very handyman I circumvent the obstacles I continue
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
Super fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Well-stocked site with plenty of choice at reasonable prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2023
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Professional, fast and friendly
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/12/2022
Late delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Very satisfied with my purchase! Thank you very much.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/01/2023
good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Nothing to report
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2023
Very prompt service with clear information throughout the delivery. You have made my grandson very happy, thank you.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
good value for money and impeccable service; I recommend it.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/12/2022
Excellent service and quick delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/01/2023
Everything perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2022
Item of Liam funko pop was only available on this site. Was kept up to date on order right till delivery.
Nicely packaged. Happy with order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/12/2022
super
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 06/11/2022
Ordered in early November and did not get in until late Dec . Had to contact myself for more info about it.
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for the unacceptable delays. We have taken measures to ensure this does not happen again. Have a great day.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/12/2022
The model looks nice but there was a referencing error: a letter error in the name of the bike so that the one I received wasn't the one named on the site. As I don't know anything about bikes, I didn't realize it, but it spoiled my gift. I would not recommend
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. Could you please send us (if you haven't already done so) photos of the box in question by e-mail to [email protected], so that we can pass on the information to the supplier? Many thanks! We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
Always great fast delivery. Thank you
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/12/2022
No incidents.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Everything is perfect, the choice, the prices and the after-sales service, bravo!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2022
Problem of delay in the order I wanted to cancel impossible to joindres I received the product 2 months after whereas I did not need it any more to disadvise
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're terribly sorry, but our customer service team is available by phone or e-mail at [email protected]. I see that Mondial Relais did indeed take some time to deliver your order. Once again, we apologize for this incident, which was beyond our control: I think the network must have been overloaded during the holiday season... We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2023
high port charges
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/01/2023
No problems in particular with the delivery and quality of the products, however, stickers were applied to the Tamiya cans that cover the label preventing the product's technical specifications from being read correctly.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/12/2022
Fantastic in all areas - top service - thank you very much!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/01/2023
delivers as agreed
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/01/2023
It is unfortunate not to be able to make a serious follow-up of the shipment. Likewise the fulfillment of the estimated date of reception. The contact with you is relatively fluid, in one direction. But it does not offer valid answers.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/12/2022
very bad
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Response from 1001hobbies
Hello, thank you for sending us a message. I see the order took a while to arrive, but are there any other problems? Please tell us more so we can understand all the difficulties encountered, from start to finish. Thank you
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/12/2022
I don't judge the product but the gift wrapping is unspeakable plus the delivery time unacceptable since you charged me extra to have the item to get it after the given date.
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Response from 1001hobbies
Hello, thank you for your important message. We are very sorry if the packaging arrived damaged, we will forward the information to our warehouse. I am sure you will be able to find the right date for your order, but it is the expected date of payment that matters. Have a good day.
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 30/12/2022
Immediate shipment? I received it yesterday the 16th, so it took me 16 days to receive it.
That seems like a lot of days to me.
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Response from 1001hobbies
Hello, thank you for sending us an important message. We are very sorry for the delays, which are beyond our control. This is not an immediate delivery, but an immediate shipment, the duration of which varies depending on the chosen delivery method: economy or express. We ship the order as soon as the purchase is made, but the low-cost delivery method slows down the date in times of high demand. Have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
Serious site. Order arrived within the time announced. Thank you
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/12/2022
THE ORDER DID NOT ARRIVE ON THE ESTIMATED DELIVERY DATE AND HAS ARRIVED ALMOST 10 DAYS OR MORE LATE
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Response from 1001hobbies
Hello, thank you for sending us an important message. We are very sorry for the delays, which are beyond our control. We ship the order as soon as the purchase is made, but the low cost delivery method slows down the date in times of high demand. Have a nice day.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 05/01/2023
Item arrived damaged and company cannot be reached by phone.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/01/2023
The kit is just as I imagined the packaging and delivery perfect I can only recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Fast delivery, minimal packaging (thanks for the planet), competitive prices...I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
Very good!
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