English 
A
Rating: 5 out of 5
very good product
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Everything is perfect, with a wide selection of items. The only negative point concerns the aeromodelling activity, where I find the prices excessive, about twice as expensive as the specialist sites. I've been involved in this activity for many years.
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A
Rating: 5 out of 5
PERFECT
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C
Rating: 5 out of 5
It is exactly the same as the picture, delivered on the date I was told.
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C
Rating: 1 out of 5
It took too long, I am not at all happy with the service, I will never buy here again.
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Response from 1001hobbies
Hello, thank you for your message. We take good note of it. I would like to draw your attention to the fact that we depend on the reactivity of the delivery person, knowing that you have opted for an economical delivery, which unfortunately is not a priority in your services. Have a nice day.
A
Rating: 5 out of 5
very well thought-out site, with all kinds of models
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A
Rating: 5 out of 5
bravi
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A
Rating: 4 out of 5
The product was given as available, but I had to wait a few days for it to be restocked. However, I received it in twenty days.
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A
Rating: 3 out of 5
I placed an order in November. The amount due was deducted from my account, but I haven't received anything. When I went to the 1001 hobbies website to find out the status of my order, surprise, it had been cancelled... Strange. I tried to contact the sales department by phone... I couldn't reach them. I finally sent an e-mail. I received the unpleasant surprise that I had to bring proof of payment. Fortunately, I was able to do so. Anyway, I finally received my order at the beginning of January, a few days ago. Not bad for an order placed in November.
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G
Rating: 5 out of 5
Good and neat
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G
Rating: 5 out of 5
Always on time with delivery
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A
Rating: 5 out of 5
Very good, fast delivery.
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V
Rating: 5 out of 5
Easy to use website
A
Rating: 5 out of 5
First order and everything is there, no worries, perfect. thank you
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A
Rating: 5 out of 5
Delivery on time and products fully compliant.
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A
Rating: 5 out of 5
Secure and punctual shipment (delivery date respected.). Excellent service.
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G
Rating: 5 out of 5
Everything went very smoothly, fast delivery & very wide selection! definitely recommend!
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A
Rating: 5 out of 5
perfect thank you
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C
Rating: 1 out of 5
I hate to write a bad review about model stores, but this one in particular is just not good enough. It turns out that I order three models, and for one of them they send me an incorrect reference, another model. Nothing happens, it can happen to anyone. As I keep the item intact and sealed, I take pictures and contact them to exchange it for the correct reference. As an answer they practically laugh in my face telling me that it is the same reference, all this in spite of having in front of me the attached photos of the order and of the received model. From then on, silence, they don't answer emails anymore. I am very sorry but this will not happen to me again. From now on, as much as I hate it, I will buy all these items on Amazon, which I know will offer me a better response to any problem. Run away from this French store, it is not worth the risk.
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Response from 1001hobbies
Hello, thank you for your message. We will take your comment into account to improve our services in the future. I see that there was indeed a referencing problem, we are very sorry. We have proposed you by email several solutions to return the item or offer you a refund. Do not hesitate to contact us by email at [email protected]. Thank you and have a nice day!
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Delivery on time. The items ordered were well packaged.
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C
Rating: 2 out of 5
Very bad transport. They make you pay 12 € to arrive urgent in 2-3 days and in the end it takes more than 7 days.
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Response from 1001hobbies
Dear customer, thank you for your message. We are sorry to hear that your experience was not to your satisfaction. I see that a refund of the shipping costs has been made as compensation. Our apologies once again. Have a nice day.
G
Rating: 5 out of 5
I am very satisfied with the 1001 hobbies.co.uk of my order and delivery on the correct date . I see further necessary orders to be made in these coming months . 1oo1 hobbies keep up the good work ( congratulations ) .
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A
Rating: 5 out of 5
Perfect transaction! Thank you very much.
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A
Rating: 5 out of 5
Hello good product despite the 2 bad experiences in your deliveries
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G
Rating: 1 out of 5
Coming very late
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Response from 1001hobbies
Dear customer, thank you for your message. We are sorry that your experience was not satisfactory. We will take note of your feedback to make improvements in the future. Have a great day.
A
Rating: 5 out of 5
It was perfect
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A
Rating: 5 out of 5
First purchase on this site, large choice, interesting prices. Delivery in 3 days, a nice surprise as it was announced in 5! I would definitely recommend 1001hobbies.
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G
Rating: 5 out of 5
Excellent service
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G
Rating: 1 out of 5
Order not received
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Response from 1001hobbies
Hello, thank you for your message. The package has unfortunately been rerouted, beyond our control, and we are very sorry about that. As indicated in our email yesterday, we have placed a new GA9BMTLYZ order which is currently being prepared. Have a great day!
A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Good, clear site navigation, very well-prepared parcels and very good protection for fragile items, fast deliveries. All in all, a highly professional service.
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A
Rating: 1 out of 5
2nd time qUE damaged product in the parcel!!! worse than the first time; in addition, cardboard with oily product on it!?!!
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Response from 1001hobbies
Hello, Thank you for your comment. We are terribly sorry for this problem, which is beyond our control. We have contacted the supplier for a response. As soon as we know more, please be assured that we will take the necessary steps to provide you with a suitable solution. Thank you for your patience.
G
Rating: 5 out of 5
order was correct and delivered on time
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A
Rating: 4 out of 5
delivery time a little longer than advertised, otherwise nothing to complain about and very satisfactory products
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V
Rating: 5 out of 5
Great communication and order showed up when they said it would!
V
Rating: 4 out of 5
Shipping was a little expensive for a small order. Everything else was great
C
Rating: 5 out of 5
O envio do pedido foi quase imediato!
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A
Rating: 5 out of 5
Very satisfied.item shipped on the date announced and received within the week. Easy navigation on the site to register,find and order the item. Two remarks: Delay in updating the shipment tracking on your site.item already arrived when the tracking indicates a delay in shipment. The item ordered (photoetched boards 1/35) sent in a bubble envelope (very good) but without cardboard to stiffen (a pity) In any case thank you and happy new year.
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A
Rating: 4 out of 5
Good readability of products fast delivery and well packaged
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