Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Fast and compliant
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/10/2022
The problem is that it takes a long time to arrive.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2022
Great assortment and very fast shipping, great !!!
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/11/2022
Everything was fine. However I received an order of Tamiya paints with no name and no reference. Although the fault may be the manufacturer's, however they have not been able to fix it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Simple, intuitive, efficient
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/10/2022
In a bubble envelope, do not send
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/10/2022
1st order last year, 3D wooden puzzle, 2 months before delivery and 3 telephone reminders, with broken promises.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/11/2022
Everything arrived and the packaging was not damaged. It did take a while to ship but it arrived a day ahead of schedule.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/11/2022
GREAT
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Very good good communication
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/11/2022
Packaging arrived damaged but product itself was good so otherwise no complaints. Top webshop and definitely recommended !
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2022
Delivery took longer than expected, with the wrong tracking for Belgium. He told me I had received it when I hadn't. 2 weeks late.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Pleasant with a wide selection. Two suggestions concerning the models: detailed photos of the models + photos of the contents of the boxes. Sincerely, Bruno
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 30/11/2022
Packed only in bubble wrap, no extra box. As a result, a large dent in the packaging.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/11/2022
Everything perfect! Fast delivery! The goods were flawless.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 10/11/2022
Fast shipping. Good customer service
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 11/11/2022
Order placed on November 11 and received on December 2. Only after order confirmation appears the actual stock of the purchased items, which justifies the long wait for receipt of goods. Upon opening the package , one item is missing, immediately reported as required by the site. The phone number marked as phone contact has perpetually an answering machine that does not even put you on hold " due to traffic I mean of the phone lines " and how do I communicate ? I still have an order placed on November 23, also delayed due to lack of items in stock reported after payment is order confirmation. I will never use this site again and do not recommend it because of the total lack of communication and transparency.
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Response from 1001hobbies
Hello, thank you for your message, your opinion is important to us. Delivery times are clearly stated in the product description, just below the price, and a summary is displayed just before payment. As for customer service, we are receiving a large number of calls, so please feel free to call back during business hours. In any case, please email us as many details as possible about your receipt, including photos if possible, to [email protected]. Our customer service team will be happy to resolve the issue. Have a great day
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/10/2022
Ordered items as gifts in October, now December not received the items and no contact from 1001 about any problem,
I contact them to be told I won’t be getting my order, no real explanation why,
Very disappointed as the items were gifts
Not happy
Response from 1001hobbies
Hello, thank you for your message. Your opinion is important to us. After checking, it is a low cost shipment, not tracked and not priority, which explains the delay of up to 4 weeks to arrive. I'm sorry about that. As of 17/12/22, we will be able to resend if the package has not arrived. You just have to write to us at 1001hobbies.com Keep us informed. Thank you!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2022
Received regular updates on my order. Item arrived well packaged and was beautifully wrapped inside the delivery box.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Perfect, fast shipping, just some difficulties to access my search.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/10/2022
Very nice product, nothing to say. On the other hand, I had to wait more than a month for my order to be sent ... A friendly customer service representative never got back to me as agreed to find out the status of my order! Very disappointed!
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 21/11/2022
The deadlines shown on the website are not what they are in the end at the time of delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/11/2022
Everything super
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/11/2022
Quick delivery and in accordance with the dcescription
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/11/2022
Good site, prompt delivery, good products
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/11/2022
Without question, excellent.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/11/2022
Item has still not arrived. Poor reply when I questioned delivery date.
Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that you have chosen a shipment without tracking number and therefore we are not able to know where the package is. As such we will reship your order. Thank you for your feedback,
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/11/2022
Fast shipping, great products
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
ras popol
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Perfect to recommend!
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Colis Simon took us on a 2-day tour of false appointments, only to pick up the parcel at the post office, which was a real shame.
Sincerely
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2022
Satisfied with delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
excellent service, congratulations to the driver
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Fast delivery.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
No problem at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2022
Shipment in one week instead of 24h on the site brand in stock, difficult navigation and not clear so I took the artr instead of the rtr, price too high so with the addition of the radio I find myself at the normal price, (ordered during black friday sav indicates in stock around 8/12 and delivered 3/12, it was my first order, it will be the last.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] so that we can find a solution. Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
The site is very good, the delivery serious and fast when the products are in stock.
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