1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2022
I took advantage of Black Friday to make these purchases. It's one of the rare occasions when you can get good prices on certain products, but generally speaking it's the least interesting offer on the market. I also wanted to buy a Dumas boat with an internal combustion engine, but the explanations concerning the technical specifications were insufficient or even non-existent for this product, so I preferred to postpone my purchase and look at the competition from across the Rhine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
I've been a customer for a few years now, and I've noticed that the delivery time is shorter than usual - great! On the other hand, the condition of the parcel, with the box all dented, gave me a few cold sweats when I picked it up at the post office. Happy holidays to the whole team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Perfect delivery for the product ordered
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/12/2022
The package was delivered neatly and quickly
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2022
Shipping time a bit long, but nothing serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
Order delivered on Friday instead of Monday (5 days later at Point Relay)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Seriousness, professionalism and top-notch soap.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2022
I give 3 stars only for the customer service which is very reactive, attentive and does its best to find solutions. On the other hand, 15 days to receive my parcel, and yet specified in stock at the time of my order. Moreover, given the price, it is not normal at all that the parcel (cardboard where the model is) is badly packed and thus cardboard damaged! that does not look good to offer. For the model and painting that I received, I hope that all is in conformity because I do not know anything about it.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2022
Although it took a while to arrive, they finally brought the package. I think they would have to fix the Correos issue because whenever I buy something, they always send me a message because the customs costs have not been paid. In spite of that, in the end, it arrives.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast delivery, well-packed products
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/12/2022
Fast shipping time and conformity of the products with the pictures on the site. Recommended.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/12/2022
Courier shipment a few days after purchase, delivered the next day. Lots of products and great prices!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/11/2022
Delivery time was acceptable considering where it was shipped from. However, communication was pathetic!! It took three emails to finally get a response from someone in France in broken English with a tracking number and how it was being delivered. Tracking was still a problem. I also tried calling the two U.S. phone numbers during normal business hours leaving a detailed message and return phone number. No one ever called. I would give customer service a rating of 0 out of 10. Otherwise, the item did arrive in good condition via USPS.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
Compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Very good product
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/12/2022
A wrong delivery was promptly taken back and refunded at my own expense, the 2nd delivery came very quickly. I am satisfied!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Order received as I expected. Fast and well packed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2022
les produits sont que j'avais commandé sont intact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
No problem, fast and efficient
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 21/10/2022
Long delivery time, lack of clarity about availability when ordering, which generated an error. Virtually no chance to communicate. On the first order it is not at all clear that the store is outside Italy. I received a coupon (11€ refund) that would force me to place a new order. I asked for a refund, but received no response. Keep the 11€, but you lost a customer.
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Response from 1001hobbies
Dear customer, Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Therefore, your comments are very important to us and we take them very seriously! We are sorry about the situation. Unfortunately, we opted for a coupon because we cannot refund you without returning the product. If you prefer this method, please send an email to [email protected] Our customer service teams are happy to assist you. Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
very good product corresponds to my request
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/12/2022
the item received is good but there were problems with the shipping address
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
no problem, deadline met
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2022
Disappointed, almost 10 days to receive my package at 9.90€ postage, it's expensive, especially since there was only one item to prepare. The box was badly taped, the label was coming off, the letter carrier told me I was lucky that my parcel had arrived safely!
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 25/10/2022
I bought a fragile collectors item. This was shipped in an envelope while I paid enough for decent shipping... As a result, the product was damaged!
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Response from 1001hobbies
Hello, thank you for your message, your feedback is very important to us. We are sorry for this problem beyond our control. Could you please send us an email with pictures to [email protected]? In any case, we will forward the information to our warehouse. Thank you and have a great day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
a beautiful model also good quality I'm happy thank you to you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Perfect brand new impeccable kits in full compliance with 1001 hobbies website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/12/2022
Very fast delivery! Everything top, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good, they answer all the doubts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Very clear site, good product info, good navigation and then very good tracking for delivery. Perfect. Would recommend.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast and problem-free. Top product.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Logical explanation of deadlines and regular messages on progress
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
bonjour, la commande répond a mon attente, ce kit me rappelle mes début dans le modélisme ,par contre je le modifie en moteur brusless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
as always, great delivery and products
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/11/2022
I am satisfied with the website.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2022
Delivered just in time
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2022
For items declared as "immediate delivery" on the site, I had to send two messages of "complaint" before receiving my parcel after 10 days of waiting. My order had obviously not been prepared, because delivered to the carrier, it was delivered to me the next day. Satisfied with the site and the products, but very disappointed with the service in this case.
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