English 
A
Rating: 5 out of 5
Perfect RAS
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
G
Rating: 4 out of 5
Well cared for
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V
Rating: 5 out of 5
Excellent service
A
Rating: 5 out of 5
I am satisfied from one end to the other..telepphone.commande.et suivi.merci
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V
Rating: 5 out of 5
Came very quickly, very easy to use website
A
Rating: 5 out of 5
Very happy with 1001hobbies. But to the attention of suppliers, they should not put on their presentations figurines that do not exist in the box, or at least clearly indicate it. Thank you.
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A
Rating: 5 out of 5
serious site and great products
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A
Rating: 5 out of 5
Professional, convenient and always there if clarification is needed. Very good indeed!
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V
Rating: 5 out of 5
Easy to use the web site and order. The item was delivered when advised.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect. Very responsive sales department.
Beware, however, of the packaging used, which is still not very suitable for the products dispatched.
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Beware, however, of the packaging used, which is still not very suitable for the products dispatched.
C
Rating: 3 out of 5
I am going to buy again, but my order had some problems and delays, and the communication (maybe because it was summer) was not the best. Even so, I understand that these things happen, and it is true that, with those difficulties, it was solved.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 5 out of 5
all good, I received what I purchased
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G
Rating: 1 out of 5
NEVER ORDER HERE !!!!! does not keep appointments. literally never answer the phone. Call back requests are also not made. returning something is impossible.
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G
Rating: 1 out of 5
NEVER ORDER ANYTHING HERE !!!!!! Bad company, delivery times not according to agreement but 4 weeks after promised delivery date, try to return a product that was not delivered properly and also they do not take that from the post. i tried to call them phone they never answer! and asked if they want to call me but that does not happen either. for warranty you can also not apply because you simply do not get contact with them.
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G
Rating: 2 out of 5
This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German.
I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.
Translated reviews
I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.
Response from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize. Your feedback is very important to us as we strive for continuous improvement. Best regards, 1001hobbies Customer Service.
A
Rating: 5 out of 5
Fast and always kept me informed about the shipment
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A
Rating: 5 out of 5
nothing to say impeccable
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V
Rating: 5 out of 5
Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!
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V
Rating: 4 out of 5
After a mistake with the first order, my paints arrived as requested
A
Rating: 5 out of 5
Order and shipping were fast. Efficient, nothing to say.
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A
Rating: 5 out of 5
Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.
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C
Rating: 5 out of 5
Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.
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A
Rating: 5 out of 5
Ideal transaction! A+++++
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V
Rating: 5 out of 5
Everything went really smooth and I got my package on time.
G
Rating: 4 out of 5
was fine
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A
Rating: 4 out of 5
DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT
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A
Rating: 5 out of 5
Very good even if a little expensive
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A
Rating: 5 out of 5
All is ok
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A
Rating: 5 out of 5
Excellent service, very fast delivery in 24h. Perfect.
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V
Rating: 5 out of 5
The items are always as described and I have had several previously. However the delivery lead time is a slight long with regard to the current delivery market any shortening would improve the market for 1001HOBBIES.
A
Rating: 5 out of 5
Excellent! Just what I needed to bring my Titanic model to life. Very realistic finish, fair price, very fast delivery. Thanks
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A
Rating: 4 out of 5
The heller paint pots are dwindling, very small. But 1001 hobbies is the best way to treat yourself.
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A
Rating: 5 out of 5
many references on the site, and the prices are very fair.
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A
Rating: 4 out of 5
Good, product available and delivered on time ....
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C
Rating: 4 out of 5
Happy with the purchase, it took a little longer than expected to come, but happy.
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A
Rating: 5 out of 5
Fast, reliable delivery, good communication
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A
Rating: 5 out of 5
fast, well-protected shipment
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C
Rating: 1 out of 5
I have not received the product, it appears again as returned, I have claimed in different occasions the delivery, by phone and email. Today I have requested a refund of the amount of my order.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
G
Rating: 5 out of 5
speed of delivery
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