Customer reviews of 1001hobbies

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Geverifieerde Koper

Rating: 5 out of 5

Published on 09/12/2022, 08:24 following a purchase from 28/11/2022

everything was fine

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Verifizierter Käufer

Rating: 3 out of 5

Published on 09/12/2022, 07:44 following a purchase from 27/11/2022

Long delivery times, it took over a week for the parcel to be posted.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/12/2022, 23:43 following a purchase from 02/11/2022

Easy, user-friendly

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Comprador Verificado

Rating: 4 out of 5

Published on 08/12/2022, 23:15 following a purchase from 29/11/2022

The product met my expectations, but the delivery time information was a bit erratic. But overall, I would recommend it.

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Acquirente Verificato

Rating: 5 out of 5

Published on 08/12/2022, 22:48 following a purchase from 28/11/2022

easy ordering, fast shipping

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Response from 1001hobbies Published on 30/12/2022

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

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Acquirente Verificato

Rating: 5 out of 5

Published on 08/12/2022, 22:37 following a purchase from 26/11/2022

Punctual and quality

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Verified Buyer

Rating: 5 out of 5

Published on 08/12/2022, 20:51 following a purchase from 22/11/2022

Quick turn around and customer service!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/12/2022, 20:47 following a purchase from 06/11/2022

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/12/2022, 19:47 following a purchase from 02/12/2022

No problem finding my items, easy navigation between the different sectors. Easy to order, secure payment and most importantly early delivery. Would recommend.

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Verified Buyer

Rating: 4 out of 5

Published on 08/12/2022, 19:47 following a purchase from 19/11/2022

Good range of products that I have not seen on other sites. Excellent customer service…personal, quick and thoughtful. Definitely a two-way exchange.
I did not realise that my order was being shipped from France! I would not have questioned the extra delivery time had I known.

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

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Comprador Verificado

Rating: 4 out of 5

Published on 08/12/2022, 18:13 following a purchase from 25/11/2022

Everything went perfectly

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Verified Buyer

Rating: 5 out of 5

Published on 08/12/2022, 17:47 following a purchase from 29/11/2022

My order arrived on time and in perfect condition. It exceeded my expectations and I look forward to doing more business with this company in the future

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Acheteur Vérifié

Rating: 2 out of 5

Published on 08/12/2022, 16:22 following a purchase from 22/10/2022

Too expensive and very long lead times. Sale without stock.

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Response from 1001hobbies Published on 09/12/2022

Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are essential to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service

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Comprador Verificado

Rating: 3 out of 5

Published on 08/12/2022, 15:49 following a purchase from 21/11/2022

The orders I have placed are taking much longer to be delivered than what it says on the web. I have phoned and emailed them and they never reply .... I am certainly not getting a good deal.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/12/2022, 15:38 following a purchase from 23/11/2022

Long lead time for stock Ordered 23/11 received 07/12

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Verified Buyer

Rating: 5 out of 5

Published on 08/12/2022, 15:27 following a purchase from 25/11/2022

As ordered, on time and kept updated on progress

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

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Geverifieerde Koper

Rating: 2 out of 5

Published on 08/12/2022, 14:52 following a purchase from 18/11/2022

standard delivery from belgium to netherlands takes over 3 weeks , a package from japan is even faster. better to mention that specifically so a faster -and more expensive- method can be chosen.

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Response from 1001hobbies Published on 09/12/2022

Hello, thank you for your feedback, your opinion counts heavily. I notice that on one of the products (the beads) it is clearly stated that there is a waiting period of several weeks "In stock with our supplier, shipped from our warehouse within 1-2 weeks of your order", while the product is ordered from our supplier. We are sorry if this was not clearer. If in doubt, please contact our customer service: [email protected] or +31 (0)85 80 81 159. Have a nice day. Translated with www.DeepL.com/Translator (free version)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/12/2022, 13:24 following a purchase from 01/12/2022

SATISFIED

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Comprador Verificado

Rating: 5 out of 5

Published on 08/12/2022, 13:18 following a purchase from 27/11/2022

a wide variety of products and quick response to orders.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/12/2022, 13:03 following a purchase from 04/12/2022

Arrived on time and in good condition.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/12/2022, 11:58 following a purchase from 09/11/2022

I have ordered several times. Models, tools, paints...always satisfied with my purchases.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/12/2022, 08:13 following a purchase from 01/11/2022

NOTHING TO SAY GO ON AND MERRY CHRISTMAS

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2022, 22:31 following a purchase from 01/12/2022

discovered by chance. a very original gift for christmas. Fast shipping and product as advertised. I recommend Flo 200%.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2022, 21:16 following a purchase from 02/11/2022

fine

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2022, 20:57 following a purchase from 11/11/2022

Fast and compliant

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Comprador Verificado

Rating: 4 out of 5

Published on 07/12/2022, 19:39 following a purchase from 29/10/2022

The problem is that it takes a long time to arrive.

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Acquirente Verificato

Rating: 5 out of 5

Published on 07/12/2022, 19:07 following a purchase from 29/11/2022

Great assortment and very fast shipping, great !!!

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Comprador Verificado

Rating: 3 out of 5

Published on 07/12/2022, 19:03 following a purchase from 30/11/2022

Everything was fine. However I received an order of Tamiya paints with no name and no reference. Although the fault may be the manufacturer's, however they have not been able to fix it.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2022, 16:41 following a purchase from 28/11/2022

Simple, intuitive, efficient

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Comprador Verificado

Rating: 3 out of 5

Published on 07/12/2022, 16:20 following a purchase from 30/10/2022

In a bubble envelope, do not send

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Acheteur Vérifié

Rating: 2 out of 5

Published on 07/12/2022, 10:48 following a purchase from 20/10/2022

1st order last year, 3D wooden puzzle, 2 months before delivery and 3 telephone reminders, with broken promises.

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Response from 1001hobbies Published on 09/12/2022

Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service

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Geverifieerde Koper

Rating: 4 out of 5

Published on 07/12/2022, 10:29 following a purchase from 28/11/2022

Everything arrived and the packaging was not damaged. It did take a while to ship but it arrived a day ahead of schedule.

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Verified Buyer

Rating: 5 out of 5

Published on 07/12/2022, 04:36 following a purchase from 02/11/2022

GREAT

Response from 1001hobbies Published on 30/12/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/12/2022, 19:47 following a purchase from 10/11/2022

Very good good communication

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Geverifieerde Koper

Rating: 4 out of 5

Published on 06/12/2022, 19:28 following a purchase from 25/11/2022

Packaging arrived damaged but product itself was good so otherwise no complaints. Top webshop and definitely recommended !

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Acheteur Vérifié

Rating: 2 out of 5

Published on 06/12/2022, 19:13 following a purchase from 28/10/2022

Delivery took longer than expected, with the wrong tracking for Belgium. He told me I had received it when I hadn't. 2 weeks late.

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Response from 1001hobbies Published on 09/12/2022

Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/12/2022, 18:22 following a purchase from 30/11/2022

Pleasant with a wide selection. Two suggestions concerning the models: detailed photos of the models + photos of the contents of the boxes. Sincerely, Bruno

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Geverifieerde Koper

Rating: 4 out of 5

Published on 06/12/2022, 17:57 following a purchase from 30/11/2022

Packed only in bubble wrap, no extra box. As a result, a large dent in the packaging.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 06/12/2022, 12:14 following a purchase from 25/11/2022

Everything perfect! Fast delivery! The goods were flawless.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 06/12/2022, 08:29 following a purchase from 10/11/2022

Fast shipping. Good customer service

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