Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2022
but the catalog lacks modern French tank figurines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Lots of choice and very well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Perfect transaction very functional site access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast delivery with follow-up by e-mail. Games received in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2022
Very good
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/08/2022
I simply did not receive the item and no response to my emails and phone answering "closed"
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Response from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Always so nice and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
My only regret is that I couldn't find a way to make the 5 euro discount count. The software isn't very practical.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
20/20, quick and secure delivery. To be recommended
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/07/2022
Everything went great with my order, but I only give it one star because I am constantly being asked to rate the transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good quality.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/08/2022
Everything good, goods in order, decent delivery service (UPS), prompt delivery ... gladly again ...
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
The site is very well done, very correct navigation, careful shipping, and delivery instructions followed. I recommend this site for the purchase of various and varied models.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/08/2022
Fast service as promised, PostNL was late however, but so not your fault !!! :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2022
Achat avion rc , rtf , accus avion HS,
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/07/2022
I have placed three orders this year. In general, fine. But from the first order of 23 February I still haven't received one of the items, despite repeated announcements that it was on its way and that the item was paid for with the rest of the order. I really don't know what is going on. I think there is a lack of coordination between departments. I don't know what action to take anymore. It's a pity, since, except for the above, the company has been doing reasonably well.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/08/2022
Serious and professional people
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/08/2022
Sharp price and With 12 days delivered fine, delivery by post NL however no message/mail that package is on its way. But again competitive price
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/07/2022
Beautiful images and lots of choice. Also good explanations and pricing.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/08/2022
All good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/07/2022
Clear and large selection
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Order taken and good respect for the items delivered. The only downside was that it was impossible to use the promotional code when ordering. The code was valid but the site blocked the next step. As a result, I gave up the €5 discount. What a shame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Product well received and well packaged and conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Order received in perfect condition and in accordance with my order, these items will enable me to improve my 1/350 US Nimitz aircraft carrier model. Thank you very much for the speed of dispatch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
item conforms fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Slightly long delivery times
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/07/2022
in order
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Very good, fast and careful shipping. Would recommend.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/07/2022
Everything was perfect.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2022
Very fast delivery Item corresponds to the description
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 31/07/2022
I am completely satisfied with the delivery and the ordering process.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
NO PROBLEMS TO REPORT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
fast delivery and pleasant site to browse
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/07/2022
I had to wait over 6 weeks for goods that were immediately available. I paid for parcel shipping with tracking and the goods arrived in a bubble envelope without tracking. And the customer service also left a lot to be desired, first there was no reply and then only in French. I won't be ordering here again
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Compliant item and fast delivery. Perfect transaction.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/08/2022
Delivered well and quickly, all contents thickly. Very content!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Fast shipping, good tracking. Perfect parcel Congratulations to all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Always Efficient
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/08/2022
fast, perfectly delivered.
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