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A
Rating: 4 out of 5
A good site When the product is in stock it goes fast
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 136 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
A
Rating: 5 out of 5
beautiful, high-quality model
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A
Rating: 4 out of 5
Too bad the packaging is not adequate, I would have put some hard cardboard so that the decals would not bend. Otherwise all ok
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V
Rating: 5 out of 5
Very fast delivery, goods well and securely packaged!
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A
Rating: 5 out of 5
I am very satisfied with my order. It was a little difficult to find the references for spray paint or acrylic pots, but we got there.
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A
Rating: 4 out of 5
Ras tt ok
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C
Rating: 1 out of 5
The last order, some decals for airplanes, were two small sheets with very small symbols, which do not correspond to the image in their catalog and are not even valid for 1/72 scale. A real deception. Disappointing.
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Response from 1001hobbies
Hello, thank you for your message. We are sorry to hear about this incident. If you have not yet contacted customer service, can you please send an email with photos so we can check it out at [email protected]? Either the item sent is not good, or the photos on the website are incorrect. In any case, we will find a solution for you. Thank you and have a nice day
A
Rating: 5 out of 5
fully satisfied deadlines met
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V
Rating: 5 out of 5
Nice selection lots of choices really like the the larger scales
V
Rating: 5 out of 5
The item is 1/72 scale and the detail is good for a laser printed item.The legs are seperate from the main body which is handy for fitting them into small cockpits and their overall presentation makes them very passable as RAF aircrew from the 50's and 60's, although in this case they both decided to transfer to USAFand are respectably pilot and radar operator in an F94c circa 1956. They got fed up with the Meteor and went for the higher salaries, easier promotions and more medals than the austerity led RAF of the time could offer. I had no problem navigating your site and went straight to this item following a Google search.
G
Rating: 1 out of 5
It was terribly bad I had to wait way too long for an ugly tshirt. I had to send several emails before I could get a delivery. The service is very bad.
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Response from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize for the delay. Best regards, 1001hobbies Customer Service.
A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Delivery a little long also not practical of all is good quality
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
I have just satisfied a birthday gift.very efficient ordering and delivery! the satisfaction of the recipient is to come.....
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G
Rating: 1 out of 5
Placed an order in late September for a Halloween party. Never got anything delivered until today 8 weeks after the order obviously too late for the party. I keep it because returning and getting money back will take a year. Good lesson cheap is expensive.
Bad service!
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Bad service!
Response from 1001hobbies
Hello, Thank you for your comments. Thank you for contacting customer service. We regret this incident and apologize for the delay in delivery. Best regards, 1001hobbies Customer Service.
V
Rating: 4 out of 5
The site is well laid out, delivery took a while as the items were probably not in stock, but the package arrived within two or three weeks. I am completely satisfied with the order.
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A
Rating: 5 out of 5
Received on time and very well packaged, especially for a fragile model, the Latécoère Laté. Thank you
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A
Rating: 5 out of 5
Fast shipping, one problem with the delivery man, which 1001 hobbies handled perfectly. I am 100% satisfied with this company and would use their services again.
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A
Rating: 5 out of 5
Very clear website. Fast delivery. Very well prepared and protected parcel.
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C
Rating: 5 out of 5
Phenomenal
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V
Rating: 1 out of 5
I have found the customer services team difficult to deal with and contact. The order I received was incorrect I received two Star Trek mugs instead of two model kits. I have cancelled a second order with this company because I have no confidence that I will receive the goods I paid for. Finally because the company is based overseas and I do not have a printer I cannot print returns labels and there are no instructions in my language on the paperwork to tell me how to claim a refund. I WILL NOT BE USING THIS COMPANY AGAIN
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and deeply apologize to you. Our customer service team will be happy to assist you. Please, send photos of the goods you received to [email protected] There is no reason we shouldn't be able to send the actual products you ordered but we need those pictures to open a ticket with our logistician. As for the printer, I'm afraid we won't be much of a help here :/ In any case, our customer service should be able to help you. See you soon https://www.1001hobbies.co.uk/
G
Rating: 5 out of 5
Everything arrived. What I had ordered, definitely recommended!
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A
Rating: 5 out of 5
Fast and secure shipping. Perfect transaction.
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A
Rating: 5 out of 5
Thank you very much
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A
Rating: 5 out of 5
Fast, reliable and competitively priced
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V
Rating: 5 out of 5
Super great colors, adheres and dries quickly
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V
Rating: 5 out of 5
Fast delivery.well packed . Excellent service. Nothing negative to say. Top stuff. Keep it up. Gavin
G
Rating: 5 out of 5
Clear website on what everything is immediately available, fast delivery. Nothing negative to report.
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A
Rating: 5 out of 5
Perfect. Fast and conforms to the product seen on the site.
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A
Rating: 5 out of 5
Great! Well-structured and user-friendly website Quick and efficient sales service
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V
Rating: 5 out of 5
Great delivery and great product just wish my son would play with it more than me haha
A
Rating: 5 out of 5
Fast delivery, product conforms
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V
Rating: 5 out of 5
Excellent product. Highly recommended.
A
Rating: 5 out of 5
Fair prices, fast shipping and good communication
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V
Rating: 5 out of 5
Thank you very much. I have got it my item. Perfoect communication and fast tracked delivery. thank you and Marry Christmas
A
Rating: 5 out of 5
Goods received exactly as ordered. Fast and efficient.
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G
Rating: 5 out of 5
Product meets the description.
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