Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 716 published reviews

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Nice because I found what I was looking for quickly, a suitable delivery cost, on the other hand the price of the models is much more expensive than on other equally serious sites in France, even on sale...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Excellent service products and delivery everything ok
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2021
All good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Product shipped on time, suitable packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2021
Order "blocked" because of a product that was waiting for a supplier. Call to after-sales service who unblocked the order immediately. After-sales service available, easy to contact, and attentive.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2021
I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/12/2021
Somewhat long delivery time for items supposedly in stock.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2021
Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/12/2021
The product arrived well packaged and in a reasonable amount of time. Some parts of the kit came detached from their grill, but I understand that is a manufacturer's issue.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/12/2021
I still haven't received my order.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
I had tried to get this product for over a year from the usual sources and none of them could supply it. I found 1001hobbies on the internet and they showed stock availability so I placed an order. Imagine my surprise when it arrived from Paris! It took awhile to ship by I had already waited a year on backorder with a domestic supplier, so it was like a rush order to me!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/12/2021
Say items in stock but aren't. No reply that it's out of stock after waiting a month. Canceled my order and there saying 14 days for refund. Would not recommend
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/12/2021
I placed an order in November for Christmas and I am still waiting for January 25, 2022.
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 15/12/2021
now 4 weeks still ger. Order because 1 of the items was not available and probably never again they are waiting until next year or so after several times expressed via email that I want to cancel the order no response really a shitty company
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2021
They let me order a product that was out of stock then only offered store credit. Had to demand a refund.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2021
1 month to receive my order
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/12/2021
Everything was great and delivered as promised. Only the shipping time took a relatively long two weeks. Otherwise I will be happy to order again in the future.
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 29/12/2021
Still nothing received and did pay..... Looks a bit like fraud.....
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/01/2022
It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2022
Delivery a little long due to product not being available...prices of rc items a little expensive
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2022
Good experience, except that it was in the post office for 4 days without moving.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good site easy to use, good fast delivery, good all round service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2021
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2021
Had what I needed when no else did.
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 05/01/2022
Ordered 5-1 and delivered 18-1
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
All correct
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2021
Items advertised as available at time of order and then out of stock. Do not keep informed. Not very responsive to emails. When the order finally arrived, one item was missing. I had to file a claim to get a reply telling me I would be reimbursed because the item was unavailable. If I hadn't complained, I wonder if I would have had a refund, which to this day hasn't happened! They were gifts for Christmas... I will never order from this site again.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/12/2021
The boat has finally arrived,had to wait a long time ...but whether my grandson has already made the boat I do not know.We have to wait until we have been with him
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/12/2021
I have NOT received my order yet and it has been a month since it was shipped, when will it arrive? I have sent emails asking for an explanation, replied despite this survey and no one has contacted me Can you give me an explanation Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good contact, fast delivery...perfect
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/10/2021
Order never received
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Good evening, I have received the order I placed on your site and the delivery man delivered to the address I gave when I placed the order. What's more, I know that the models I received were good and the boxes were well packed.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 06/01/2022
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not a very serious company.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
Very fast shipping, everything perfect, very happy with the purchase.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent value and speedy delivery.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2021
No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
My set never arrived, I am now really disappointed in this store
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.
Translated reviews