Customer reviews of 1001hobbies

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Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 21h19 following a purchase from 17/11/2021

Item ordered in November 2021 never received as of January 2022

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 21h12 following a purchase from 04/01/2022

order placed 10 days ago nothing received to date and no communication. i placed an order in germany received in 3 days. is there a problem in france?

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Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 21h11 following a purchase from 25/12/2021

Never received my order. Poor communication.
Why sell items that aren't in stock

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 21h09 following a purchase from 09/01/2022

Very happy I will recommend

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Geverifieerde Koper

Rating: 1 out of 5

Published on 10/01/2022 à 21h06 following a purchase from 12/12/2021

Not good still not received my order

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Geverifieerde Koper

Rating: 2 out of 5

Published on 10/01/2022 à 21h06 following a purchase from 30/12/2021

Items are too expensive , versus other merchants

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Verified Buyer

Rating: 5 out of 5

Published on 10/01/2022 à 21h01 following a purchase from 14/11/2021

items ok satisfied

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 21h00 following a purchase from 26/11/2021

Ordered on 26/11/2021...still waiting for it!

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Verifizierter Käufer

Rating: 2 out of 5

Published on 10/01/2022 à 20h58 following a purchase from 04/12/2021

So far no delivery and no statement on the expected delivery date.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h53 following a purchase from 13/12/2021

I'm writing this note because I still haven't received my package even though it was for Christmas and my princess was disappointed because she didn't have her gift that I'm still waiting for.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h50 following a purchase from 09/12/2021

I'm still waiting for my order

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/01/2022 à 20h36 following a purchase from 01/12/2021

Order placed on December 1st for a product listed in stock. After 2 emails to the customer service department, I was told that delivery would be impossible for Christmas as I was being restocked. Parcel sent out and returned because wrong address given! Finally delivered on January 8.
The product ordered is nevertheless in order.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h35 following a purchase from 03/12/2021

Order never arrived had to ask for a refund disappointed and disgusted

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h27 following a purchase from 21/12/2021

One month after my order, I still haven't received anything... And from what I've read on the web, 1001hobbies.fr is no stranger to this... And of course, there's no way of contacting them directly.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h26 following a purchase from 05/12/2021

Enormous delays in delivery with no real explanation or follow-up

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Comprador Verificado

Rating: 5 out of 5

Published on 10/01/2022 à 20h20 following a purchase from 12/12/2021

Delivery without problems and in a few days. Recommended

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 20h20 following a purchase from 19/09/2021

Always a pleasure to assemble the models we've received

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h18 following a purchase from 29/12/2021

Order placed, never processed, but my account was debited. Promised I would receive it, never did. Disappointed

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 20h15 following a purchase from 23/10/2021

Very fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 20h14 following a purchase from 03/01/2022

I am waiting for the delivery for the cde no problem

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 20h12 following a purchase from 26/11/2021

satisfied every day

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h11 following a purchase from 20/12/2021

1 month to deliver a Christmas gift. Delivery method changed without updating address. Changed the item ordered, then finally received the item ordered. Incomprehensible meli melo in the e-mails received. Never seen such a poorly organized company.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 20h08 following a purchase from 14/12/2021

Very disappointed this is the second order in less than a year and it's the second time we don't receive our parcels in time, the first time 3 weeks and now we're already at almost 1 month, it was just a gift for my son for Christmas, ordered on 14/12 and to this day still not received ;(

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Geverifieerde Koper

Rating: 1 out of 5

Published on 10/01/2022 à 20h05 following a purchase from 26/11/2021

Ordered 150 euros twice. Both times had neat updates of the order including shipping codes from postnl/dhl. Unfortunately no shipments appeared on sent and did not receive. Sent mails to supplier without any response. Either it's a scam or it's a company that has a lot to improve. In both cases a must

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Verified Buyer

Rating: 4 out of 5

Published on 10/01/2022 à 20h04 following a purchase from 10/01/2022

I have not received my order yet. Site navigation was good.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 10/01/2022 à 20h03 following a purchase from 05/12/2021

Delivery super fast and ordered item exactly as expected - everything top!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 20h00 following a purchase from 28/08/2021

perfect very good welcome

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 20h00 following a purchase from 20/08/2021

Order received on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 19h59 following a purchase from 11/11/2021

I have to admit that I'm spoilt for choice, on a site that offers dozens of products! Warning = some models are best reserved for people who are already fairly experienced, but if you read the presentations carefully, the difficulty is usually indicated. In practice, there's a wealth of "treasures" to be discovered on this site, which I visit very regularly, and where it's very hard to resist temptation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 19h56 following a purchase from 29/11/2021

Great model. Perfect packaging.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 19h54 following a purchase from 12/12/2021

My order was placed in december no news...
I asked for a refund, no news...
I sent several emails and still no news...
What nonsense!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 19h53 following a purchase from 15/12/2021

Order still not ready, impossible to cancel easily on the site to receive only available products. A real disaster of ergonomics.....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 19h48 following a purchase from 07/01/2022

Very good.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 19h45 following a purchase from 26/11/2021

I ordered an advent calendar for my son. It was sent quickly but lost by the courier. No word, no message, no apology. On december 24th, they offered to send me a new one .... How kind !!!!!!

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Comprador Verificado

Rating: 3 out of 5

Published on 10/01/2022 à 19h45 following a purchase from 04/12/2021

The website is very good, they have everything. The bad thing is the shipping times

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Geverifieerde Koper

Rating: 5 out of 5

Published on 10/01/2022 à 19h44 following a purchase from 02/11/2021

Great service

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 19h43 following a purchase from 21/10/2021

Order never received, lousy customer service

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/01/2022 à 19h37 following a purchase from 02/12/2021

I never received the parcel and was forced to find the games elsewhere. I was reimbursed, though, slowly but surely.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/01/2022 à 19h36 following a purchase from 16/12/2021

Delays too long...very expensive delivery costs

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Comprador Verificado

Rating: 5 out of 5

Published on 10/01/2022 à 19h34 following a purchase from 05/01/2022

I value their seriousness and their product catalog.

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