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A
Rating: 5 out of 5
New, more complicated navigation, but it's always a pleasure to browse the site, especially as I always find new models, but only on your site.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 158 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
V
Rating: 1 out of 5
I would never wish for such a business practice. The ordered goods were shown as being in stock. After a short time I received a shipping notification. But the order did not arrive even after a month. When I made an inquiry, I received a message for a credit note because one item was not available. I then canceled the order, as both items are required for this model! I then received another message saying that my order was in progress. Once again, I canceled this order. What comes again? A shipping notice! Do they really want to start a legal dispute? Other companies from Europe delivered within 2 to 4 days.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Rating: 5 out of 5
Fast handling and efficient shipping
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V
Rating: 5 out of 5
Great services fast delivery
A
Rating: 5 out of 5
order processed perfectly, and on time stated, purchased materials of excellent quality and prices definitely affordable and competitive with the market. to be recommended for future purchases,
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C
Rating: 5 out of 5
Fast shipping and good customer service response recommended pk
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C
Rating: 5 out of 5
Everything perfect, well packaged.
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A
Rating: 5 out of 5
Fast and very good communication. As for my purchase, Mikromir machine gun of WW1 Almost 18€ Single bag and very average quality... No accompanying document... Excessively expensive for that !!!
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G
Rating: 2 out of 5
Delivery is not as stated on the site.
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A
Rating: 1 out of 5
I have written to you numerous times to dehydrate the order, but you have not read and responded to my emails. The phone number does not work and neither does the text messages.
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A
Rating: 1 out of 5
I ordered on December 22, 2021 and to date I have received nothing. Today is February 2, 2022. If you can't deliver, I'd like my money back as soon as possible.
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A
Rating: 4 out of 5
Hello. I'm happy with my purchases on your site, except for one of the mats I ordered in A5, which is larger than the usual A4 model. But I only received the A4 model? Otherwise I'm very happy with your well-designed site. Everything is clear. Thank you for being able to give our opinion. It's nice to be heard, because sometimes that's what's missing. Other people will be able to read this. Sincerely yours. Have a nice day and evening. Pierrelebelgeapau.
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A
Rating: 4 out of 5
on-time delivery
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V
Rating: 5 out of 5
very good on all aspects and very reliable!!
A
Rating: 1 out of 5
I will not buy again, merchandise arrives from france with biblical time 13 gg for goods in stock.another order missing a color to be found who knows when and if it will arrive.they refuse to take charge of the right of withdrawal moreover for just cause, they do not respond to emails they lie about the goods in stock, with me they lost a lot of money they are bad.
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A
Rating: 5 out of 5
Good performance
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A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
Very fast
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A
Rating: 1 out of 5
Item unavailable after 2 months and future availability unknown. As a result, I was offered a voucher and not a refund. Totally unacceptable.
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A
Rating: 5 out of 5
A little long but very good product
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A
Rating: 5 out of 5
FAST AND SERIOUS RAS
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A
Rating: 5 out of 5
Punctual and accurate
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A
Rating: 1 out of 5
Order placed on 5/01/2022, still not shipped even though all products were available in stock with immediate shipment.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
Rating: 5 out of 5
Fast delivery, compliant products, impeccable
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A
Rating: 5 out of 5
Satisfactory, very responsive customer service
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A
Rating: 4 out of 5
The site is very comprehensive and well stocked. Delivery was tracked well, although unfortunately the courier is not one of the best at communication. Overall, I was really satisfied
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A
Rating: 4 out of 5
impeccable! if possible, indicate the paints required with their numbers, so that you can place a global order without waiting for receipt of the mock-up and avoid having to go through your very comprehensive catalog, color by color, to find the recommended paint. see you soon
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V
Rating: 5 out of 5
1001 hobbies , were very efficient and quick with both their confirmation e-mail and delivery and not to mention keeping me updated and what’s most impressive is the distance involved ! my parcel came from our Neihbour ‘ France ‘ well done 1001 hobbies
A
Rating: 5 out of 5
Very good product corresponding to my expectations
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V
Rating: 5 out of 5
it took me a long time to friden
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Too long to ship.
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A
Rating: 5 out of 5
++++++
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A
Rating: 5 out of 5
everything's ok
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A
Rating: 5 out of 5
no problem
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A
Rating: 3 out of 5
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
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V
Rating: 5 out of 5
Please update your product description with actual measurements. I kinda thought it'd be a miniature and was positively surprised when it arrived and turned out to be a big doll
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G
Rating: 4 out of 5
Arrived well no problem
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A
Rating: 5 out of 5
Highly qualified and professional online store good service and the products are quality. Recommended for online shopping my grade for the order I received is A+++
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A
Rating: 5 out of 5
Fast, careful delivery and many references in 1/72, I highly recommend it.
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