Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2021
Very happy with the service. Received all items ordered in perfect condition and in a reasonable amount of time. Will use them again.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2021
Well stocked, clear portal, accurate and fast service.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/12/2021
Extremely long deliveries
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/12/2021
On time agreed, material is good and arrived in good condition
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/12/2021
Pretty poor communication, no response to my emails for over two weeks, goods only arrived after almost three weeks! Other providers manage the same in three days!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/12/2021
I purchased 4 1/24 model car kits, they were delivered intact in time for Christmas and the shipment was tracked step by step. Thank you!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/11/2021
Good delivery, on time and the site is easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
well-prepared site with easy-to-use navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Very good, full of good ideas
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/11/2021
Navigation on the website is very clear and they have quite a large selection of exactly the right time periods I am looking for. Also, payment is easy and delivery is fine. I unfortunately ordered during the holidays so the delivery took a bit longer but that was not due to 1001hobbies but to PostNL. This website is my favorite place to buy my figures.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/11/2021
I am satisfied with 2 products purchased. Now, I regret that they were sent very late. When I placed my order (November 27), 1 of the 2 products was in stock and the other should have arrived within 2 to 4 weeks, i.e., before Christmas (they were Christmas gifts, so I was confident I'd be able to get them in time....). Unfortunately, after some time, I received a message from the site telling me that, due to stock shortages, my 2 items were going to be shipped to me after Christmas for receipt on the 30th. The baubles!!! No more Christmas presents!!! Fortunately, it was for people who no longer believe in Santa Claus and who had to make do with gift certificates while waiting for my parcel to arrive... I think a commercial gesture would have been welcome to compensate for this delay... Too bad they didn't offer me anything (even though my order was around 100 euros, which is no small amount...). So I'm a bit disappointed...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Easy access. clear operation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Site very well done.envoi rapide.tres satisfait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
very attentive to its customers. flawless service even when there are delays, which is understandable. thank you and see you soon.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/12/2021
Great store with very pleasant prices. Tracking via a French shipper and website is the only thing that could be better. All in all , incredibly satisfied!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2021
When you can't find out where the package you sent is, and it gets lost along the way, you're not selling! When they tell you that you have to wait 15 days maximum to be reimbursed, and two weeks later they tell you that there's no claim on your file, it's a disgrace! don't buy from them, they're really incompetent! you'll have understood, I'm very disappointed!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything was ok, but I was not satisfied with the delivery time. They wrote that the parcel would arrive by Christmas with express delivery. I didn't choose this shipping method, but with a bit of luck it could have made it to 24.12. That's why I ordered from you. Unfortunately, the parcel was only sent a good 1 1/2 days after the order was received and arrived on 28.12.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
As expected, perfect delivery, nothing to complain about, my 25 year old son is very happy, he builds models and is no longer on his laptop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good, sometimes you have to wait a few days depending on product availability, but everything is indicated in advance on their site, which is very up to date. Serious and professional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2021
I placed my order on 4/12 to receive it in time for Christmas, my order was late... It still arrived before Christmas (on 24/12) but unfortunately I wasn't there to collect my parcel...
On the other hand, I had almost 0 information on the whereabouts of our parcel, which I find very unfortunate and annoying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Package received, gift-wrapped appropriately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfectly satisfied Super efficient TOP customer service Laure Daricault is an excellent consultant
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 09/12/2021
The product was fine, but did not arrive in time for Christmas Day. I was warned that there was going to be a delay and asked for confirmation if it was not going to arrive in time to buy something else..... There was no reply and it did not arrive in time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2021
Super fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Hello, the paints recommended by you for the model do not correspond to the model.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 16/12/2021
Package ordered December 16 with expected delivery between December 20 and 23 arrived December 28. It was a gift for Christmas... So on December 24 I had to rush to find an alternative.... Very annoying...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Mysterious timer 2. Age booklet 12. Bottom right image of fastener flap (green arrows on right): the fasteners are 1.16 mm too long. Should I cut them to support them? Thanks BH
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2021
Je cherchais un modèle spécifique à offrir à mon petit-fils, une Mustang. J'ai trouvé ce que je cherchais sans problème: explications détaillées de l'article et bon prix. L'article est arrivé rapidement et en parfait état: bravo!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect, nothing to report. Highly recommended!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2021
Shipped very quickly!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2021
Was wary as I hadnt heard of company before. But was extremely pleased with it. Good Prices, Easy to use Site, Good Delivery time. Will definatly be using them again and would happily reccomend to others.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2021
Smooth transaction for a discontinued Futaba part which I couldn't locate in the US. Fast shipping although a shipping notification and tracking would have been nice. I was just about to open an inquiry when the order showed up in my mailbox.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Delivery date announced before Christmas, parcel finally received on the 27th with one article out of the 2! Site contacted, they tell me to have alerted me by email that one of the 2 articles is out of stock, but I had nothing, the email confirming shipment indicated well the 2 articles in the parcel. In the end I was sent another parcel. Serious after-sales service, but disappointed not to have received my items for Christmas... Hoping that the models will be of good quality
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2021
Loved the service, Was shipped out very quickly, and arrived at my doorstep in a very timely manner. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2021
Excellent kit and delivery was very quick.. Excellent service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2021
Satisfied with the service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/12/2021
The package did not arrive in time for Christmas and I had to buy another gift.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2021
Everything ok with 1001hobbies.es. But not so happy with the courier company.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2021
the search engine is approximate given the number of products you have a lack of description on the product sheets
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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