Customer reviews of 1001hobbies

4,2 /5

Based on 40 284 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

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Acheteur Vérifié

Published on 14/12/2021 à 16h17 following a purchase from 08/12/2021

Good, responsive service, fast delivery with good tracking.

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Acquirente Verificato

Published on 14/12/2021 à 15h07 following a purchase from 30/11/2021

Excellent service

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Verified Buyer

Published on 14/12/2021 à 13h47 following a purchase from 30/11/2021

Fast shipping, Great selection of inventory

Acheteur Vérifié

Published on 14/12/2021 à 11h03 following a purchase from 08/12/2021

Very good, package arrived quickly and in good condition.

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Acheteur Vérifié

Published on 14/12/2021 à 07h03 following a purchase from 29/11/2021

High-quality miniature, fast delivery.

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Verified Buyer

Published on 14/12/2021 à 04h33 following a purchase from 30/11/2021

Pretty happy with my purchase. I do think the picture and description of the painted model shell could have been more accurate.

Verified Buyer

Published on 13/12/2021 à 22h26 following a purchase from 02/12/2021

fast delivery, good communication with updates and tracking that works.
i recommend highly.

Verified Buyer

Published on 13/12/2021 à 21h25 following a purchase from 18/11/2021

Terrible experience, sent a used item despite being sold as brand new! Contacted the seller but got a sarcastic response but was then ignored despite emailing several times. no return or refund feel like I've been robbed. Avoid at all costs

Acheteur Vérifié

Published on 13/12/2021 à 20h25 following a purchase from 25/11/2021

superb all day satisfied

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Acquirente Verificato

Published on 13/12/2021 à 20h14 following a purchase from 28/11/2021

Accurate and reliable sellers.Item arrived as described.
I only put 4 stars because, being a resident of Italy, the package in standard shipping is not traceable. Otherwise. I am filling up the cart again! 🥰

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Acheteur Vérifié

Published on 13/12/2021 à 19h14 following a purchase from 25/11/2021

As satisfied as ever. As usual, the parcel arrived in a very respectable time and in good packaging.

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Acheteur Vérifié

Published on 13/12/2021 à 18h42 following a purchase from 02/12/2021

Nothing to say. Everything is just perfect.

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Acheteur Vérifié

Published on 13/12/2021 à 18h23 following a purchase from 24/11/2021

The site is easy to navigate. Delivery was a little slow but fortunately arrived before Christmas.

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Acheteur Vérifié

Published on 13/12/2021 à 17h55 following a purchase from 06/12/2021

Order arrived in perfect condition, quickly.

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Acheteur Vérifié

Published on 13/12/2021 à 17h44 following a purchase from 18/11/2021

Delivery 3 weeks after order and no excuses...

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Response from 1001hobbies Published on 18/12/2021

Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 32 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. Thank you for your understanding. Have a nice day!

Acheteur Vérifié

Published on 13/12/2021 à 17h08 following a purchase from 27/11/2021

Superb model to assemble, very meticulous though, but what a joy it is to see the result. Good finish.

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Acheteur Vérifié

Published on 13/12/2021 à 17h05 following a purchase from 04/11/2021

Product shown as available on website. Waiting because product not in stock. Fortunately this is only a hobby.

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Comprador Verificado

Published on 13/12/2021 à 16h55 following a purchase from 26/11/2021

The order arrived earlier than indicated and seems to be in perfect condition, as I have not opened it because it is a gift.

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Acheteur Vérifié

Published on 13/12/2021 à 16h53 following a purchase from 07/12/2021

I'll be back: perfect quality and delivery time. Thank you

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Acheteur Vérifié

Published on 13/12/2021 à 16h35 following a purchase from 17/11/2021

Satisfactory navigation and service, it's the paint product that makes Humbrol unreliable.

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Acquirente Verificato

Published on 13/12/2021 à 16h06 following a purchase from 22/11/2021

All very well many thanks!

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Acheteur Vérifié

Published on 13/12/2021 à 14h31 following a purchase from 28/11/2021

The order was very easy to place and processed very quickly.

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Acheteur Vérifié

Published on 13/12/2021 à 13h22 following a purchase from 05/12/2021

Very fast shipping, careful packaging, very nice model, I recommend

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Verified Buyer

Published on 13/12/2021 à 12h51 following a purchase from 05/12/2021

Good todeal with goods well packaged.

Geverifieerde Koper

Published on 13/12/2021 à 12h40 following a purchase from 28/11/2021

Delivery took a while. But then you got something.

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Acheteur Vérifié

Published on 13/12/2021 à 12h35 following a purchase from 23/11/2021

Products impeccable but order arrived late, compared to what the site advertised, in terms of lead time.

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Acheteur Vérifié

Published on 13/12/2021 à 12h33 following a purchase from 04/12/2021

Very friendly team, good advice, good prices

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Geverifieerde Koper

Published on 13/12/2021 à 11h56 following a purchase from 04/12/2021

Faster delivery.

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Acheteur Vérifié

Published on 13/12/2021 à 08h22 following a purchase from 30/11/2021

I've already answered once.

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Verifizierter Käufer

Published on 12/12/2021 à 21h08 following a purchase from 17/10/2021

I think the store is good

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Acheteur Vérifié

Published on 12/12/2021 à 21h04 following a purchase from 03/12/2021

order received in 7 days, so quite a reasonable delivery time. Too bad the model was not blister-packed.

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Verified Buyer

Published on 12/12/2021 à 20h17 following a purchase from 26/11/2021

The site is easy to navigate and check out is easy .Orders are despatch quickly when I had an issue with delivery they contacted me quickly

Acheteur Vérifié

Published on 12/12/2021 à 20h10 following a purchase from 21/11/2021

Ordered an advent calendar on november 21st, which arrived on december 10th! No respect of the indicated deadlines and no answer to the ..... email.

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Response from 1001hobbies Published on 18/12/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the service and quality we offer. We have sent you an email with a return form to allow the return and therefore its refund because we did not have the product in stock, we regret this incident and apologize. We invite you to send us an email at [email protected] Have a nice day 1001hobbies customer service.

Acheteur Vérifié

Published on 12/12/2021 à 20h05 following a purchase from 05/12/2021

Compliant and fast

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Acheteur Vérifié

Published on 12/12/2021 à 19h38 following a purchase from 03/12/2021

I found everything I needed and my order went through without a hitch.

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Verified Buyer

Published on 12/12/2021 à 19h30 following a purchase from 16/11/2021

Very fast shipping, considering how far it had to travel and the size of it.

Acheteur Vérifié

Published on 12/12/2021 à 18h52 following a purchase from 04/12/2021

Perfect, fast and efficient.

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Acheteur Vérifié

Published on 12/12/2021 à 18h50 following a purchase from 07/12/2021

Lots of choice and fast shipping

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Acheteur Vérifié

Published on 12/12/2021 à 18h31 following a purchase from 08/12/2021

Top sales service. What's more, the delivery arrived before the date he told me. Really excellent.

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Acheteur Vérifié

Published on 12/12/2021 à 18h03 following a purchase from 09/12/2021

quality service, on-time delivery, all good stuff

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