Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 30/11/2021
Hello good morning I received the first broken item (inside its BROKEN packaging), I requested the change to where to return it and I never received a response from the page, I bought the item again and I received the product with the original packaging very broken, what a coincidence (? ), unfortunately it could not be the gift, have a merry christmas
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
Broken item in the packaging and no one is answering me...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2021
the model boxes are very dusty it's unacceptable to make christmas presents to my grandchildren!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Great service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2021
I am very dissatisfied with your logistics because I waited 1 month before contacting you because my parcel remained all this time in preparation. The response from your service is just infamous, "you have to wait" no explanation, no excuse nothing. The response of your service is just infamous, "you have to wait" no explanation, no excuse nothing. And strangely 2h after my package is in shipped status. Thank you for improving your customer service.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
GOOD ERGONOMICS, LARGE SELECTION AND IMPECCABLE DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Fast and efficient
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/11/2021
Good assortment and you are informed about changes (possibly waiting times, delivery bottlenecks etc.) Also good information when goods are shipped.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2021
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
TOP PACKAGING, TOP DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
fast delivery on time, careful packaging, very good product, excellent image quality of the puzzles, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very good site I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
satisfied with order tracking communication
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast and reliable
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 28/11/2021
Almost a month to receive the products . If an item is not available it would be legitimate not to leave it among those being purchased . Jonathan
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
Nice and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Perfect, a very professional team easy communication and excellent advise strongly this site! Thank you to all the team. Happy holidays!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/11/2021
everything went well
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/11/2021
fast delivery good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Great product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
The articles are very good and of good quality but the delivery times are far too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Nice choice.Fast shipping.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/11/2021
order took a long time to arrive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Large selection of materials and models Good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Fast and careful delivery.
Delivery charges a little expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Easy site navigation and ordering. Fast delivery and frequent, accurate tracking information. Quality packaging in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Very good Order received quickly and conformed to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2021
Average delivery. Package damaged. 1 box damaged inside with broken figurine parts.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2021
Mistake. a product received does not correspond at all to the product ordered. Fortunately, this rarely happens, but before the holidays, it's a bit of a bummer.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Perfect! Quality and deadline met!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/12/2021
-
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/12/2021
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Sincerely
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/12/2021
vast selection of models and items of all kinds at competitive prices. only gripe the slow spezione, but in the pre-Christmas season I understand that can happen.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/12/2021
Delivered quickly. Gladly again.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good delivery service, arrived faster than expected.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2021
Excellent experience, customer service and product. I will repeat for sure.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/12/2021
Everything was great, super packaging, fast delivery. Gladly again!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2021
Preparation a little long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
The prices are attractive, I easily found what I wanted. The big negative point was the delivery time. We've got out of the habit of having to wait 15 days. If this had been specified, I would have been more reassured, as I didn't know the site and was afraid of a scam. Next time I'll do it in advance....
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