Customer reviews of 1001hobbies

A

Acquirente Verificato

Rating: 5 out of 5

Published on 10/01/2022 à 16h58 following a purchase from 25/11/2021

VERY GOOD

Translated reviews

C

Comprador Verificado

Rating: 5 out of 5

Published on 10/01/2022 à 16h57 following a purchase from 17/10/2021

Any purchase is always satisfactory

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 10/01/2022 à 16h54 following a purchase from 01/01/2022

Everything in order, gladly again

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 16h54 following a purchase from 31/12/2021

Very satisfied

Translated reviews

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 10/01/2022 à 16h52 following a purchase from 07/10/2021

I have still not received the delivery and have not received any information about the delivery.

Translated reviews

V

Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 16h52 following a purchase from 19/09/2021

poor

Response from 1001hobbies Published on 27/01/2022

Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 10/01/2022 à 16h50 following a purchase from 05/12/2021

I have been waiting for my order for over a Monday and have not yet received any feedback

Translated reviews

V

Verifizierter Käufer

Rating: 1 out of 5

Published on 10/01/2022 à 16h47 following a purchase from 04/10/2021

Pure chaos, zero customer service

Translated reviews

V

Verifizierter Käufer

Rating: 3 out of 5

Published on 10/01/2022 à 16h42 following a purchase from 12/12/2021

Lots of choice but long waiting times/delivery times

Translated reviews

G

Geverifieerde Koper

Rating: 4 out of 5

Published on 10/01/2022 à 16h39 following a purchase from 18/12/2021

Though expensive but it is a very good website

Translated reviews

G

Geverifieerde Koper

Rating: 2 out of 5

Published on 10/01/2022 à 16h34 following a purchase from 25/12/2021

Delivery times on the site do not match actual delivery times. In fact, I still do not have my delivery!

Translated reviews

G

Geverifieerde Koper

Rating: 1 out of 5

Published on 10/01/2022 à 16h34 following a purchase from 26/11/2021

Order NOT yet received !!!

Translated reviews

G

Geverifieerde Koper

Rating: 1 out of 5

Published on 10/01/2022 à 16h31 following a purchase from 21/09/2021

I didn't get anything in

Translated reviews

V

Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 16h28 following a purchase from 22/10/2021

Wasn't informed from the start about import fees and still being charged VAT also so that was a downer. But the refund process was quick and the one and only time I had to speak to the team it was dealt with quickly professionally and the lady was lovely. Just the whole journey as a whole was disappointing

V

Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 16h28 following a purchase from 07/09/2021

Still not received my order valued over £160 since last July 2021 and had no info

V

Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 16h22 following a purchase from 22/12/2021

I made 2 separate orders, the first turned up. In my account it says the second order was added to the first, but I haven't received it and they have still charged me a large postage cost for each very small item. I have emailed them and had no response.

V

Verified Buyer

Rating: 5 out of 5

Published on 10/01/2022 à 16h20 following a purchase from 08/01/2022

Huge choice of excellent products. Competitive prices and good service.

V

Verified Buyer

Rating: 2 out of 5

Published on 10/01/2022 à 16h20 following a purchase from 05/01/2022

I have been charged twice for my purchase and not received a refund. Neither have I yet received my goods. Poor customer servic0

V

Verified Buyer

Rating: 1 out of 5

Published on 10/01/2022 à 16h17 following a purchase from 17/12/2021

Been waiting for a refund for nearly 3 weeks and still no sign

Response from 1001hobbies Published on 18/01/2022

Hello , The refund was made on the 16/01/2022 Depending on the bank this could take several days We thank you for your patience and comprehension Best regards Zineb

A

Acquirente Verificato

Rating: 5 out of 5

Published on 10/01/2022 à 15h54 following a purchase from 31/12/2021

Excellent

Translated reviews

A

Acquirente Verificato

Rating: 2 out of 5

Published on 10/01/2022 à 15h50 following a purchase from 04/12/2021

The negative assessment is for having put on sale products that instead it was impossible to find and having ordered in early December in order to receive x Christmas this misunderstanding has created me a bit 'of problems ... Excellent instead the management of the problem a customercare always present with email updates and the resolution in the total refund took place in the time needed for foreign bank ...so to avoid the larks as sales and give real availability of products only then you acquire loyalty from customers!

Translated reviews

A

Acquirente Verificato

Rating: 1 out of 5

Published on 10/01/2022 à 15h27 following a purchase from 10/12/2021

The model car was different from what was ordered ,plus the wheels were broken

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 14h27 following a purchase from 29/11/2021

Nothing is perfect, you have a great choice, but not always competitive on prices. Sincerely

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 13h24 following a purchase from 10/12/2021

Clear site, very pleasant to consult, all the information well arranged to place the order easily, very clear flow of information, deadlines respected including by the carrier (logistics independent of the merchant so risk of breaking the chain) note 5/5. Thank you very much!

Translated reviews

V

Verifizierter Käufer

Rating: 5 out of 5

Published on 10/01/2022 à 11h59 following a purchase from 05/01/2022

great navigation great service and fast delivery

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 11h49 following a purchase from 27/12/2021

Very good! Thank you very much!

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 10h37 following a purchase from 03/01/2022

nothing to say

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 10/01/2022 à 10h10 following a purchase from 14/12/2021

following the purchase of a model that I returned without opening the package (because the person had bought the same model ...) I bought another model while waiting for the refund of the first since 07/12 no refund no news and unreachable by phone .... for purchases fast delivery but returns is something else

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 10/01/2022 à 09h13 following a purchase from 27/12/2021

The products are outstanding and hard to find elsewhere. I like the challenge of the detailed models. Ordering was easy and delivery was prompt.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/01/2022 à 09h06 following a purchase from 01/01/2022

The equipment ordered arrived correctly during this festive period, enhanced by the pandemic...;-) The only downside is the product listing on the site, which sometimes makes it difficult to find the product you're looking for. And the response to a request for information doesn't always arrive (unless I'm mistaken).
But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 10/01/2022 à 08h29 following a purchase from 10/12/2021

Shipping takes too long

Translated reviews

A

Acquirente Verificato

Rating: 4 out of 5

Published on 10/01/2022 à 07h42 following a purchase from 27/12/2021

very good

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/01/2022 à 21h05 following a purchase from 03/01/2022

I RECOMMEND

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2022 à 20h11 following a purchase from 22/12/2021

Great service and excellent products...when available. Bravo to the whole team!

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2022 à 19h15 following a purchase from 11/12/2021

Fast and wide selection Borderline paint that's almost dry

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2022 à 19h11 following a purchase from 11/12/2021

serious site that also gives good advice

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/01/2022 à 18h17 following a purchase from 02/01/2022

Exactly the product I was looking for, fast and careful delivery.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 09/01/2022 à 18h16 following a purchase from 30/12/2021

good and fast

Translated reviews

C

Comprador Verificado

Rating: 4 out of 5

Published on 09/01/2022 à 18h12 following a purchase from 27/12/2021

A bit slow. Also, due to our absence, they left the package at a neighbor's house without notifying us, so we didn't know what had happened to the package until the neighbor told us he had it. For the rest, everything was fine.

Translated reviews

A

Acquirente Verificato

Rating: 5 out of 5

Published on 09/01/2022 à 18h09 following a purchase from 01/01/2022

Found the model I was interested in, ordered it, and in four days received it--great experience

Translated reviews