Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Catherine R.
Rating: 4 out of 5
following a purchase from 06/12/2025
Good in terms of choice but very approximate on the order tracking. The tracking link indicated in preparation, I have a message saying that the package will be delayed while the package is already at the relay. Communication on package tracking needs to be reviewed. Otherwise, order compliant, well packaged.
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Mathias B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Quality products and ultra-fast delivery especially during the holiday season I recommend
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Karsten R.
Rating: 4 out of 5
following a purchase from 10/12/2025
Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.
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Pigeon P.
Rating: 1 out of 5
following a purchase from 05/12/2025
Still no package
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Susanne M.
Rating: 1 out of 5
following a purchase from 11/12/2025
It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!
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María José A.
Rating: 5 out of 5
following a purchase from 17/12/2025
Hooray!!!, very happy with the product and the shipping, they also met the deadlines.
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Edouard B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Fast shipping of the order
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Jean-Pascal N.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order received quickly: THANK YOU, everything is impeccable!
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Philippe B.
Rating: 3 out of 5
following a purchase from 05/12/2025
You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)
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Verónica Á.
Rating: 1 out of 5
following a purchase from 14/12/2025
I put a star because it doesn't allow me to put any. Customer service is terrible.
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Jörg G.
Rating: 1 out of 5
following a purchase from 19/11/2025
Information about the backlog had to be inquired
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Vincent L.
Rating: 2 out of 5
following a purchase from 07/12/2025
Cardboard packaging too fragile, 2 items broken
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Don B.
Rating: 4 out of 5
following a purchase from 14/12/2025
Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.
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Bert N.
Rating: 1 out of 5
following a purchase from 17/12/2025
Almost 2 weeks after ordering still nothing received.
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Philippe P.
Rating: 5 out of 5
following a purchase from 17/12/2025
Product conforms and fast delivery! :-)
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Alessandro M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Only on the site it is not clear how to cancel an order before shipping and I have not received a response to 2 emails regarding this.
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John Richard H.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect!
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Alessandro R.
Rating: 5 out of 5
following a purchase from 29/11/2025
Everything perfect: communication, item, packaging, and shipping. Thank you and see you at the next purchase!
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Charlot C.
Rating: 4 out of 5
following a purchase from 08/12/2025
Quick delivery and good condition items
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Debra C.
Rating: 5 out of 5
following a purchase from 27/11/2025
Delivered as described , very well packaged and on time
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Pierre-Fabien M.
Rating: 1 out of 5
following a purchase from 08/12/2025
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
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GORKA A.
Rating: 5 out of 5
following a purchase from 06/12/2025
Everything perfect and fast.
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Alan B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Easy to navigate website, timely updates and very well packed.
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Stefan T.
Rating: 5 out of 5
following a purchase from 06/03/2025
About a year ago I ordered Gundam in pre-order. Now, a year later, I received my order as promised and without any problems. Great!
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Jo H.
Rating: 1 out of 5
following a purchase from 07/12/2025
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
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Rodrigo A.
Rating: 1 out of 5
following a purchase from 02/12/2025
Informally, the order does not arrive on time
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Céline C.
Rating: 5 out of 5
following a purchase from 05/12/2025
Merchandise conforms and is in perfect condition. Received on time for Christmas despite several delivery issues due to the considerable number of packages to be delivered at the same time. Delighted with my daughter's gift.
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John D.
Rating: 5 out of 5
following a purchase from 23/11/2025
nicely timed delivery
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lancel C.
Rating: 1 out of 5
following a purchase from 29/10/2025
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
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Priscillia G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Delivery on time - package well packaged. See if the figurine will be good at Christmas.
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JOAQUIN A.
Rating: 5 out of 5
following a purchase from 24/08/2025
THANKS TO YOU MY EXPECTATIONS ARE BEING MET
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Marco R.
Rating: 4 out of 5
following a purchase from 29/11/2025
It took longer than expected for the order to be delivered but I'm happy with it otherwise.
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José Luis P.
Rating: 5 out of 5
following a purchase from 11/11/2025
Company with a wide variety of models, correct delivery times. I will repeat.
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Siro C.
Rating: 4 out of 5
following a purchase from 25/11/2025
It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time
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CARLOS V.
Rating: 5 out of 5
following a purchase from 03/11/2025
very good
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MICHAEL D.
Rating: 2 out of 5
following a purchase from 30/11/2025
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
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Andrew T.
Rating: 5 out of 5
following a purchase from 04/12/2025
Loved the product great service delivery quicker than expected
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Sebastian C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Good
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Henk E.
Rating: 5 out of 5
following a purchase from 03/12/2025
Neatly delivered
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Stephane B.
Rating: 1 out of 5
following a purchase from 24/11/2025
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
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