English 
V
Rating: 5 out of 5
Easy website to follow and extreemely fast delivery times for the 2 jigsaws ordered and delivery cost very reasonable.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
V
Rating: 5 out of 5
fast shipping, item and transaction 100% top
Translated reviews
A
Rating: 4 out of 5
lots of choice!
Translated reviews
V
Rating: 5 out of 5
Quick delivery ,good quality model only dislike is the customs and shipping costs.tends to make me think twice about ordering
V
Rating: 5 out of 5
Delivered as promised! Good customer service.
A
Rating: 5 out of 5
Very fast delivery, as always. Thank you and well done for your responsiveness.
Translated reviews
A
Rating: 5 out of 5
Impeccable service.
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
A
Rating: 5 out of 5
I had to wait, but it was communicated to me, which I appreciated. Otherwise everything was fine.
Translated reviews
C
Rating: 5 out of 5
Everything correct and fast
Translated reviews
V
Rating: 5 out of 5
Great customer service. Kept me notified of the delivery status of my product the entire time. Postage was a bit high, but it was being sent from France to the U.S.
A
Rating: 5 out of 5
Full choice, product well presented, kept informed throughout the process, from shipping to receiving, multiple choice for receiving addresses if not at home, payment by visa card and BANQUAIRE! Quality product. Nothing to report, I highly recommend it!
Translated reviews
A
Rating: 1 out of 5
Error sending my order
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
We will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
G
Rating: 3 out of 5
Don't have my order complete yet , still waiting for 1 order !!! Wait for a response to me sent email.
Translated reviews
G
Rating: 5 out of 5
Great and super fast delivery
Translated reviews
A
Rating: 5 out of 5
Timely enough in delivery
Translated reviews
A
Rating: 5 out of 5
This time fast and affordable
Translated reviews
V
Rating: 4 out of 5
Fits everything great only too high delivery costs
Translated reviews
G
Rating: 4 out of 5
Neatly delivered only link to track package did not work
Translated reviews
V
Rating: 5 out of 5
Fast delivery - everything perfect
Translated reviews
V
Rating: 5 out of 5
As the mail comes from France, it takes a little longer, but otherwise everything is ok.
Translated reviews
C
Rating: 5 out of 5
excellent service
Translated reviews
A
Rating: 5 out of 5
Fast delivery well packaged very professional thank you
Translated reviews
A
Rating: 5 out of 5
fast
Translated reviews
C
Rating: 4 out of 5
Good site for modeling lovers, fast, professional attention and good shipping tracking, although some of their items are not competitively priced, otherwise I recommend it.
Translated reviews
A
Rating: 4 out of 5
parcel received complete
Translated reviews
A
Rating: 3 out of 5
1 month late
Translated reviews
V
Rating: 2 out of 5
Unfortunately there is no item description, which didn't bother me at first. Only after the order arrived did I notice that there were two different parts per set. Not too dramatic.
However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
Translated reviews
However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
Response from 1001hobbies
Sir, Thank you for your comment. We regret this incident and the delay in processing your order.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
C
Rating: 5 out of 5
Everything went smoothly. The delivery time was short, the products were all correct and in general everything was fine.
Translated reviews
G
Rating: 4 out of 5
Everything was great! Beautiful puzzles and neatly delivered!
Translated reviews
A
Rating: 5 out of 5
nice product discovery
Translated reviews
A
Rating: 3 out of 5
Gift box received damaged
Translated reviews
V
Rating: 4 out of 5
Aurait du être excellent, mais un problème est suvenu avec les papiers à la douane ( j’ai du payer $26.00 )
A
Rating: 5 out of 5
Fast shipment and compliant product; other orders will follow...
Translated reviews
A
Rating: 5 out of 5
everything received on time! thanks to the team
Translated reviews
A
Rating: 5 out of 5
Order received quickly and in perfect condition.
Very satisfied.
Translated reviews
Very satisfied.
V
Rating: 5 out of 5
excellent service ad fast delivery in a timely manner
V
Rating: 5 out of 5
I got a rare kit, sold out everywhere for a very good price. Fast Free shipping from France to the uk. Perfect
V
Rating: 4 out of 5
Everything in order
Translated reviews