Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 107 published reviews
5 26k 63% 4 6 502 16% 3 2 800 7% 2 1 752 4% 1 4 082 10%

Summary of reviews

Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.

All reviews

D
Davide B.
Rating: 5 out of 5
following a purchase from 27/02/2026
Great
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A
Armand M.
Rating: 1 out of 5
following a purchase from 15/05/2025
Months to receive an order scheduled for 15/05/2025, arrived in March 2026 (8 months) and no excuse, not even an email. I do not recommend this company at all that takes customers for pigeons.
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Response from 1001hobbies
Hello Armand,

Thank you for your feedback and we understand your frustration regarding the delay of your order. We strive to provide the best possible service and are sorry that this experience did not meet your expectations. We take your comment very seriously and will review it to improve our communication.

Best regards,
The 1001hobbies team
J
Jean Francois B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very good products
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J
Juanma P.
Rating: 1 out of 5
following a purchase from 01/12/2025
I was missing the complete product, I had to chase them, they didn't respond, poor customer service, chasing the refund, in short, that's my experience.
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Response from 1001hobbies
Hello Juanma,

We sincerely regret that your experience did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our service. If you still need assistance, please do not hesitate to contact us. We are here to help you.

Sincerely,
The 1001hobbies team.
A
Angel P.
Rating: 4 out of 5
following a purchase from 04/02/2026
I think they should be more in contact with the buyer and inform them from the beginning how long the shipping will take. My order placed on February 4th was received on March 10th.
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P
Philippe C.
Rating: 3 out of 5
following a purchase from 27/01/2026
Delivery instructions not followed... Too bad...
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R
Raoul B.
Rating: 5 out of 5
following a purchase from 17/02/2026
Ras
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H
Hendrik K.
Rating: 5 out of 5
following a purchase from 21/02/2026
Everything is correct and handled quickly. Hats off!
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J
Jean-Louis T.
Rating: 5 out of 5
following a purchase from 14/01/2026
a bit long
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F
Fabienne J.
Rating: 3 out of 5
following a purchase from 04/02/2026
No issues with the products. But 3 weeks delay for receipt. Several emails sent to get information as there was no information from them. No commercial gesture.
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Response from 1001hobbies
Hello Fabienne,

Thank you for taking the time to share your experience on our site. We are glad that you are satisfied with our products, but we are sorry to learn that the receipt took longer than expected. Your feedback regarding the lack of communication is valuable and we are committed to improving our services in this regard. Please do not hesitate to contact us directly for any questions or assistance. We appreciate your understanding and hope to fully satisfy you with your future orders.

Best regards,
The 1001hobbies team
R
Randy C.
Rating: 5 out of 5
following a purchase from 31/01/2026
Received item as ordered. No problems to report. Thank you.
J
Jérémy L.
Rating: 2 out of 5
following a purchase from 26/02/2026
Broken brush I sent you an email with a photo
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Response from 1001hobbies
Hello Jérémy,

Thank you for taking the time to share your feedback. We are sorry to hear that you received a broken brush. Your satisfaction is important to us and we invite you to check your inbox for a prompt response to your request.

Best regards,
The 1001hobbies team
W
William S.
Rating: 3 out of 5
following a purchase from 26/02/2026
The items I ordered arrived safely, but your website's tracking option showed them as just being shipped the day before they arrived (?)
P
Pierre D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good shopping experience. Prices are reasonable and the information on delivery times is accurate. There was a bit of delay in shipping and I was regularly informed.
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Response from 1001hobbies
We sincerely thank you for your flattering feedback, Pierre. We are delighted to learn that you had a good shopping experience at 1001hobbies and that our communication on delivery times met your expectations. We apologize for the shipping delay and assure you that we are doing everything we can to improve this service.
B
Bruno L.
Rating: 1 out of 5
following a purchase from 16/02/2026
Delivery time too long, over two weeks. Goods supposedly available.
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Response from 1001hobbies
Hello Bruno,

Thank you for your feedback. We are sorry to hear that your experience with the delivery time did not meet your expectations. We take your comments very seriously and are constantly working to improve our service. Please feel free to contact us directly for any questions or concerns, we are here to help.

Best regards,
The 1001hobbies team
J
Jean Michel R.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very good
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P
Pascal D.
Rating: 2 out of 5
following a purchase from 03/02/2026
Delivery time not respected at all. I had to change my schedule.
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Response from 1001hobbies
Hello Pascal,

Thank you for your feedback and we sincerely apologize for the inconvenience caused by this delivery delay. Your experience is important to us, and we are constantly working to improve our services. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The 1001hobbies team
Z
Zsuzsanna B.
Rating: 3 out of 5
following a purchase from 16/08/2025
The qality is perfect. And the price to. But I wait too much for my parcel
E
Emmanuel S.
Rating: 1 out of 5
following a purchase from 02/02/2026
Delivery with a month of delay. Item unrelated to the price.
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Response from 1001hobbies
Hello Emmanuel,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we are constantly working to improve our service. Please feel free to contact us for any questions or concerns.

Best regards,
The 1001hobbies team
J
Joop H.
Rating: 3 out of 5
following a purchase from 08/01/2026
difficult to reach via phone and email communication we do not understand each other. products are fine nothing wrong with them.
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Response from 1001hobbies
Dear Joop,

Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.

Best regards,
The 1001hobbies Team
K
Karl C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good service
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M
Michael S.
Rating: 5 out of 5
following a purchase from 09/02/2026
Product in perfect condition, fast shipping. Highly recommend.
P
Philippe H.
Rating: 1 out of 5
following a purchase from 04/02/2026
Delivery time far too long
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Response from 1001hobbies
Hello Philippe,

Thank you for your feedback. We understand your concern regarding the delivery time and are sorry for this wait. We are constantly working to improve our services and appreciate your patience. Please feel free to contact us for any further information.

Best regards,
The 1001hobbies team
G
Greg H.
Rating: 5 out of 5
following a purchase from 08/02/2026
Was able to get some very hard to find paint. Thank you
Response from 1001hobbies
Dear Greg,

Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!

Best regards,
The 1001hobbies Team
D
Didier A.
Rating: 5 out of 5
following a purchase from 19/02/2026
Perfect Thank you
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S
Sebastien B.
Rating: 2 out of 5
following a purchase from 06/01/2026
Package arrived with almost 2 months delay and several products damaged during transport. However, the customer service was efficient.
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Response from 1001hobbies
Hello Sébastien,

Thank you for your feedback. We are sorry to hear that your package had a significant delay and that some products were damaged. Please be assured that we take your comments very seriously in order to improve our service. We are glad that our customer service was able to assist you effectively. Please feel free to contact us for any other questions.

Best regards,
The 1001hobbies team
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 25/02/2026
Very good transaction
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G
Gerard M.
Rating: 1 out of 5
following a purchase from 15/02/2026
The order took more than 7 days from the expected date because they didn't have stock but when buying it was not notified. I paid for faster shipping and it arrived super late
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Response from 1001hobbies
Hello Gerard,

We sincerely regret the experience you had with your order. We appreciate your feedback, which helps us improve our service. The lack of stock is an inconvenience we work to minimize and we will ensure that this information is clearer in the future. Your satisfaction is our priority.
D
Dieter P.
Rating: 5 out of 5
following a purchase from 04/02/2026
Everything to satisfaction
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Piet D.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good.
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M
Matteo M.
Rating: 5 out of 5
following a purchase from 23/02/2026
Perfect product
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J
Julen R.
Rating: 5 out of 5
following a purchase from 19/02/2026
Everything perfect!!!!
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J
Jamie E.
Rating: 5 out of 5
following a purchase from 19/02/2026
Order was processed and shipped in a timely manner.
P
Peter B.
Rating: 2 out of 5
following a purchase from 05/02/2026
It took a long time to arrive, the model I bought I found much cheaper on another website but I could no longer cancel the order.
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Response from 1001hobbies
Hello Peter,

We sincerely appreciate your comment and regret that your experience was not as expected. We strive to offer quality products and efficient service. Your opinion helps us to continuously improve. If you have any additional concerns, please do not hesitate to contact us. We are here to help you.

Sincerely,
The 1001hobbies team
V
Valentin F.
Rating: 5 out of 5
following a purchase from 18/02/2026
Satisfied with the purchase
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A
Alain E.
Rating: 5 out of 5
following a purchase from 26/02/2026
address not easy to find but very good welcome and with friendliness. Alain
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N
Neil A.
Rating: 5 out of 5
following a purchase from 25/02/2026
Just what I was after!
S
Santiago P.
Rating: 1 out of 5
following a purchase from 25/02/2026
The item arrived with a broken piece. After claiming 3 times and 6 days later, I still have not received any response. I had to claim the money through the bank.
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Response from 1001hobbies
Hello Santiago,

We sincerely regret the inconveniences you have experienced with your order. Your satisfaction is our priority and we are committed to resolving these types of situations as quickly as possible. We appreciate your patience and assure you that we will work to improve our service. Please do not hesitate to contact us directly to prioritize your case.

Sincerely,
The 1001hobbies team
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